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Showing 1-30 of 712 reviews
May 2, 2025
AMAZING CONSULTATIVE SALES ASSOCIATES - Taylor and Leslie
Farm UTV Restoration - Modifications
Google Maps Review – Home Depot – Selma, Tx
AMAZING CUSTOMER – HOME DEPOT STAFF INTERACTION! 4/27/2025
I only write positive reviews, 30 in total with 24,903 views. Today, with GREAT pleasure, I’m writing this review due to the OUTSTANDING performance Leslie and Taylor demonstrated.
To start, I asked Leslie, who was tinting a paint sample in the paint department, where I could find hot-melt glue sticks. I knew I was close. Leslie told me that I could find the glue sticks in aisle 15. We reviewed my project and need for glue sticks, welding plastic with a propane torch, to repair a molding accent part on our Farm UTV 4x4. Leslie showed real interest asking questions to clarify details. Leslie offered alternatives like 2k, 2-part adhesives, and where I could find them. Leslie returned to her assigned location to support other customers.
Leslie returned and confirmed I found the hot-melt glue sticks. Leslie asked additional questions, leading to project #2. The hood release knob and cable, in my hand, peaked her interest and the additional questions. After describing the re-installation obstacles and my ideas, Leslie suggested I look in the Plumbing area for large rubber washers. I hadn’t thought of that and realized there may be a solution there.
Knowing I needed replacement bolts for a front hood re-installation, project #3, Leslie offered to page Taylor to the Fastener aisle.
Taylor promptly arrived and greeted me at the bolts organizer rack and engaged in a project review. Showing Taylor, the release cable setup and sharing my thoughts, allowed him to go into “Consultant Extraordinaire Mode.” Taylor knew his stuff. Very meticulous and detail oriented. You can tell when someone is listening to you and paying attention. Great eye contact, professional appearance, bright smile AND, he knew his stuff (emphasis on this by mentioning it twice because he does). Taylor is a real PRO. Home Depot has a great training program and mentors, I’m sure. However, an individual must have the drive to excel with the training and learn at every opportunity. Taylor demonstrated his talent today.
One complement I gave Taylor face-to-face was that I was awake at 1:00 am and his efforts of sorting through the bolt, washer and, nut packages allowed me to focus on my projects to be sure I was getting the optimal solutions.
I needed an angle bracket to reconnect the plastic front hood. Taylor walked me to the proper area. We selected the brackets that matched my design ideas.
Project number three was finally discussed. I needed an “end of cable” crimp piece that would prevent the parking brake cable from pulling loose. I had an idea and Taylor found the same option with the Home Depot employee scan tool. A ferrule was the solution. I could have purchased a replacement hand brake lever for $104.00 but my personal challenge was to fix it (and save some money).
Both Leslie and Taylor were cognizant of time and other customers’ presence in their areas. This was first thing this morning, between 8:10 am and 9:00 am, so customer traffic was a little light (it was picking up as I left so my timing was perfect).
I am happy to have the opportunity to write this review. I’m hoping to be selected for an official Home Depot survey so that I can reiterate these sentiments formally.
AWESOME EFFORTS AND PERFORMANCE LESLIE AND TAYLOR!
by
Recommended
Feb 2, 2025
Worst experience ever trying to schedule delivery of a patio door.
Scheduled three times before they delivered. Delivery service is virtually Impossible to call. Was scheduled between 1-5 on a Friday, they called me wanting to deliver at 730. I was out and could not accept. When they did deliver, they left it in my driveway when the website said will deliver to nearest dry area ie patio, garage.
by
Jan 10, 2024
Young-Goddard
The cashier Mike, I dealt with was just awful! He was rude, well, his eyes at me and pleasant to deal with. He should not be dealing with customers.
I still would like a Home Depot commercial though… Duers get things done!
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Recommended
Dec 13, 2023
Young Goddard house
This customer chose to rate the product and not provide text.
by
Recommended
Nov 21, 2023
213 Young-Goddard House
I’m glad we chose to build a house through Home Depot.. We are building this without a builder with the help of all the employees at Home Depot!! DOERS GET THINGS DONE!!
I would sure love to get a commercial to show everybody out there that you don’t have to be a builder to build a house!
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Recommended
Nov 19, 2023
213 Rosewood Dr.
My husband and I are building a 4700 square-foot house without a builder… Honestly without great plans either it’s turning out beautiful with the help from all of the employees especially Roger in the pro department, doug, Manny, Bobby, and windows, Tiffany, Ronnie, without them this house would not be as beautiful as it is..
Bill and I would love to have a Home Depot commercial to show the world that you could build a house even a monster of a house like ours throughHome Depot!
Doers get things done!!!
