#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(763)416-7402

Tool & Truck Rental

(763)416-7408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

15800 Grove Circle North

Maple Grove, MN 55369

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Customer Store Reviews

  • 4.7 out of 498 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (498)
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Showing 1-30 of 498 reviews
Flooring
Amari in flooring is an awesome representative for Home Depot. He is very knowledgeable and a great problem solver when it comes to figuring out orders on the computer system. Thank you Amari!
by
    • Recommended
    Great Store, Better Staff
    I worked at a Home Depot maybe 20 years ago. So I’ve been a fan for a while. But each time I go in, I’m reminded why I keep going back. My last trip was nothing short of incredible. I had some excellent help from Matt and Margo in Flooring. Jackson jumped at the chance to help me load a super heavy box into my car. Store Manager Kevin made the biggest impact though. Helped me resolve a problem that’s been around a few years. 10/10! I’m a lifelong Home Depot customer and the staff at Maple Grove 2844 keeps reminding me why I go back.
    by
      • Recommended
      Always satisfied
      Have always been satisfied with the quality of products and the professionalism of the employees.
      by
        • Recommended
        Be careful when scheduling delivery
        Went in to buy a washer and drier, ran it on our CC, scheduled delivery and install on Friday. When the delivery crew called to tell us our delivery window, we were told that the drier would not be installed for another 48-72hrs. When I called the sales person at the store I was told that it is not uncommon for a 2 step delivery for gas appliances, but that we should use the washing machine as much as we can 48 hours after it's delivered to make sure there were no issues. Question...how we suppose to run our washing machine when we have no way to dry our clothes? So...ask questions, and if you are buying something that is going to need to be installed, or be part of a 2 step process, I highly suggest you do not schedule the delivery on a Friday. For us, we decided to cancel our order and give our business to someone that knows that they are doing and is a lot more professional.
        by
          Amari is awesome!!!!!
          5 stars for Amari and Dan. Generally couldn't get help from others.
          by
            • Recommended
            Employees are friendly and helpful
            If you want to shop at a home improvement store with good service, this is the one to go to. Employees go out of their way to help. They're friendly and good natured people.
            by
              • Recommended
              Helpful Store employee
              Josh, a Maple Grove Home Depot employee was extremely helpful with my purchase at the register.
              by
                • Recommended
                Manager Gina turned a very unpleasant experience around!
                New deck…looks great
                by
                  • Recommended
                  So helpful
                  Tommy G was so helpful in finding a deck part that we needed to finish our job.
                  by
                    • Recommended
                    Sales person lied about install timetable
                    Sales rep gave completely incorrect info on carpet install times. Days after purchase goes through I’m informed it will be at least 3 times longer than what he said. Don’t lie about it, just give the honest timetable.
                    by
                      Great store with friendly staff.
                      At Maple Grove Home Depot I always get fantastic experience. The store has a great selection of products, and the staff was incredibly helpful in finding exactly what I needed. I was impressed by the level of knowledge and expertise that the staff had, and they were able to answer all of my questions and provide helpful recommendations. The store itself was also very well-organized, making it easy to navigate and find the products I was looking for. I was able to quickly locate everything I needed, and the checkout process was fast and efficient. Staff at the check out make sure that you do not have any issues and are very friendly. Overall, I would highly recommend the Maple Grove Home Depot to anyone looking for high-quality products and great customer service. The staff goes above and beyond to ensure that their customers are satisfied, and I would definitely recommend this store to a friend. If you're looking for a reliable home improvement store with a great selection of products and knowledgeable staff, look no further than the Maple Grove Home Depot.
                      by
                        • Recommended
                        Flooring
                        Margo saved the day. Very knowledgeable and personable. Very much enjoyed working with her.
                        by
                          Home Depot is my go to store!!
                          Once again I needed something for a plumbing issue that I had. I headed to Home Depot and of course got just the help I needed! Tommy G is always so helpful, professional and kind!!
                          by
                            • Recommended
                            Perfect experience because of John in hardware!!
                            John in hardware went above and beyond solving my problems (broken shower head handle). He was better than my plumber! The patience, expertise, and courtesy he demonstrated made this one of my most memorable experiences shopping at any store. Will definitely return to the Maple Grove Home Depot for all my future problems!
                            by
                              • Recommended
                              Paint desk pricing
                              I ordered 2 quarts of paint. They rang up at $25.98 each. A gallon would have cost me $46.00. Why didn't the paint desk employee tell me that? I had the manager on duty come over and he could not have cared less! He offered to charge me the gallon price!
                              by
