#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(407)903-9304

Rental Center

(407)903-9310

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4403 Millenia Plz Way

Orlando, FL 32839

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 559 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (559)
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Showing 1-30 of 559 reviews
Great customer service and care
Indra was so helpful on the phone. Went above and beyond. She saves the item and was so kind when I arrived.
by
    • Recommended
    Terrible Store
    Ripped off because it’s one price on shelf and rings up higher at checkout. Aisles blocked by pallets of merchandise or aisles closed for restocking during store hours. Many employees work hard to avoid customers.
    by
      Customer Service-Online Orders-Return Desk
      Nothing but positive things to say about the ladies that work the customer service/online order lines at Home Depot Millenia location. They are cheerful, smart, quick and have positive energy. They know what they are doing!
      by
        • Recommended
        First purchase in Orlando
        Easy online order purchase
        by
          • Recommended
          Professional
          Rosa is very professional help me so much and my shopping experience so much better. So thankful for her.
          by
            • Recommended
            Great help getting my job done
            I came in with no clue to what I wanted. I explained to the man on the floor what I wanted to do he knew just what I needed how much and explained to me how to use the product
            by
              • Recommended
              Great guest service! Team members really care and are very helpful.
              Outdoor solar lights! Great price also Bahaa Grass seed!
              by
                • Recommended
                Half the time they don't carry what I went for.
                For instance, no WD-40 SILICONE
                by
                  Feel at home
                  “Thank you to the Home Depot team and employees for your hard work, excellent service, and dedication. Wishing you all a Merry Christmas and Happy Holidays!”
                  by
                    • Recommended
                    Help in Appliance/Cabinets Dept
                    Angle was very helpful and knowledgeable in selecting an Appliance package.
                    by
                      • Recommended
                      Pro Desk team is the best in the business
                      Joan and Brandon are the absolute best when it comes to my business needs and services. They always make it 100 times easier with all of my orders and tasks that have anything to do with Home Depot
                      by
                        • Recommended
                        Amazing shop experience
                        I love shopping at this hope depot.
                        by
                          excellent quality, price and service!
                          I always buy from the Millenia's store, and I have no complaints!
                          by
                            • Recommended
                            Awesome
                            I was waiting for like 15 min. I was sad.. But Tati change my mood I’m glad that I found her she was coming in on her shift. She just help me with what I wanted so I told her that there was a especial on what I wanted to buy.. So she did go and check and yes there was a special. We couldn’t find what I wanted omg she work on that very very good and she found it She was with me all the time taking care of me so perfectly.. She gave me that thousand miles extra to help me with what I wanted..
                            by
                              • Recommended
                              Very helpful and friendly employees
                              Rhonday helped us at the self checkout. Every time we come in she has had a smile on her face, been eager to help, and overall incredibly friendly. This store has a great selection and is very well kept. Great location.
                              by
                                • Recommended
                                Great Customer service from Devantris
                                She was very helpful and knowledgeable of the store products.
                                by
                                  • Recommended
                                  Customer Experience
                                  While shopping at my neighborhood Home Depot this morning, I entered, knowing what I needed. I was asked if I needed any help while I was in the aisle. Upon approaching the self check out, I was greeted by Dolores who insisted on helping me check out. I felt she went above and beyond to assist her customer making the process, streamline and simple. That is what customer service is all about.
                                  by
                                    Great shopping experience
                                    I truly enjoy shopping at the Millenia Plaza Way, Home Depot. The employees are always friendly and attentive. Their knowledge base goes deep in their area of expertise. Interacting with the manager Carlo is always appreciated. Carlo is an outstanding leader and communicator.
                                    by
                                      • Recommended
                                      Great service
                                      Him in paint department went above and beyond help me with all my questions and suggested other product to make it be the best
                                      by
                                        • Recommended
                                        Worst Customer service ever
                                        Workers standing around talking with each other but would not help me when I asked where items were. They just looked at each other and didn't answer
                                        by
                                          Amazing store
                                          Great cashier. Polite employees
                                          by
                                            • Recommended
                                            Great customer service
                                            Great service , fast pace
                                            by
                                              • Recommended
                                              Great service
                                              If you go to home depot by millenia ask for Carlos for the best service any customer can ask for
                                              by
                                                • Recommended
                                                Best store and service for home issues and good prices
                                                Also I bought my queen 14in mattress, excellent quality and price
                                                by
                                                  • Recommended
                                                  Outstanding Employee in the Christmas Tree Department
                                                  Daisy was great. Very helpful and friendly. Assisted me in the selection, wrapping and loading of my tree single handedly. while 2 other male employees watched. One was texting the entire time! Daisy made up for them and I have a great tree. Delores in the Garden area was outstanding as well.
                                                  by
                                                    • Recommended
                                                    Always a difficult time
                                                    If you’re looking for a terrible shopping experience, you’ll find it here every time!
                                                    by
                                                      Cashiers avoid customers
                                                      Cashiers at the store are terrible they ignore you and you're forced to either do self checkout or go to the garden center. Won't be back. Management needs to teach the cashiers customer service don't make us stand there and wait until it's convenient for you to help.
                                                      by
                                                        Paint Department Experience
                                                        V in the paint department was so unwilling to help. I asked him for his opinion on something and before I could even ask my question he said " I don't give opinions because I'm not an interior designer ". Wow, even if he felt this way, you still try and help your customer. He should not work with customers if he can't provide an opinion because in retail, opinions go a long way. I'm just shocked at his response. Never have I ever been treated so rudely at Home Depot. I'm not going back to this location again. He should not work with customers.
                                                        by
                                                          Terrible customer service
                                                          I have been toay home depot stores but this is one I will not return to. Received no customer support when I asked for wire shelving to be cut to length. Was just told "machine broken" and the staff member walked away. I end up cutting the self by myself with hand cutters near the shelving.
                                                          by
                                                            Amazing customer service
                                                            I visit this store at least 4 times a week and the service is always excellent.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 559 reviews

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