#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(440)392-3404

Rental Center

(440)392-3410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9615 Diamond Centre Dr

Mentor, OH 44060

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 457 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (457)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 457 reviews
Awesome Staff
Very happy with the quick and efficient service of this store.
by
  • Pro
  • Verified Purchase
  • Recommended
The Mentor Home Depot is the greatest store out of all of them!!!!!!!! There Manager Greg and associates are the best.
Great customer service!!!! Sore is very clean and overall I rate them the best store in the USA
by
    • Recommended
    Great Store
    I was able to find my items easily. The cashier was friendly and efficient.
    by
    • DIY
    • Recommended
    awesome store
    the employees were very helpful and friendly during our visit to Home Depot
    by
    • DIY
    • Recommended
    Thanks for the Help
    I had examples of the items i needed to get replaced. The man in hardware was so helpful, i must have looked lost because he knew i needed help. He found the type of screw i needed and even helped me make sure the other item i needed was right. The cashier at check out was so nice. I noticed before we went to check she was making sure that her checkout was stocked with items. An employee keeping busy even when no customer to help is an A++++ to any company.
    by
    • DIY
    • Recommended
    Love this store!
    Shopping for exterior doors. The associate was very helpful and very knowledgeable. Walked up to the register with me to assist my checkout as a product I was purchasing was discounted. The associate wanted to make sure that I was charged the correct price. Wouldn't shop any where else.
    by
    • DIY
    • Recommended
    great experience
    The store associate was extremely helpful with my purchase of 5 appliances for my new kitchen. He knew a lot about the items and share personal opinion.
    by
      • Recommended
      Satisfied Customer
      Since we came in knowing what we were looking for it was easy breazy getting what we came for. The selection was good, items in stock and were in and out in pretty good time!
      by
      • DIY
      • Recommended
      Easy shopping with children
      I went in for lightbulb so to replace on my son's little time desk and they were so easy to find. I was in and out with 3 kids with the help of self checkout.
      by
        • Recommended
        Carynn
        This is a great store. They have everything you need and is easy to find
        by
          • Recommended
          Always helpful
          I spend a lot of time there as I continue to remodel my house. Everyone is friendly an helpful.
          by
          • DIY
          • Recommended
          As always helpful team of people
          Staff very friendly and helpful as always at home depot,no matter what state i am in
          by
            • Recommended
            Great visit!
            Extremely knowledgeable associates and easy visibility. Will shop again!
            by
              • Recommended
              It's always a very satified experience at this store in Mentor, Ohio
              This store is always clean & neat throughout & the employees are always courteous & helpful
              by
              • DIY
              • Recommended
              Great value and service
              I had been shopping around for a new gas range and overhead microwave oven. I found exactly what I wanted at the best price at Home Depot. In addition, their generous delivery and installation policy saved me more than $200 over other places I'd shopped. Finally, the store associate who helped me was extremely knowledgeable and pleasant. I'm surprisingly happy with the experience and will drive a little further to take my business to Home Depot from now on.
              by
                • Recommended
                Lighting purchase
                Very helpful associate Rocky made our day by leading us down the right path with our purchase
                by
                  • Recommended
                  Great Experience
                  Lots of variety, sizes, thickness types of lumber available
                  by
                    • Recommended
                    Home Depot mentor Ohio
                    Wendy was most helpful in Flooring. This is the second experience with her and she's done a great job both times
                    by
                      • Recommended
                      Overall great store
                      I come here often and always receive the help I need, even with returns. I would definitely recommend this store to anyone.
                      by
                        • Recommended
                        Check out cashier
                        Sherry at the self checkout was very, very helpful, friendly, and supportive to me during my visit at Home Depot. Way to go, Sherry !! Thank you !!
                        by
                        • DIY
                        • Recommended
                        workman
                        I shop at this store very often and find that the help I get when I need it to be helpful. The store is clean and friendly and my questions are even answered in the tool rental when I am doing a project.
                        by
                        • DIY
                        • Recommended
                        Excellent customer service from Frank in paint.
                        It was a leasant experience and all the staff are friendly and helpful.
                        by
                          • Recommended
                          Great store
                          Great well organized, clean store with helpful associates.
                          by
                          • DIY
                          • Recommended
                          Good visit but needed something more
                          The store is great but I needed a good garbage disposal cleaner and they didn't have it
                          by
                            • Recommended
                            ok just ok
                            for me i would like to see a associate at door comming in to help me find some things.
                            by
                            • DIY
                            • Recommended
                            Great Staff, Great Store, Great Experience
                            The Mentor Home Depot is always such a pleasure to visit. The staff is so friendly and willing to help (especially the check-out staff) and the store is always so clean and rarely cluttered. Even on the weekends when the parking lot is packed it doesn't feel super busy.
                            by
                            • DIY
                            • Recommended
                            Extremely helpful associate
                            My husband and I were looking for a specific carpet we had looked at last year. It had since been discontinued but the associate went above and beyond and contacted the vendor and was able to special order it for us. We were very grateful.
                            by
                            • DIY
                            • Recommended
                            Horrible Customer service
                            I bought a tool chest combo for a Christmas gift which was broken. Upon return I was not given help to unload and was told I would not be given the same price I paid for a new one. Upon getting upset they gave me the run around and the gave me said price. Bottom line... Go to chardon.
                            by
                              Great people
                              Customer service went over and above to make my shopping experience exceed my expectations. They helped correct my mistake at the time of purchase.
                              by
                              • DIY
                              • Recommended
                              All the employees that I asked for help were very nice.
                              I found that the convenience of looking for related items wer not readily accessible..
                              by
                              • Pro
                              • Recommended
                              Showing 1-30 of 457 reviews

                              Nearby Stores

                              Find Another Store

                              287 Meadowlands Drive

                              Chardon, OH 44024

                              9.45 mi

                              Rental Center

                              Pro Service Desk

                              (440)279-0402

                              Mon-Sat: 6:00am - 10:00pm

                              Sun: 8:00am - 8:00pm

                              6199 Wilson Mills Rd

                              Highland Heights, OH 44143

                              14.70 mi

                              Rental Center

                              (440)720-1401

                              Pro Service Desk

                              (440)720-1404

                              Mon-Sat: 6:00am - 10:00pm

                              Sun: 8:00am - 8:00pm

                              877 E 200th St

                              Euclid, OH 44119

                              15.59 mi

                              Rental Center

                              (216)404-2010

                              Pro Service Desk

                              (216)404-2013

                              Mon-Sat: 6:00am - 9:00pm

                              Sun: 8:00am - 8:00pm