Reviews for Moses Lake #8966

The people at the Pro Desk are great, in particular we love working with Cindy & Dawn.

We couldn't find a paint color we were looking for.

The one thing I found in both the Moses Lake store and the Kennewick store is they have very few places to checkout and at times no store associates manning the one checkout. I find the checkout to be minimal for a store as large as Home Depot. Smaller stores have better physical checkouts and more of them.

A store associate helped me pick out some new blinds. Vertical, pleated and faux wood 2" slats. She not only helped me pick them out but she came to my house and helped me put them up-on her day off!!! Now that is real customer service. Give that gal a raise!! Thank you Brittany!ready2ride

Overall great experience starting with being greeted at the door and helped by friendly staff throughout the store.

Hardware and Appliance people were very help full. They did an outstanding job.

the associate was very helpful finding everything. The checker Anissa was very helpful and friendly.

Sales associate Shawn in the plumbing/irrigation system totally knew the products that we needed to purchase in order to complete a drip irrigation system for our garden.

I punched Lumber, a range and a gas grill. The store staff was very helpful with answering my questions, checking me out and helping to load my stuff.

I was very happy with the help I received from the Prod desk and the great way they took me to the products I needed and explained the pros and cons so I could make a better choice than having to spend an hour or more searching the internet.

I was blown away with my visit at the Home Depot this week. I found employees that were eager and willing to help me with my needs. These employees are willing to do just about anything to take care of the customer. I didn't believe my neighbor when he told me of an employee that actually rode home with him in his car to unload not one but two loads of bagged rocks from the trunk of his car. The employee asked for no compensation but only said that it is what they are taught to do. Now I realize what he was talking about on my visit. Yes not every person I encountered there was perfect but you could tell they were in training to become great customer service employees. Great Job Home Depot!

BUDDY HAS ALWAYS BEEN A HELP TO ME. IN PLANTS, ELECTRICAL, PLUMBING AND POND PUMPS. THAT MAN KNOWS HIS STUFF.

I live a lot closer to Lowes than I do to The Home Depot, but I choose to go here because everyone is helpful, friendly and knowledgeable. The store is always clean and has a friendly feel to it.

Couldn't find the product I was looking for and Terry helped me without being asked. Dinah saw us coming and told us she would be glad to help us check out.

I frequent this store almost daily for all my home and work needs. The employees are always friendly and very willing to help me find what I need. I have a hard time finding things sometimes, just because there's so much merchandise in the store, but I never have a problem finding an associate. Seems like there's an employee hiding right around every corner for me to talk to. Not like Walmart when I have to spend more time searching for help than I would spend searching for the item I need. I always have a good experience shopping here.

I have been in this store and it is excellent. For my most recent order, I was connected to an installer involved with Home Depot regarding a Mitsubirtshi Heating and Cooling product which is perfect for a non-profit clinic which will be based in Soap Lake. The installer, Clay, was excellent and conveyed everything that I needed to know about the product. I gave him my Home Depot card # and now I can make the payments over the next two years and also know that a professional will install the most perfect product available for my situation. Everything was explained clearly and I feel very satisfied.

Everyone is so friendly and helpful it makes shopping here a truly delightful experience. There's always someone there to help if needed.

Bought several bags of mulch. Employee cheerfully loaded purchase into my vehicle which was greatly appreciated.

I received great help in purchasing my new cordless trimmer. I knew I was making the right purchase with the help of Brandon! The price was great and on sale.

STORE WAS CLEAN AND FAST CHECK OUT.PRODUCT EASY TO FIND

I love store location, variety of products and joyfully associates

Friendly helpful associates! Thanks for all the help when I had my hands full with a cart and upset infant!

Place was clean and associate was very professional, ready to help and through until completion

Store associates were very pleasant and helpful. Nice experience.

I am remodeling. Took my contractor with me for the purchases, his expertise and my color choices. A couple of things he didn't think Home Depot could provide but found they did. We were able to order everything we needed and have it placed in "will call" for pickup later in the week. One big headache out of the way in a few hours. The only con I have is a couple of items were not in stock, or inventory did not match the number of items we required. In this instance, we just ordered what we needed and would pick everything up later in the week. The associate was very helpful and knew her stuff which helped us with many items we needed.

It is always a great pleasure to enter a garden center that is clean, well organized, well stocked and where the plants are healthy and well cared for. It is even better when you are greeted by friendly, helpful and knowledgeable people. Home Depot has always provided exactly what I need and has consistently exceeded my expectations! Thanks y'all, keep up the great work!

Fast friendly service, clean environment, well stocked... and if they DON'T have it they can usually tell you exactly where to find it or will order it for you. The folk there are always willing to help with what ever my project need may be. I love this store and those who work so hard to insure I get exactly what I need to complete my DYI projects.

I was able to find all of the items I was shipping for and everyone was very friendly.

On my last visit to purchase a field mower it ended up being to large to haul in my small car. The salesman, Mike, was about to take his lunch break and offered to haul the item home for me. This saved me a few days waiting for home delivery. This act was way above and beyond the call of duty and was greatly appreciated.

Good help and reasonable prices with good quality. I have shopped at this store many years and have not had a bad experience. Associates willingly make special orders for me.