#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(713)450-8312

Tool & Truck Rental

(713)450-8301

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

13400 Market St

Houston, TX 77015

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 305 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (305)
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Showing 1-30 of 305 reviews
Excellent help. Staff is very informative and helpful.
Excellent help. Staff is very informative and helpful.
by
  • Verified Purchase
  • Recommended
Store experience is amazing, visit this location
Store experience is amazing, visit this location
by
  • Verified Purchase
  • Recommended
No assistance or associates on sales called for one twice waited 30 minutes still none available ...
No assistance or associates on sales called for one twice waited 30 minutes still none available for myself & others. 2 lady's on the aisle chatting then left after they saw none of their team workers show up. So i proceed to check and a lady asked if I found everything I needed I said there was no help & I would not be back THATS why I didn't goto lowe! Cell 346)917-7648 Not giving my email,
by
  • Verified Purchase
Waited for over 30 minutes to get loaded but nobody ever helped us or even cared about us not bei...
Waited for over 30 minutes to get loaded but nobody ever helped us or even cared about us not being helped.
by
  • Verified Purchase
Store is helpful, and always has items you need in stock
Store is helpful, and always has items you need in stock
by
  • Verified Purchase
  • Recommended
I’ve been a patron for over 30+ years and have NEVER had a bad experience. I’ve been blessed in t...
I’ve been a patron for over 30+ years and have NEVER had a bad experience. I’ve been blessed in that I have always gotten help from a sales associate when I have needed help.Today, Ms. Elisa Mata assisted me in three purchases. She was professional, pleasant, and polite. Courteous, knowledgeable, and thorough. I had several questions, and she was able to answer every question. She then assisted me by helping me compare a couple products and went above and beyond so that my experience today was perfect.
by
  • Verified Purchase
  • Recommended
I think there should be Greeters ready to assist the customers upon entering the store,The smiles...
I think there should be Greeters ready to assist the customers upon entering the store,The smiles are there,Been a customer a long time,Never had to come back for merchandise that wasn’t in stock.
by
  • Verified Purchase
  • Recommended
Store is clean and very nice and helpful associates. Visit the pro desk for any project needs.
Store is clean and very nice and helpful associates. Visit the pro desk for any project needs.
by
  • Verified Purchase
  • Recommended
Store was tidy and associates were efficient.
Store was tidy and associates were efficient.
by
  • Verified Purchase
  • Recommended
I've been going to this store for years and over the last year they have really impressed me
I've been going to this store for years and over the last year they have really impressed me
by
  • Verified Purchase
  • Recommended
Store employees are very helpful and they are well stocked.
Store employees are very helpful and they are well stocked.
by
  • Verified Purchase
  • Recommended
All home depot employees were very friendly on my visit / store real clean and we'll organized th...
All home depot employees were very friendly on my visit / store real clean and we'll organized thanks home depot be back soon sincerely Miguel Avila
by
  • Verified Purchase
  • Recommended
Of all the Home Depot locations I have been before, this one is a shame to have it listed as part...
Of all the Home Depot locations I have been before, this one is a shame to have it listed as part of the Home Depot family. Total lack of customer service, associates are either not trained properly or simply don't care. Inventory is completely inaccurate and some areas are a total mess. While customers have to walk around products on the floor or even store equipment not being used, associates gather to chat at the front of the store or walk around to chat in small groups. Not sure what management was doing during my last visit but it was certainly not their job.
by
  • Verified Purchase
1 found this review helpful
Great friendly customer service and usually pretty fast at checking out which is a plus!
Great friendly customer service and usually pretty fast at checking out which is a plus!
by
  • Verified Purchase
  • Recommended
Customer service desk is helpful. But you can never find anyone on the floor that will help you....
Customer service desk is helpful. But you can never find anyone on the floor that will help you. Otherwise it’s good
by
  • Verified Purchase
  • Recommended
This Home Depot seems to gotten some very decent young people working there. My last two experien...
This Home Depot seems to gotten some very decent young people working there. My last two experiences going there I was approached in the lumber department by an employee offering help and they were very kind and friendly and helpful. My last visit, Oscar in Lumber got a ladder to retrieve me some fence pickets that were in better shape than the ones that I could reach. The cashier, Andrea was also very kind and friendly.
by
  • Verified Purchase
  • Recommended
Well organized and their employees helpful merchandise well stock thanks home depot
Well organized and their employees helpful merchandise well stock thanks home depot
by
  • Verified Purchase
  • Recommended
I love this store. Always have what I'm looking for.
I love this store. Always have what I'm looking for.
by
  • Verified Purchase
  • Recommended
I was able to find the things I needed with help from employees.
I was able to find the things I needed with help from employees.
by
  • Verified Purchase
  • Recommended
This store is well stocked with the things you need to do your home projects, the employees are ...
This store is well stocked with the things you need to do your home projects, the employees are friendly and helpful, also getting in and out of the store is a plus.
by
  • Verified Purchase
  • Recommended
Definetly I recommend this store to all my friends this store is very helpful and the employees a...
Definetly I recommend this store to all my friends this store is very helpful and the employees are very helpful to every body thanks home depot
by
  • Verified Purchase
  • Recommended
Amazing store! Customer Service is at the top. Visit the PRO Desk for any questions.
Amazing store! Customer Service is at the top. Visit the PRO Desk for any questions.
by
  • Verified Purchase
  • Recommended
associates helpful and friendly
associates helpful and friendly
by
  • Verified Purchase
  • Recommended
This is a customer-driven store! It is an amazing experience!
This is a customer-driven store! It is an amazing experience!
by
  • Verified Purchase
  • Recommended
Nice store to go get you’d supplies.
Nice store to go get you’d supplies.
by
  • Verified Purchase
  • Recommended
Friendly staff. Great selection of products & great prices.
Friendly staff. Great selection of products & great prices.
by
  • Verified Purchase
  • Recommended
Jose that works in plumbing was great! Excellent customer service!! He was super helpful assist...
Jose that works in plumbing was great! Excellent customer service!! He was super helpful assisting my dad with parts that we need to fix a leak in our shower. I appreciate that he took the time to show my dad how to put them together and what he needed to get the job done.
by
  • Verified Purchase
  • Recommended
A contractor specific parking area needs to be designed so that it doesn't block regular customer...
A contractor specific parking area needs to be designed so that it doesn't block regular customers can pass by. Also keep an employee in that area so that contractors abide by the parking requirements.
by
  • Verified Purchase
  • Recommended
Great store, nice employees, what you have of them you need more employees.
Great store, nice employees, what you have of them you need more employees.
by
  • Verified Purchase
  • Recommended
Great job staff and management! Always have employees ready to help and please customers. Great a...
Great job staff and management! Always have employees ready to help and please customers. Great attitudes and great work ethics.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 305 reviews

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