Reviews for N Hollywood #6613

No matter what project big or small, the knowledgeable team members at this Home Depot keep me coming back. They have answers and excellent advice. Special thanks to Don and Mitch in plumbing, who provide exceptional world class customer service!

I bought an exterior steel 36”door and the Dennis ( millworker guy) was out of box thinking guy. Since I couldn’t wait for two months of special order ( couldn’t leave open room without door), he went over my other available options .

I have shopped at home depo over 30 years. My brother and I refurbish houses and we get our supplies at the depo. The people there are very knowledgeable and friendly and willing to help as best as they can.

If you’re kinda clueless like me on DIYs and these stores in general, you need to ask for Ocean. He’s great, makes things simple and really goes out of the way to help problem-solve!

On like other hardware stores The Homedepot has plenty of customer service representatives to help!

Antonio J at the self-checkout register was so friendly and helpful!

i will recommend this store to my friends. associates are very helpful and friendly especially all the cashiers. keep up the good work.

I use this Home Depot often. It's huge, clean & well organized--the only downside, it can take a while finding small parts or accessories. Sometimes difficult finding a sales associate, but when you do they're very helpful.

I came into this store around 9 am on Mon., July 3. I had a spring hinge in my pocket & a small piece of our backyard entranceway stoop + a picture. I went to the paint dept. & spoke to a gentleman named Oscar. He turned out to be the Store Manager. He could not have been more helpful & told me about Ready-Mix Concrete Patch. Perfect solution. He directed me to Reyes re: my new spring hinge. Again - very helpful & showed me how to adjust the tension in the hinge. While I was talking with Reyes about the hinge tension - Oscar had gone to the aisle where the concrete patch was - and brought it to me! Wow!! How thoughtful!! Excellent customer service!!

I am visiting this store for both my work and my home, everytime the trip is pleasant everybody is helpfull and I get what I need.

This location is always stocked and the sales people are helpful and friendly. I go a little out of my way to shop at this location.

Knowledgeable about appliances will definitely return

Poor customer service by customer service dept and MOD. Store makes you feel like they don’t need our business!

The people in the Paint Dept. are very helpful

I purchased an item and needed help to scan it and have the security device removed. No help. Customer service clerk staring and not doing anything. Very disappointing service. I called the Store Manager to complain. No Answer.

I’m a muralist and I usually only use spray paint so I knew I would struggle in Home Depot looking for bucket paint. Luckily I didn’t have to stress because Ocean came in and helped me find exactly what I needed. He made me feel so confident in my purchase and I can’t wait to use it for my client. I’m telling all my muralist friends to come here for anything they need. Ocean and his team made my overall experience amazing. Looking forward to shopping here again!

At the fresh cut Christmas tree lot one of the young tall worker was very rude and harrassing us that we did not pay for the trees. I got 3 noble tree, paid $280.55 for them I Showed the receipt the other worker but this one started to yell that I did not paid. I showed again the receipt to him but he just could not read kept harassing's me that I walking out with 3 trees, 1 unpaid. I was very embarrass front of other people. HD could hire better workers!! They should be polite able to read and count.

I just want it to be known that the store manager Leo is a terrible manager, and not rational at all. Could not even price match what an employee had already approved, nor what the price is online. Irrational and rude. Will just purchase online but terribly inconvenient because of him. Not a logical store manager. When we found 17 of the product available online he claimed he would go look for them and just disappeared. Terrible all around.

Brian in the Electrical Department is excellent, knowledgeable, and very helpful! He helps me navigate product options for my needs (smart bulb options, dimmer switches, remote control options for ceiling light/fans, points out quality product choices, advises on tool and the type of wire I would need. Thank you Brian! I look forward to working with you and hope you never leave.

Home Depot employees helped me on 2 occasions this visit. Thx.

You can get hardware store items anywhere. But you seldom find service as good as the North Hollywood Home Depot store!

The overall experience wasn’t much different from other home improvement stores. Check out is a miss and not organized; lines are all over the place and people cut because of it.

Bought some lights for the exterior walls for my my house and found them everything I needed. Great customer service.

I buy a lot of healthy plants from this home depot and always satisfied

SHE IS AN EXAMPLE OF WHAT A GREAT EMPLOYEE IS. HER OVERALL ATTITUDE IS IN SERVICE TO THE CUSTOMER. SADLY THESE REVIEWS DO NOT GET YOUR GREAT EMPLOYEES FINANCIAL COMPENSATION.

I always find what I need and this time I exchange a defective water heater and it was handle easily and quickly with no problems

Nina was outstanding and helped me in every way

You better pay attention on prices, the Register will overcharge you. Then you have to wait for service witch could take forever. While you are treated like you did something wrong. I would spend more money if I wasn’t always angry for how i am treated. To spend my money.

I needed to get fake grass cut for specific measurements and Rome and Harrison were able to cut me the size that needed.

The employees do not help and will stand around and stare at you until you ask for assistance.