                                Above and Beyond help from Sara
                                I had a client go to this store to look at off-the-shelf Kitchen cabinets for a quick-turnaround remodel and this store was close to the job site. Customer ended up talking to Sara Blissenbach, a Kitchen Designer specialist. Sara took our customers custom design and put together a design plan using HD stock cabinets. When I called her, Sara gave helpful suggestions, listened well, answered questions, or took the time to find the answer and call me back. Sara definitely went above and beyond. We wish all our HD encounters went this well. Thanks Sara!
                                by
                                  Great store with great staff!
                                  I love shopping here. The staff is so helpful.
                                  by
                                    • Recommended
                                    Great store,great staff!
                                    Shop here often. Always a good experience.
                                    by
                                      • Recommended
                                      Fantastic team at this location!
                                      The team at Maple Grove #2844 are friendly, well-educated, and display a great sense of teamwork. Hats off to each of the team members and managers for having a clean, stocked, and well-run business. And a special tip of the hat to Mauricio - thank you for going above and beyond! You care about your team and the guest and it is contagious in how your work ethic and kindness rub off on others. Thank you!
                                      by
                                        • Recommended
                                        Don't buy paint here!
                                        We bought paint here that we color matched from another store as we had earlier used Behr Dynasty paint and loved it, but with the color match the Behr Dynasty was extremely thin and left runs down our walls when we attempted to use it. This is supposed to be Home Depot's premier paint...not so much! Don't waste your money on this paint!
                                        by
                                          Customer Service flooring department
                                          Thank you Margo for the excellent customer service in the flooring department! You’re truly a star!!!!
                                          by
                                            • Recommended
                                            Friendliest Employees Ever
                                            I go in there not too frequently, but every time I come in the employees are so friendly and knowledgeable and just always wanting to help whoever they can! For someone who doesn’t know what their doing, it’s the best thing I could ask for!
                                            by
                                              • Recommended
                                              Great customer service
                                              Heather new the product and was grateful for her help
                                              by
                                                • Recommended
                                                Outstanding service!!!!
                                                Cathy was outstanding! She went above and beyond to help me with my product need! First class!
                                                by
                                                  • Recommended
                                                  My go to home product store!
                                                  Needed new snowblower. Did the online research. Found product at this store. Made purchase with the always helpful, friendly staff!
                                                  by
                                                    • Recommended
                                                    Good Old Customer Service
                                                    Remember long ago when customer service actually meant something? Well Sarah Hogfoss, a Flooring Specialist is a true professional that knows how to meet the customers needs. Sarah is extremely knowledgeable and courteous, really goes above and beyond. Made my night!
                                                    by
                                                      • Recommended
                                                      Above and beyond
                                                      Mary Jo was very helpful in flooring. She found additional items that were not available on the shelf and at a lower cost. I'd recommend talking with her for your flooring needs.
                                                      by
                                                        • Recommended
                                                        Happy with our shopping experience
                                                        I have recently shopped in the flooring department, also the garden area and paint department. The employees were very helpful and friendly and I will definitely shop there again. We are purchasing vinyl flooring and have an appointment this week to have the rooms measured.
                                                        by
                                                          • Recommended
                                                          Great Staff!!!
                                                          We got amazing support from the Maple Grove staff while getting new carpet for our house! Thank you!!
                                                          by
                                                            Awesome staff
                                                            Mary Jo in Window Coverings, cashier Blessing, and the gal who greeted us and got me set up with how to use the motorized cart. Awesome job, everyone!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 498 reviews

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