Reviews for Minneapolis Ne #2807

I'm between three stores, the Quarry, Fridley and Spring Lake Park. The latter two are good and convenient. But the help at Mpls Quarry never disappoints and recently they have gone above and beyond - with personality.

The assistant manager Pat helped me in a very frustrating situation. He proactively said hello and noticed that I was frustrated. He then helped hunt down and special ordered some decking that Home Depot had discontinued right in the middle of our project. I was frustrated, but he helped resolve the situation. Hey Home Depot give Pat a raise and get Timbertech back in your stores.

Employees always try to help. Shelves well stocked. Returns easy when needed.

We received wonderful customer service from Rodrigo. He took extra the extra time to make sure we were comfortable with our purchase!

Rodrigo in appliances helped me to select the best choices for washer and dryer, and also helped me to resolve a puzzling phone call from LG. Many employees stopped to greet me as I shopped. Very good customer service

As a customer who consistently makes purchases at the Pro desk, I would like to express my sincere appreciation for Wade’s exceptional salesmanship. His professionalism and dedication to providing exceptional customer service are truly commendable. I am grateful for the exceptional service I have received from this team.

We had new kitchen cabinets and countertops installed using Home Depot’s services. 3-4 day cabinets took months to complete and poorly done.Store did no over site of the project promised compensation and follow up the 3 times I went to the store. Never heard back and our upper cabinet is still 1/4 “ off over our stove. Countertops were well done.

This does not to relate to this Home Depot in particular. It relates to ALL Home Depots. Please stop wasting our time asking us for our shopping experience feedback every time we buy something.

Salesman was a positive influence, on my making my range purchase/decision from Home Depot.

This 5 star review is for Dylan. We were frustrated with our experience of ordering a door. It sat for two weeks at Home Depot. We were never notified. We called to inquire to learn it was there. We could not get in touch with the installer we had paid for so we went to the store. Dylan was awesome. He was apologetic and kind and helpful. While we decided to install the door ourselves, Dylan inspired a positive feeling for us in the end.

This Home Depot in NE Mpls is amazing. The employees are awesome and helpful. There is always someone nearby wanting to help. Highly recommend.

I have continually had a positive experience at this Home Depot location. The staff is knowledgeable, courteous and concerned with your satisfaction.

My recent purchase of the Hydrotech Garden Hose and quick connect and so far, I' 'm incredibly happy with the products. However, I've only used them once.

Home Depot makes their customers do the checkout work for Home Depot. Idiot attendants stand about yakking with co-workers & gaping at customers. They only step in to "TRAIN" the Home Depot Customer. What is the point of sending THIS SURVEY when the customers have to check themselves out at the cash register? I worked as a cashier and I got PAID. It was a job & it still is a job when you have to check yourself out at the store. THIS SURVEY IS IDIOTIC!!! NO CASHIERS EXIST WHEN I SHOP AT HOME DEPOT!!

I have found many useful things at Home Depot over the years. However, recently I let an employee check me out at the self-checkout station. She charged me twice for a $57 can of paint, and I did not realize this until I got home. Be careful at checkout.

I came to Home Depot to purchase luxury vinyl flooring from Lifeproof. I compared quality, features, appearance, and pricing from several home improvement stores and determined that purchasing Lifeproof 30 MIL Planks from Home Depot checked all the boxes! As a bonus, I found the staff @ the Northeast Minneapolis Home Depot very helpful and friendly!

Handy location, helpful staff.

Very friendly people, exceptional customer service, warm and inviting like a hometown store ought to be.

The shopping center is hard to get into and out of. The store is a typical Home Depot facility with a diverse and well-stocked inventory. But they apparently struggle to find and/or train well-informed employees to help customers identify and locate the products needed to complete a given project. It's very difficult to find a person to direct you to the right place and when you do, they often don't know what you need or whether they have it. I have observed this repeatedly on visits to this facility.

I went to the store to buy 60 pavers that were confirmed in stock at this location. Once arrived, the time it took to find the pavers was over an hour and was only half the stock that was supposed to be there. Garden center night shift team lacked ambition to make any effort to search for them and used common excuse that they were not correct inventory numbers and there was no need to search for them.

So this past weekend a storm came in, took out power and the heat was indeed on. At the last minute I decided to go to a friends house that had power but no A/C. I went to get a window unit at this homedepot but forgot my wallet when I rushed out. The payment system at this location for some reason doesn't except the cell phone tap. So Stefania the greatest cashier helper helped me by suggesting I go to the customer service side and get help from Abdul and Fardowsa which they indeed hooked up.

I feel like an NFL kick returner dodging all the people loitering outside the store looking for some type of handout. They are very aggressive, will follow you to your car. No good.

Bought a gas dryer sells person was very helpful will come back to this store

John assisted me with the purchase of a Ryobi Weed Whip/Trimmer. He was extremely helpful, courteous and very thorough in explaining the the variety of options. I appreciated all of the assistance he provided as well as his positive demeanor.

Alfredo is very helpful assisting clients in English and Spanish

Recognizing your employee stefania for the excellent customer service

Shout out to Morgan, Fardowsa, Connor and Tim. You guys are amazing and I really appreciate the help you all provided me today. Keep up the great work, it’s definitely appreciated!

The problem is not the amount of workers. Is the help the want to provide

Excellent service.!!

Always a pleasant visit