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Showing 1-30 of 576 reviews
Aug 29, 2018
Not only did the employees help me find the correct product they also explained how to apply it t...
Not only did the employees help me find the correct product they also explained how to apply it to my project.
by
Verified Purchase
Recommended
Aug 29, 2018
My experience is always a good one. Employees are very polite knowledgeable and attentive. A grea...
My experience is always a good one. Employees are very polite knowledgeable and attentive. A great place to shop...Home Depot is my hardware store!
by
Verified Purchase
Recommended
Aug 19, 2018
The store was clean and the associates was very helpful. Mr. Frank in the tool and rental departm...
The store was clean and the associates was very helpful. Mr. Frank in the tool and rental department went over and beyond,. Thank you for your care and concern. GREAT CUSTOMER SERVICE..
by
Verified Purchase
Recommended
Aug 17, 2018
Any time I need anything that Home Depot carries, even though there are stores closer to me, I wo...
Any time I need anything that Home Depot carries, even though there are stores closer to me, I would rather make the trip to Home Depot. I never have to search for staff to assist me, the employee's are knowledgeable, professional and friendly. I always leave with the right product to complete the task. The prices are great and the welcome you receive upon entering the store always makes you feel welcome.
by
Verified Purchase
Recommended
Aug 7, 2018
This store is better than the stores in Nashville I think. It's like if you are a regular custome...
This store is better than the stores in Nashville I think. It's like if you are a regular customer they try to remember you, taking the extra effort to make you keep coming back. I like that attention. Thanks guys for making each visit unforgettable!!!!!!!!
by
Verified Purchase
Recommended
Jul 3, 2018
Employee(Andrea) and store manager (Jeff) went above and beyond to make sure I was taken care off...
Employee(Andrea) and store manager (Jeff) went above and beyond to make sure I was taken care off and that is why I love this store, very helpful employees! Your friend
by
Verified Purchase
Recommended
Jul 2, 2018
All employees were helpful and friendly! Would recommend this store to everyone!!! Always find wh...
All employees were helpful and friendly! Would recommend this store to everyone!!! Always find what I need!! I give this store 5 STARS
by
Verified Purchase
Recommended
Jun 19, 2018
Clean nice store, nice attitudes of emloyees
Clean nice store, nice attitudes of emloyees
by
Verified Purchase
Recommended
Jun 19, 2018
Always in stock, always helpful, everything is easy.
Always in stock, always helpful, everything is easy.
by
Verified Purchase
Recommended
Jun 9, 2018
They are always so friendly and helpful. I love that I can find help really easy. Not many retail...
They are always so friendly and helpful. I love that I can find help really easy. Not many retailers like that so love it
by
Verified Purchase
Recommended
Jun 6, 2018
Great employees willing to give guidance and very patient.
Great employees willing to give guidance and very patient.
by
Verified Purchase
Recommended
Jun 1, 2018
Great clean store/ Great employees/ very professional help.
Great clean store/ Great employees/ very professional help.
by
Verified Purchase
Recommended
May 27, 2018
Great customer service! Every time I go into this store, the employees are very helpful and frie...
Great customer service! Every time I go into this store, the employees are very helpful and friendly.
by
Verified Purchase
Recommended
May 26, 2018
As a real estate investor & property manager for my rental houses, I do a lot of shopping at this...
As a real estate investor & property manager for my rental houses, I do a lot of shopping at this Home Depot during house vacancies. When renters move out, I update houses, gut & remodel kitchens & bathrooms, replace flooring, paint, etc. Often, I come into the store (averaging 5-10 times/week, sometimes 3 times/day) with a list from my contractors of what to buy. The employees at Home Depot are EXTREMELY HELPFUL and SUPER FRIENDLY!
I hesitate to mention names because EVERYONE who works there is so helpful, going above and beyond to make my shopping experience quick, easy, and pleasurable. I am afraid I may fail to mention someone, but I have to mention a few people as exemplary employees, including Ken in Plumbing, John at Customer Service, Judy at the Pro Desk, James in Doors, Ed in Electric, Steven in Hardware, Bill the Assistant Manager and Jeff the Store Manager. All these people and so many more I have not mentioned whose names escape me at the moment are very helpful and friendly.
The store manager, Jeff, has helped me countless times over the years in many different departments and I did not even realize he was the store manager until this past week. I have seen Jeff do a lot of work at this Home Depot that many store managers typically delegate to others.
In my opinion, Jeff shows great leadership in being quick to serve his customers and also quick to help his employees. He is a great role model.
The folks who work at this Home Depot are incredible people! I have gotten to know them on a first name basis just from shopping at this store over the years. They always greet me with a smile when I walk in the door. They help me quickly find what I need (asking me if I need help or if I am finding everything I need before I even have a chance to ask them for help) & resolve whatever maintenance issue I have with my houses. They are very knowledgeable & they treat me as if I am one of their close family members or a dear friend. They don't just act like they care about their customers- they DO CARE about their customers and it shows! I often think how great it must be to work in such a positive environment as this Home Depot. The employees at this store are who and what makes it such a positive environment!
