#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)377-1410
Tool & Truck Rental(972)377-1404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4600 State Hwy 121
Plano, TX 75024
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 372 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (372)
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Showing 1-30 of 372 reviews
The Cashire Mr.Vijai is very friendly and helpful
The Cashire Mr.Vijai is very friendly and helpful
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very helpful staff
Very helpful staff
by
  • Verified Purchase
  • Recommended
Customer service personnels were very helpful
Customer service personnels were very helpful
by
  • Verified Purchase
  • Recommended
1 found this review helpful
very nice people
very nice people
by
  • Verified Purchase
1 found this review helpful
Good store fair prices and good inventory and good employees. You have some keepers there.
Good store fair prices and good inventory and good employees. You have some keepers there.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I have shopped at this store for years and it still is my go to store for parts and gardening sup...
I have shopped at this store for years and it still is my go to store for parts and gardening supplies.
by
  • Verified Purchase
  • Recommended
I am extremely happy with most of the staff
I am extremely happy with most of the staff
by
  • Verified Purchase
  • Recommended
This store has consistently outstanding service from its employees. It has become my favorite sto...
This store has consistently outstanding service from its employees. It has become my favorite store since moving into this area 20 years ago. The store is always clean, products are easy to find and, if I need help locating an unusual product, the employees always know right where it is.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I've visited two times in the past week. Both times in different departments employees were less ...
I've visited two times in the past week. Both times in different departments employees were less than helpful. One seemed as if he couldn't care to be there, the other in the paint department was actually rude. Paint match did not work even though I had a sample large enough cut out of my wall for the match. Customer service goes a long way Home Depot. Take a lesson from your cashier Joe, who is over 80 years old but extremely friendly and helpful. He was a bright spot in the store during my visit.
by
  • Verified Purchase
The Home Depot is excellent store for buy general products, construction, remodeling, house..... ...
The Home Depot is excellent store for buy general products, construction, remodeling, house..... exccellent!
by
  • Verified Purchase
  • Recommended
This location has very friendly staff and shelves are well stocked.
This location has very friendly staff and shelves are well stocked.
by
  • Verified Purchase
  • Recommended
i like
i like
by
  • Verified Purchase
  • Recommended
All the way up from the store manager down to the associates terrible customer service I spent an...
All the way up from the store manager down to the associates terrible customer service I spent an hour trying to get a return on an item that I did not have the original packaging on I was humiliated and disrespected by management and Mike the associates. They continue to talk behind my back and Mike Continued verbally attack me even after management told him to walk away. Store manager only cares about his bonuses not customer service because he refuses to accept returns without original packaging telling customers he's not able to resell the item and that's why he refuses returns
by
  • Verified Purchase
Leon was a very rude employee who did not want to be bothered by me asking him for assistance. He...
Leon was a very rude employee who did not want to be bothered by me asking him for assistance. He is the reason I had such a bad experience at this location.
by
  • Verified Purchase
Great customer service at this location. Thank you for all you do.
Great customer service at this location. Thank you for all you do.
by
  • Verified Purchase
  • Recommended
This is great store, I love it
This is great store, I love it
by
  • Verified Purchase
  • Recommended
GREAT PEOPLE IN THIS STORE AND SPECIALLY CASHIER VEJAI AND MANY EMPLOYEES WHERE VERY HELPFUL AND ...
GREAT PEOPLE IN THIS STORE AND SPECIALLY CASHIER VEJAI AND MANY EMPLOYEES WHERE VERY HELPFUL AND HONESTLY BETTER THAN LOWES WHICH THEY DON'T HELP AND THEY DON'T CARE ABOUT PEOPLE BUT HOME DEPOT ARE DIFFERENT THEY CARE AND THEY HELP TO BUY THE RIGHT PRODUCTS
by
  • Verified Purchase
  • Recommended
Everything was good.
Everything was good.
by
  • Verified Purchase
  • Recommended
very ciean,and very helpful people on my visit
very ciean,and very helpful people on my visit
by
  • Verified Purchase
  • Recommended
Friendly staff, quick checkout, great help.
Friendly staff, quick checkout, great help.
by
  • Verified Purchase
  • Recommended
Caroline was very helpful with my on phone purchase and delivery date setup to our new home. Tha...
Caroline was very helpful with my on phone purchase and delivery date setup to our new home. Thank you, Caroline.
by
  • Verified Purchase
  • Recommended
Excellent Store, Friendly and helpful staff. I will be going there more often. Cindy(Manager) and...
Excellent Store, Friendly and helpful staff. I will be going there more often. Cindy(Manager) and the customer service staff are fantastic.
by
  • Verified Purchase
  • Recommended
Best customer service and pationt and helpfull imployees
Best customer service and pationt and helpfull imployees
by
  • Verified Purchase
  • Recommended
garden center in a state of shambles. Go to Custer/Parker for a better store experience
garden center in a state of shambles. Go to Custer/Parker for a better store experience
by
  • Verified Purchase
Joseph B. in the kitchen appliances department is so kind and helpful! He worked with us over the...
Joseph B. in the kitchen appliances department is so kind and helpful! He worked with us over the weekend and helped us purchase just what our family needed.
by
  • Verified Purchase
  • Recommended
In and out fast because of knowledgeable associates, didn’t have to go looking for one, he was ri...
In and out fast because of knowledgeable associates, didn’t have to go looking for one, he was right there, BAM! Done deal.
by
  • Verified Purchase
  • Recommended
Great Store and stuff.
Great Store and stuff.
by
  • Verified Purchase
  • Recommended
The store was clean and orderly with all of the aisles well labeled. The staff was available for ...
The store was clean and orderly with all of the aisles well labeled. The staff was available for questions and knowledgeable about where things were located. The store was well-stocked with a variety of products including artificial Christmas trees and toys around Christmas time. Their are very reasonable.
by
  • Verified Purchase
  • Recommended
User friendly Lot of stuff Clean
User friendly Lot of stuff Clean
by
  • Verified Purchase
  • Recommended
Great service and products.
Great service and products.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 372 reviews

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