#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(215)396-4484
Tool & Truck Rental(215)396-4490
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
900 Rock Hill Dr
Bensalem, PA 19020
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 465 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (465)
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Showing 1-30 of 465 reviews
Friendly Helpful staff!!
I bought an electric lawn mower today after my gas mower died for the 3rd time. I haven’t used it yet so can’t speak to the lawn mower but the sweet associate Angie that helped me get that sucker off the shelf and all the way to my car was a god send! She alone will make me choose this store over any other for all of my home owning needs! Thanks Angie I hope you get the recognition you deserve!!
by
    • Recommended
    Neshaminy Location
    People are so helpful like 5 star hotel. Everyone always so helpfull, I have been shopping at this location for 2 years and only reason is customer service. Keep it like this.
    by
      • Recommended
      Not all sales associates are up to speed
      Not all sales associates are up to speed and you should really do yourhomework before shopping.
      by
        Excellent
        I bought today so I’m happy
        by
          • Recommended
          Frequent flyer
          I am at this location a lot for work and personal stuff. Always impressed with the employees and the shape of the store. I will continue to come back. The restrooms are also usually clean.
          by
            • Recommended
            Homeowner
            I had handyman do some work and told me two minor things I needed to complete the job. Went to Home Depot and they not only took me to the isle it was on but stayed with me to assist in me getting the right items.
            by
              • Recommended
              Cashier
              Lina always greets me with a smile when coming in and checking out, great employee. Thank you
              by
                • Recommended
                Great shopping experience
                The employees are always friendly. Ed in the paint department made sure that we had everything that we needed to pick the colors of paint and made sure that we had all the supplies.
                by
                  • Recommended
                  Helpful employee
                  Friendly staff, helpful employee
                  by
                    • Recommended
                    Great experience!
                    Found what I needed with the help of Anita. She was extremely helpful and funny but not pushy. Very relatable.
                    by
                      Great selections and prices.
                      I just bought this and the lawnmower was very easy to put together. I believe I have got this at a good price.
                      by
                        • Recommended
                        Pro Ladies Joanna and Karen are tops.
                        They always make me feel special and take the time to listen to my stories and make sure I get what I need.
                        by
                          • Recommended
                          Takes too long to check out and aisles are always full of carts with supplies or orders
                          I hate this Home Depot! Everytime I go there, the aisles are packed with carts full of products or online orders, so customers can't easily get to the products they are looking for, much less push a cart there and get products on their own cart. It was like that this past weekend when I tried to by 2 x 4 sheets of plywood. I couldn't figure out how I could my cart to the area where I wanted to shop, much less how I would pull a 2 x 4 sheet out to get on my own cart. Then at checkout, the clerk was talking every in the Pro line into signing up for a credit card. It took so long to check out. When we finallly got to the checkout, she apologized for the delay, but then tried to talk us into signing up for one. I told we had already been in line way too long to stay in the store any longer. It's also impossible to get find help. Recently I was there to ask questions about paint, but there was nobody working in the paint section who could answer questions. We had to wait like 15 minutes for them to find someone who USED to work in the paint department.
                          by
                            One of me best store to shop
                            I always shop homedepot it’s easy everything is neat and easy to find. All the employees are friendly from the paint section to the rugs I have spent so much money at Neshaminy Home Depot and I can’t wait until their garden section opens
                            by
                              • Recommended
                              Delta Foundations Single-Handle Standard Kitchen Faucet with Side Sprayer in Stainless
                              Great faucet for the price. It was easy to install.
                              by
                                • Recommended
                                ordered on line shipped the wrong item
                                Shopping for holiday gifts and pressed for time I found exactly what I needed online. However, when the item arrived to was not what I ordered. As a result I was required to drive to the store for a refund and reorder the original item. It was worth the trip as the customer service associate stayed after her shift ended to make it right. every associate I met was most accommodating, helpful and patient. Thank you Home Depot Bensalem store and your associates.
