#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(623)873-5320
Tool & Truck Rental(623)873-5327
Store Hours
Mon-Wed: 5:00am - 10:00pm
Thu: 5:00am - 8:00pm
Fri: 5:00am - 10:00pm
Sat: 5:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7333 W Mcdowell Rd
Phoenix, AZ 85035
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Customer Store Reviews

  • 4.4 out of 316 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (316)
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Showing 1-30 of 316 reviews
great service
great service and professional experience
by
    • Recommended
    WRONG LINK TO WRONG STORE
    ANSWERED QUESTIONS IN A SURVEY AND REFERRED TO THIS MCDOWELL STORE BUT MY SHOPPING WAS AT CANTON, GA, TYPICAL OF HD, NEVER ACCURATE
    by
      This store is the best Home Depot when it comes to lumber and tile
      This store is the best Home Depot when it comes to lumber and tile
      by
      • Verified Purchase
      • Recommended
      Paul in electrical was GREAT!
      Paul in electrical was GREAT!
      by
      • Verified Purchase
      • Recommended
      The store was clean and products were easily found for the most part. The associates were very sc...
      The store was clean and products were easily found for the most part. The associates were very scarce and when we did find one she was not very knowledge savy as to our particular inquiry. As far as checking out we were forced to go through the self checkout which I hate. I prefer to have a clerk check me out but this seems to be becoming a thing of the past. Pity.
      by
      • Verified Purchase
      • Recommended
      Victor was very professional, friendly, and knowledgeable. He asked questions about my project a...
      Victor was very professional, friendly, and knowledgeable. He asked questions about my project and gave me tips to avoid headaches and recommended tools and products I needed to help make it all easier to do the work correctly the first time. I wish I could give more stars, five does not seem like enough. Victor made up for all past bad experiences I have ever had before. Thanks Victor!!
      by
      • Verified Purchase
      • Recommended
      Mindless mistakes made on my purchase and an incompetent staff with extremely long wait times fro...
      Mindless mistakes made on my purchase and an incompetent staff with extremely long wait times from management to resolve a small problem. If your time is important to you do not shop at this store.
      by
      • Verified Purchase
      Vanessa at costumer service is very helpful
      Vanessa at costumer service is very helpful
      by
      • Verified Purchase
      • Recommended
      Guys If you guys are looking for quality and worth spending your money on paint I RECCOMMEND Vict...
      Guys If you guys are looking for quality and worth spending your money on paint I RECCOMMEND Victor such a friendly great customer service new exactly what he was talking about! I definitely do recommend his customer service and base on his experience he was very helpful! He knew what he was talking about! :)
      by
      • Verified Purchase
      • Recommended
      The cashier at that store deserves a 5 star but i can only give a 3 star due to the low stock the...
      The cashier at that store deserves a 5 star but i can only give a 3 star due to the low stock their had to use something different then Shark bite . Which I love the rest maybe ok but my go to is Shark bite
      by
      • Verified Purchase
      • Recommended
      Mervin on the plumbing area is really helpful
      Mervin on the plumbing area is really helpful
      by
      • Verified Purchase
      • Recommended
      I've shopped at Home Depot for many years. to be completely honest....the customer service I've ...
      I've shopped at Home Depot for many years. to be completely honest....the customer service I've experience for years has been poor. I've had two positive customer service experiences throughout the years and yesterday was one of them. Mr. Ismael From Flooring was EXCELLENT. He was patient, asked the right questions, listened, and provided me with many options. But most importantly...he had a positive attitude. Thank you for hiring him...Home Depot is very lucky to have him
      by
      • Verified Purchase
      • Recommended
      Dirty, filthy shopping carts. Black and disgusting. Don't even want to use them!
      Dirty, filthy shopping carts. Black and disgusting. Don't even want to use them!
      by
      • Verified Purchase
      1 found this review helpful
      Store was clean and neat. Only one nice employee female employee interacted with me and she was a...
      Store was clean and neat. Only one nice employee female employee interacted with me and she was able to direct me accurately.
      by
      • Verified Purchase
      • Recommended
      Don’t Ask Aurora for help she will ignore you
      Don’t Ask Aurora for help she will ignore you
      by
      • Verified Purchase
      2 found this review helpful
      Amber was very exceptional in her customer service and was very pleasant to communicate with.
      Amber was very exceptional in her customer service and was very pleasant to communicate with.
      by
      • Verified Purchase
      Service at at 7333 W. McDowell, Phoenix, AZ 85035 at Home Depot store I had with Angel. Service w...
      Service at at 7333 W. McDowell, Phoenix, AZ 85035 at Home Depot store I had with Angel. Service was provided by Angel in Painting department. From my experience Angel is very good worker at this store. He was helpful and has very good customer skills and professional knowledge in Painting department of Home Depot store. He has nice personality, attentive at job.
      by
      • Verified Purchase
      • Recommended
      I got great customer service from Jose Munoz. He knows what he’s talking about and what customer ...
      I got great customer service from Jose Munoz. He knows what he’s talking about and what customer needs.
      by
      • Verified Purchase
      • Recommended
      Victor in the paint departments was excellent. We have been back to see him at 3 different shoppi...
      Victor in the paint departments was excellent. We have been back to see him at 3 different shopping visits.
      by
      • Verified Purchase
      • Recommended
      The staff is super Friendly, the pro desk is always on point. The store was clean easy to find wh...
      The staff is super Friendly, the pro desk is always on point. The store was clean easy to find what I was looking for.
      by
      • Verified Purchase
      • Recommended
      This was store #0457 not #0455. I have never been inside of store # 0455,
      This was store #0457 not #0455. I have never been inside of store # 0455,
      by
      • Verified Purchase
      • Recommended
      Ismael was very helpful and informative when purchasing tile.
      Ismael was very helpful and informative when purchasing tile.
      by
      • Verified Purchase
      • Recommended
      Is really great service really clean bathroom and employees are really caring
      Is really great service really clean bathroom and employees are really caring
      by
      • Verified Purchase
      • Recommended
      Luis, who didn't appear to have anything pressing to accomplish was perfectly happy to gesture an...
      Luis, who didn't appear to have anything pressing to accomplish was perfectly happy to gesture and be done with me where as Cheri went the extra mile in order to find what I was looking for so you get a 'FAIL' from Luis followed by a rescue 'EXCELLENT' from Cheri.
      by
      • Verified Purchase
      • Recommended
      The service is fast efficient and time conscious
      The service is fast efficient and time conscious
      by
      • Verified Purchase
      • Recommended
      Finnish training your personal to know what they can do to not waste customers time
      Finnish training your personal to know what they can do to not waste customers time
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Victor the paint guy is as good as gold!!! He was patient and knowledgeable all while giving his ...
      Victor the paint guy is as good as gold!!! He was patient and knowledgeable all while giving his professional and personal advice—exactly what I needed as a beginner DIY’er!!!
      by
      • Verified Purchase
      • Recommended
      very quick, associate helped me make a decision, was in and out thank you
      very quick, associate helped me make a decision, was in and out thank you
      by
      • Verified Purchase
      • Recommended
      was able to find products without difficulty, had assistance as needed, the store was very clean,...
      was able to find products without difficulty, had assistance as needed, the store was very clean, and the associates were friendly and helpful.
      by
      • Verified Purchase
      • Recommended
      I'm always getting the product I need and the service that I expect. This Home Depot is always ...
      I'm always getting the product I need and the service that I expect. This Home Depot is always busy but it's clean and well kept. The staff is nice and knowledgeable. I'm at this store about 3 times per week and enjoy seeing the staff.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 316 reviews

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