Reviews for Marlborough #2607

I have recently bought a house and had to do a lot of remodeling, so I went to the Home Depot in Marlboro and I was able to find all o the material at that same location not to mention the help I received when choose the right materials for my home project.

The assistance employee gave me to me as I checked out. She was very pleasant

The sales people were very helpful and courteous!

I was looking for a specific item , there is no customer service I felt so unwelcome there the only person that helped me was the one at the register because it was a self scan other than that the customer service at the floor. that store is like a ghost town

Recently your app changed. It moved the location locator and made it almost impossible to find. Other data that was useful and easy to find such as the SKU and HD identifier was also gone. Bud move please fix it.

The store looked like it was in chaos and the lady didn't seem to want to help when I asked for it she said she would be right back but then walk past the isle I was in like 3 times. So I didn't spend the $250 that I was going to and I went about my shopping many isles were packed with orders and were not easy to navigate.

My wife and I need to purchase seven sets of blinds for windows. All the pieces needed to be cut. We entered the Home Depot in Marlborough at Christmas Eve with a half hour before they're closing. A store manager and two dedicated employees help us complete our order cut all of the pieces And have us out just moments after their closing time. No complaints between all of us some good conversation, some holiday laughter about our circumstances. Basically a great trip to Home Depot. Great store and its employees are truly dedicated.

Staff engagement with shoppers seem to be on the rise.

Registers were closing. All personnel gracious. Attitude of employees patient, tolerant in expediting the same.

All around great service and friendly service from your staff

We had a carpet installed recently. The flooring manager was knowledgeable and helpful. The installation went smoothly and on time. It was a great experience.

I purchased a rake from a very limited selection compared to the past. Also I’m looking for the solar lights that are seasonal- only summer ones of birds and pineapple are available. I’m looking for glass Santa and snowmen / people on the metal stick- not the flashy stuff by the Christmas trees and ornaments.

Friendly staff willing to help with anything. I did not feel ignored,

The Marlboro Home Depot stocked the Andersen window replacement hardware that I needed for a 40-year old casement window. I was happy to complete my repair the same afternoon.

The store is always neat, organized and well stocked

Store layout is easy to maneuver. Staff was friendly, knowledgeable, and helpful.

I had a small project, but a few questions as I am not a great handyman. Robert listened to my plan, then politely told me it made sense, but wouldn’t work. He then told me what I should do and what I needed. I thanked him and left to get my material. I first went to the rest room, and then when got to the aisle I needed, Robert was already there and had picked out everything I needed. He was friendly, knowledgeable and went WAY above and beyond to help me do this correctly.

Impossible to get an employee to assist me at this store.

They need to be redeemed by the original person which in my case is unknown. Home Depot has money and wants to keep that money. I'll edit if/when this policy changes.

I am a new resident of the community and use this Home Depot as it is close by and very easy to get too. I have very much enjoyed the communications and transactions I have had with the various department staff and the service, and the sales check out staff. Being a senior and a veteran. I often need assistance checking out. Due to all the electronic workings in today's world. I feel embarrassed at how the H.D. staff can do the electronic work they need to do. And I just stand there in awe. I appreciate these people and how they make me feel relaxed when I shop here.

I normally don’t even fill out reviews, but she was so helpful and knowledgeable that she deserves it. Normally, when I go to your store, I get extremely Frustrated /Insulted as I am female and a lot of your male employees like to treat me like I’m Stupid

Was a good day, found everything and more. Store was mostly clean and easy to move around.

Rude associates. All too busy on their cell phones. No one willing to help. Very low quality inventory.

Jessica was rude and condescending

I was in twice recently, and was pleased how friendly and helpful staff were. Angel found item in a second area which system thought was in only one location. He knows the store. Stacie spent time looking for an item that was miscatalogued and gave me several options to get it based on my timeline. There is no substitute for great service - yhank you.

I always have a great experience at Marlboro HD

Every encounter I have had with this store and staff has been top notch.

Good people at this location. I worked with Phil form (MET). He helped me find multiple solutions to my project. Appreciated his help.

Workers in Home Depot, really care about their customers and aim to please. They go out of their way to do so.