Reviews for Mt. Pleasant #1171

Judy is an exceptional sales associate. She provided the most caring and wonderful customer service. She totally went above and beyond her job responsibilities. Thank you Judy.

I was very impressed with the help I received at the Mount Pleasant Home Depot. My purchase this morning required help lifting into my cart and then to my car. Sean assisted me and made my visit easy and efficient.

Store has wide variety as well as well stocked, employees are very helpful as well as professional and personable. What’s the problem…traffic…which the store has no way to control.

The Mount Pleasant, SC Home Depot has the best customer service in the Charleston area. Whether we’re trying to decide on new appliances, Flooring, or just picking up lightbulbs, there’s always someone who can answer our question. This last trip we needed plywood, but we didn’t have the tools to cut the sheets to fit. Rachel, the assistant manager introduced us to Kevin in the Lumber department. He was able to help us cut the pieces to fit our project. We will shop nowhere else!

Employee helped us find what we needed among the myriad choices of plants and flowers. We have done our planting and are looking forward to enjoying their beauty throughout the summer.

HD has always had the best and widest selection of products. Once they opened a store within 3 miles (vs the previous 12 miles), it is always my first choice. Plus the mobile app has proven to be most reliable with "on hand" inventory and location within the store. Makes a quick trip a pleasure.

We are lucky to be helped by Rachel in Special Services. She is always so helpful and knowledgeable when placing our orders and we enjoy working with her to find what we need. Thank you Rachel!

There is certainly lots of stuff, just no one to help if you have questions. I purchased a mailbox and needed to know if I needed a special post for it. I may have to return the mailbox as I cannot use it on the current post I have. Such a shame to not be able to ask anyone any questions. I asked the checkout person and he said he had no clue.....he was right.

Clean store and great employees

I ordered a door from Home Depot and waited over a month to get it. Finally the door came in and I picked it up at the store because I didn't want to pay the ridiculous delivery fee. I was going to hang the door myself but the person that did the order got the measurements wrong so I couldn't hang it the way it was. I had to pay a gentleman to install the door, so finally we had the door that we needed. I would have taken it back except for the fact that we really needed the door to be installed, and I didn't want to wait any longer. A company is only as strong as it's weakest link, and Home Depot has several of them.

There is always a welcome coming into the store, and a “ have a great day “ when leaving. This is such a welcome feeling. Please don’t ever loose your happy associates.

Great experience very friendly stagg

I feel the employees here are more concerned about themselves than the customers. I asked to different employees on where something was and they just told me what isle it was located, no effort to really assist me.

I had a great experience. The woman at checkout (Lauren) was very kind and joked with me. She helped me speed through checkout, which was completely different from my experience at other non-Home Depot stores.

I sure appreciate Norma, friendly and welcoming behind the register at the commercial sales end of the store.. She really makes for a pleasant shopping experience.

Waiting for delivery. Disappointed that I will have to wait a week for delivery.

The pro staff has been helpful is answering questions and finding products I need.

Customer service from all personnel was great

Looking for black or oil rubbed bronze, frameless shower door; 30-32 inches by 72 or 78. Not many doors available at the store. Plenty online though.

Staff the Departments if opened, there seemed to be a lot of employees playing and wondering around but no management to guide them,

Your paint professionals are always helpful; they make choosing so much easier!

A co-manager took the time to investigate whether my purchase of 460' of baseboard could qualify for any discounts.

Bought rebar, ties, sand bags with sand & power tools. All staff very helpful with location of items & product knowledge. I’ve seen a huge improvement in staffing since last year.

Everyone was extremely helpful and made themselves AVAILABLE! I will be back!

Poor customer service, spiteful staff I called ProServices to place an order to pick up pavers, I was greeted by a rude staff member who initially refused to take my order over the phone. After pleading with her she reluctantly agreed. When I came to pick up the pavers the same staff member made sure to personally load my truck up with two pallets of the wrong product.After pleading with her she reluctantly agreed.

Staff is PROFESSIONAL and is there to please the customers

Tanya (sales person# TXT3VEY) and many others are always helpful and knowledgeable!

REALLY FRINDLLY STAFF

Assistant manager took the time to walk me through my search for a garden tool.

I have been shopping at this store since it opened. Everyone in the store has always been very helpful, but the folks at the pro services are amazing. They are all extremely helpful.