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Recommended
1 found this review helpful
Dec 18, 2022
Kitchen remodel
Paint department had the newest color match tool to get the color you want on point. Joann was so friendly and helpful. Was a very delight experience at 630 am.
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Recommended
May 20, 2025
Love the garden center
Getting ready for planting
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Recommended
May 12, 2025
Forum Home Depot
Good Store, Good People, Always ready to help
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Recommended
May 1, 2025
Horrible customer service
Waited 20 minutes for a manager and she still didn't resolve the issue. She said she would need to call corporate and she didn't have time to do that because she was the only manager on duty.
by
Apr 8, 2025
Best store in the area
Exceptional customer service and superb merchandise are the main reasons this Home Depot is my preferred store.
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Recommended
Apr 2, 2025
Returned
I bought a ceiling fan & had to return it 2x because of faulty parts. After 2nd return I purchased one from another store.
by
Jan 23, 2025
Professional staff
Doug was very professional and friendly. Helped my wife and I.
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Recommended
Jan 14, 2025
Pro extra
Don’t waste your time for them them to pull your order. You are better off pulling the item yourself. Waste of time !
by
Jan 5, 2025
The contractors are no-shows
The contractors promised they’d be at my house between nine and 11 on Sunday, and they blew me off completely, and didn’t even try to get in touch with me, and then, when I called them to find out why they weren’t there, I was treated like I was a bad person because I was calling them out and that they didn’t show up, it was Debbie, who lied to me who said that they only do the door measurements on Sunday, which was not true after speaking with Devan, the manager, and then Eddie when I told him that it was not cool For just blowing me off and never showing up or calling or anything, and then he told me to just get my money back and that he didn’t wanna do the job anyway
by
Jan 4, 2025
Great store and professional staff
I appreciate all the help i received at the store from VV the sales person and Clinton who helped me
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Recommended
Jan 3, 2025
Purchased a washer
I purchased a washer and has not been delivered yet. But the purchasing process was seamless.
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Recommended
Dec 29, 2024
Help when needed
I normally try to load everything myself but when I do need help. Boy I'll tell you what this location at Live Oak, Texas really helps me. I bought 70 pavers, 18" / 18", and they had 2 guys 3 If you wanna count the forklift driver that took the time to load each one Nicely without breaking any without complaining or whining,, y'all should really give the load crew a big pat on the back.
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Recommended
Dec 12, 2024
Well stocked store
So nice to go to a store that is well stocked
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Recommended
1 found this review helpful
Nov 10, 2024
No grand duchess Christmas tree available anywhere
Why do you have the grand duchess Christmas tree on display if none are available ?
by
Oct 2, 2024
Need more help
I did love the toilets
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Recommended
Sep 9, 2024
A phenomenal business
I appreciate when I go to a business and you are greeted upon entrance. Every-time you walk by an employee. Home Depot employees are extremely knowledgeable, helpful, and respectful.
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Recommended
Aug 8, 2024
Outstanding customer service and great attitude
I was walking around the lumber area trying to figure out the best way to fix my shed. Luckily, I ran into Gary and gave me great advice and sensible ideas. He saved me some money in the process. Much thanks to Gary. Hope I can get the same service from the rest of the staff on my next visit.
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Recommended
Aug 1, 2024
Products fine, service eh
The items I bought I have no complaints. The service to get a military discount I do not understand, sometimes they give it to me other times no.
by
Jul 12, 2024
Great Customer Care From In-Store Employees
Hats off to the clerks manning the self-help checkout. They were extremely helpful, friendly, and patient.
by
Jun 29, 2024
Wonderful Home Depot
This is one of the best Home Depot's in the San Antonio area. The shelves are fully stocked. The employees are friendly. Overall a great experience shopping here.
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Recommended
Jun 26, 2024
Employees
The employees at this location have been extremely helpful when we have had questions. They are very knowledgeable about their store and are always happy to help you find something.
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Jun 9, 2024
Excellent customer service!
Even though plumbing was not their department, Lynda and Ian were extremely helpful and went above and beyond to make sure we got the toilet we wanted - which was at the highest point of the extra shelving. They gated off the aisles and got the heavy equipment to get it down. We greatly appreciated their efforts!
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Recommended
May 19, 2024
No self check out
I'm not able to do self check out because of a disability and the cashier Karen in customer service did not provide good customer service.
I felt I was a burden to her when I asked her to check me out. She directed me to the garden center for check out.
She refused twice before she finally agreed to help me
I will make sure I'm not a burden for anyone in this store again
by
May 17, 2024
knowledgable employees
Last year as well as this year I was able to find garden center products that I needed. Help was available to carry heavy items out to my car. The selection of stepping stones is good. The employees inside are knowledgable and helpful. It's an enjoyable atmosphere for me to shop.