Reviews for Mount Laurel #914

I needed specific help regarding the safety of a ceiling fan light issue. Sharon enlisted two other employees to consult with and got my questions answered ASAP. Can't beat the customer service at this location!

Callout to home Depot for a friendly helpful staff. They really get it done!

We had no idea where to find or even know if Home Depot had a "Car" section. Richard from Garden approached us and virtually walked us to the product. This is GREAT customer experience which we enjoyed.

Bought a new refrigerator… sales Person was very helpful. Told my husband tons of advice!

Everyone was Friendly, Helpful & Warm. They Treated Me Like Family!!!

The employees are ALWAYS so willing to assist in selecting the right item.

I recently had a regrettable encounter with a staff member named Barbra at Home Depot. Unfortunately, her unprofessionalism was evident as she failed to greet me and, instead, shouted a disrespectful "stand there." This lack of courtesy and professionalism significantly tarnished my experience. Improved customer service training is crucial to ensure a more positive shopping environment.

THE PRO XTRA TEAM AT THIS LOCATION IS THE BEST TEAM EVER! FRIENDLY, HELPFUL AND FAST! THANKS STEVE, LOU,LOUI, CRYSTAL! ABOVE AND BEYOND SERVICE! THANKS GUYS

We never used a paint sprayer and gentleman at Mt Laurel store was patient and walked us through different products. Also mixed my paint request and got us out of store in less than 30 minutes. Very efficient!

This is not going to be your average feedback. You have an associate, Mark, working for you that without a doubt changed two lives this day. The morning prior to our shopping experience at 330am, my mother came face to face with someone at her back door trying to break in with nothing between them but one foot of air. Not even the back door. If that’s not overwhelming enough, we went scrambling to Home Depot in the morning to purchase anything we could to arm the house with complete ignorance on the items we were buying. Mark spent ample time with us, showing us home security cameras, flood lights, comparing brands, purchasing new locks and latches, and coming back to check on us obviously stressed and lost in departments that weren't his to make sure we were able to accomplish the goals we wanted. Peace of mind is something that is not for sale at Home Depot and Mark did the best he could to give that to us for free. We are by no means "ok" yet but Mark supplied us with physical and emotional security. You will forever have two loyal customers to this location specifically and solely because of Mark. Thank you so much for hiring an Angel and blessing in an orange disguise. It is also to be noted the cashier, Dot was also super engaging and caring to two obviously stressed out women. We are overall beyond grateful for your staff at this location.

Serge in the Mount Laurel, NJ paint department is so very knowledgeable and willing to share (painting) experiences to ensure you get the best products to complete your projects. We stripped and repainted our outdoor (metal) patio set, replaced the fabric and this set looks brand new. Hope to enjoy for many more years, Thanks Serge with your guidance we did it!

Mitchell is a model employee. He obviously enjoys his job and goes out of his way to satisfy customers, I was looking for a specific Weber replacement part. He searched the inventory and ended going up a ladder to retrieve it, then he double checked to make sure it was right. He's the kind of person you want when you seek help. He made me feel valued as a customer.

Hubby just purchased a Ryobi 40V HP chain saw at home depot for great price, with a 3 year warranty with purchase. Always find great deals for any needs at my location. Havent used yet, but sure we will be pleased, as always...

At the checkout line, I needed something manually entered in. Did not get greeted or acknowledged, she simply took it from me entered it in and walked away. Didn’t say that she was done or here you go, nothing. That’s very rude! I was left standing there not knowing if she was done or going to get help. That is poor customer service.

Very knowledgeable, was a painter and a retired union member.

Serge at the paint counter is amazing!!!

Tychawn was very helpful from the moment I entered the paint aisle. My husband and I were very impressed. She was very knowledgeable about the paints and colors that i was trying to achieve. She made the experience so much more easier because i only had what i wanted in my head. She bought it to reality. Her personality and attitude was just great!!!!

When I need items for house or project the first place I go is HomeDepot. They are so friendly and knowledgable

If you are ever in the Kitchen Appliance Department, look for Jennifer Major. Exceptional customer service.

Without the expertise of the associates here, the store wouldn’t be the same. Sergi, Karen, Lisa and Elaine are the most seasoned pros and I couldn’t accomplish anything without them.

I almost always need assistance. No one is in their assigned department, except for the front desk and cashiers. I have to request help and/or go around the store seeking help.

Bought a washing machine and the sales representative was extremely good. He spent time with us and was very friendly.

I had the unfortunate experience with Barbara from customer service. Her condescending and accusatory attitude was unprofessional and unacceptable. A simple RTV return evolved into a disciplinary lecture from her. Because of how I was treated, I will no longer shop at Home Depot Store #914.

Never had a problem finding the right item that I need ! There is always someone to ask for help if you need it . You can easily return any item if you need to . What more do you need ?

2 associates went out their way to help me find what I was looking for!!

The staff was very helpful, kind, and patient. The cashier was happy and grateful for customers, she loves her job and was good at making you feel important.

GREAT SERVICE !! LOVE THIS STORE

I had to return a Dethatcher for the 2nd time because they were broken when I received them. And tried to explain it to her but she was rude and cut me off

Home Dept never lets you down! Helpful staff, clean store, and always has what u need, or will, if there's a shortage

Donna & Jackie helped our daughter furnish her apartment for her first job out of college. They were SO kind, knowledgable, and caring! GREAT service and products. Thanks!