One quick example of a recent experience I had: I had a contractor gut and remodel a bathroom, but the plumbing was done incorrectly and I was butting heads with the contractor over it. I went into the store at 10 minutes before closing time feeling exhausted, overwhelmed, frustrated & defeated (after working about 5 weeks of 15 hour days to get a house "Rent Ready"). I was literally in tears and sobbing. Ken in Plumbing, who is a very knowledgeable licensed plumber and a warm and compassionate human being, not only told me what I needed to buy, but he also comforted me in my distress & let me cry without being rude to me or dismissing me. He even let me call my contractor and spoke with him on my cell phone telling the contractor what needed to be done to correct the problem. After the phone call, Ken again warmly comforted me and told me it would all be okay and wished me well. Talk about customer service! WOW! Just WOW! Ken is awesome!
Many of the employees whose names I do not recall at the moment are quick to help me load heavy stuff like 80 lb bags of cement or large and bulky plywood or heavy bags of potting soil and mulch etc. & they do it with a sincere smile. I am amazed at the level of customer service I receive every time I go into this store.
I just cannot say enough good things about the people who work at this store, other than I LOVE going to this Home Depot! Thank you ALL for making it such a wonderful shopping experience! You guys really are THE BEST!
by
Verified Purchase
Recommended
May 24, 2018
This store has very helpful employees. We had the pleasure of being assisted by Hannah (Banana) w...
This store has very helpful employees. We had the pleasure of being assisted by Hannah (Banana) who is such a delight. She is very knowledgeable, helpful and patient. She is an excellent positive representation of the store.The store itself was clean and easy to navigate through.
by
Verified Purchase
Recommended
1 found this review helpful
May 19, 2018
Sales associates were very helpful.
Sales associates were very helpful.
by
Verified Purchase
Recommended
May 18, 2018
I love shopping at the Murfreesboro store! I've been a long time customer and will continue to b...
I love shopping at the Murfreesboro store! I've been a long time customer and will continue to be. the employees are always friendly. The store is clean. I never have problems, because if I need someone, they are ready!
by
Verified Purchase
Recommended
May 11, 2018
Great people
Great people
by
Verified Purchase
Recommended
May 8, 2018
Outstanding service in the appliance department- much more professional, accommodating, and knowl...
Outstanding service in the appliance department- much more professional, accommodating, and knowledgeable than the other store in our city. Highly recommend!
by
Verified Purchase
Recommended
May 6, 2018
Everyone is friendly and willing to help. Shop here 3-4 times a month for various things. Easy la...
Everyone is friendly and willing to help. Shop here 3-4 times a month for various things. Easy layout and clean. Great place to shop!
by
Verified Purchase
Recommended
May 2, 2018
Good customer service. Convenience for pick up from online order and easy return when not satisf...
Good customer service. Convenience for pick up from online order and easy return when not satisfy with products.
by
Verified Purchase
Recommended
Apr 21, 2018
Management knows what they are doing. Employees are well trained and when I ask David how he like...
Management knows what they are doing. Employees are well trained and when I ask David how he likes working here . His answer was very positive.He liked it a lot .Facility is clean and well layed out..Keep up the excellent model.
by
Verified Purchase
Recommended
Apr 20, 2018
I was looking for stain to repair an oak wooden floor in the kitchen. Associate in the paint dept...
I was looking for stain to repair an oak wooden floor in the kitchen. Associate in the paint dept,female, suggested a certain type of finishing and stain covering and after I located the product she double checked to make sure I had the correct product,. She was so helpflu I could have spent the rest of the day in HomeDepot. A great experience that you don.t receive on Amazon.Store could have been used as a medicial facility it was so clean and well organized.Great job management. : )
by
Verified Purchase
Recommended
Apr 18, 2018
Murfreesboro Home Depot is the best place to buy building supplies, and an assortment of other ho...
Murfreesboro Home Depot is the best place to buy building supplies, and an assortment of other household items. They are always customer friendly, and willing to do what it takes to keep the customer first! Shop Home Depot first and you won't be disappointed.
by
Verified Purchase
Recommended
Apr 4, 2018
I always shop Home Depot they always have the friendliest and most helpful employees. I always re...
I always shop Home Depot they always have the friendliest and most helpful employees. I always recommend Home Depot to my friends.
by
Verified Purchase
Recommended
Mar 8, 2018
I enjoy going to this location for my outdoor and project supplies. I appreciate the friendly peo...
I enjoy going to this location for my outdoor and project supplies. I appreciate the friendly people there and the help I get when I have questions.
by
Verified Purchase
Recommended
Feb 12, 2018
My husband and I shop this store all the time. Employees are so friendly. They always go above ...
My husband and I shop this store all the time. Employees are so friendly. They always go above and beyond. Big shout out to Ken in plumbing who helped us today. Once we explained and showed him pictures of our problem he knew exactly what we needed. Ken explained how to fix our problem and wrote on the product so we didn't forget. Thanks Ken.
by
Verified Purchase
Recommended
Feb 9, 2018
Great people. Friendly and helpful.
Great people. Friendly and helpful.
by
Verified Purchase
Recommended
Feb 9, 2018
Excellent customer service and detailed help with our flooring installation.
Excellent customer service and detailed help with our flooring installation.