                                by
                                  • Recommended
                                  1 found this review helpful
                                  Good job
                                  Jim in the seasonal area was vey pleasant and helpful
                                  by
                                    • Recommended
                                    Confused
                                    Very confused as to why the store would except damaged products when shipped to the store and then try to deliver to the customer as if there was nothing wrong with it.
                                    by
                                      Best customer service
                                      Had a few things to return one of which I did not have a receipt for and Hames was the cashier / customer service guy that helped me. He was such a great guy with the best personality- helped me no problem and had to get the manager to override something- not sure of her name but she was also very helpful and kind. Easy and pleasant experience!
                                      by
                                        • Recommended
                                        online pickup gave me used and opened ring doorbell
                                        Made an online pickup order for a ring doorbell battery. They put it in the pickup locker. When I picked it up the box was opened and the battery was used or a customer return or something. Tried to get a new and unopened one but customer service was clueless how to handle. After wasted time I just asked for a refund. Now I am stuck with store credit that I can't even use online.
                                        by
                                          EMPLOYEES ARE ALWAYS READY TO HELP
                                          THIS STORE IS THE BEST EMPLOYEES ARE ALWAYS READY TO HELP YOU FIND WHAT EVERY YOU ARE LOOKING FOR.
                                          by
                                            • Recommended
                                            Madison, wonderful employee in flooring department.
                                            Purchased Lifeproof Dusk Cherry Luxury Vinyl Plank Flooring. Madison explained need for vinyl sheeting and foam underlayment for our family room slab. She assisted with paint selection and even mixed the paint for us! Complete sales experience!
                                            by
                                              • Recommended
                                              Not Great customer service
                                              Both the cashier self checkout and the pro desk check out we're very unhelpful and very unfriendly. As an economy where retail stores are becoming less of a thing you might want to be more inclined to go to the stores with more friendly people. Instead you're pushed away by unfriendly people.
                                              by
                                                Experience at the register
                                                Lina was extremely informative, quick and efficient with all my needs for today and in the future explaining how things work in a simple way
                                                by
                                                  • Recommended
                                                  Mulch purchase
                                                  Will was very friendly and helpful with my mulch purchase. When I asked him about other items I was interested in I was very impressed that he not only knew where they were located but the price as well. When I offered him a tip for his hard work and friendly service he refused. Overall a very pleasant experience and a great way to start my day!!
                                                  by
                                                    • Recommended
                                                    Electrical Department
                                                    Ron and Mike Kudos to you guys for your knowledge and support whenever asked! Two great guys you have working at the Neshaminy Store 4134
                                                    by
                                                      • Recommended
                                                      Poor bath selection, missing products.
                                                      We purchased $700.00 in Bathroom shower kit and building material. It took us forever to find the correct items. The shelves are disorganized. We could not find help. Amazing how an Excellent store has deteriorated. We have been buying at 20 years. No one was available to help us for Bathrooms and Shower. We had to lift the items ourselves. One employee said not his dept to help.
                                                      by
                                                        Excellent Appliance Department and employee George
                                                        Thank you George for your assistance in helping us pick out our new LG kitchen appliance package. Your patience and knowledge was very helpful to us. You are a great associate at this Home Depot. Thanks also to Penelope for her input and the store manager. We are so pleased to do our shopping at this Home Depot.
                                                        by
                                                          • Recommended
                                                          Super Customer Service
                                                          Just purchased 2 major items from Home Depot and opened a credit card account. I had hoped to receive $100. credit (as their advertisement stipulated). When it didn’t happen, my already amazing saleswoman, Rajae, went to bat to determine why. All sales staff should have her patients and kindness and determination when helping customers. Will write a review about the products purchased after delivery and using them.
                                                          by
                                                            • Recommended
                                                            Great customer service!
                                                            I have always had a very good experience at this store, but today GIA went OUT OF HER WAY to get the bulbs we needed to complete our Christmas lights! She was an ABSOLUTE PLEASURE. She was KIND, COURTEOUS and went ABOVE and BEYOND!!!!! Thank you so much, GIA!!!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 465 reviews

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