#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(225)952-9400

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8181 Airline Hwy

Baton Rouge, LA 70815

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 335 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (335)
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Showing 1-30 of 335 reviews
Amazing customer service!
I went into the store with some print outs of products from the website. I was lost and confused and simply overwhelmed by the size and amount of items in the store. I'm a secretary, not a contractor or anything of that nature. Fortunately, a young man offered his assistance. I showed him my print outs and he walked me item to item. He helped me compare some items I had questions about, and even helped guide me to check out. After checking out, he completed the sale by loading my car. It was so nice not to be handed off from associate to associate and to have someone help me the entire time. I expected the trip to be an hour and a half, and with his help it was just 20 minutes and I accomplished everything on my list (and a few extras for myself). Luckily, everything I needed to purchase was available at that store. I will feel much more comfortable shopping there in the future, and will recommend it to all of my friends.
by
  • Pro
  • Recommended
Great Customer Service in store!
I recently went to the store shopping for ceiling fans and electrical supplies. I was assisted by Mr. Robert in the Electrical Department. He took the time to answer all my questions and gave me several options to resolve my issues. I really appreciated his attention to my needs.
by
    • Recommended
    I love shopping here.
    The store was very clean. I knew what I was shopping for, so I didn't require assistance.
    by
      • Recommended
      Great store experience!
      I am in the process of painting my home and had many questions. The associate at the paint desk was very helpful and knowledgable about the product and prices. Keep up the good work on hiring professional employees Home Depot!!!
      by
      • Pro
      • Recommended
      Great store experience
      The store was very well kept. Cashier did a wonderful job. Always smiled and she was very helpful.
      by
      • DIY
      • Recommended
      Survey
      Associates where well informed and friendly. Shelves where stocked and neat.
      by
      • DIY
      • Recommended
      good experience overall
      the associate in plumping department was very helpfull
      by
      • Pro
      • Recommended
      it was great
      The store was very clean with the help of a assistance it was easy to find my product.
      by
        • Recommended
        Very Pleasant
        I found what I was looking for at a good price and the cashier greeted me and it felt sincere.
        by
        • Pro
        • Recommended
        VERY helpful associates!
        I was offered help by an associate is every department I visited. Associates are very friendly and eager to help! Great customer service.
        by
        • DIY
        • Recommended
        Great Service in Electrical and Checkout Returns Cashier
        Clean well organized store, even during stocking at close to closing hours, with few customers in store. Excellent service in Electrical ask for Cary
        by
          • Recommended
          Great
          Great people work there, clean store and restroom.
          by
          • Pro
          • Recommended
          Great Store Experience
          The store was so clean and organized and everyone was so friendly. They were very helpful and they all did their jobs with a smile.
          by
            • Recommended
            The Home Depot Experience
            The assocuate and the cashier who served me were knowledgeable, courteous and friendly. They represented the Home Depot with the kind of customer service that makes spending a pleasant experience.
            by
            • Pro
            • Recommended
            I am always able to find what I need to complete a project. Sometimes a associate recommend a way Idid not know and it always work just fine.
            All of the items were labeled not hard to find. Store was very clear.
            by
              • Recommended
              STILL OPEN
              On a stormy day with the lights out, the Homedepot is still open for business. A great day in the neighborhood. It was not a wasted trip. The Associate helped find the item required.
              by
              • Pro
              • Recommended
              Very good trip to the store
              The store was clean and uncluttered and I received the help I needed very quickly.
              by
              • DIY
              • Recommended
              This floor is for you!
              This store was well kept and everyone was working at that time to keep it that way.
              by
              • DIY
              • Recommended
              Great Store Experience!
              The store was clean and products were easy to find. I was very happy with the help I received at the paint desk! I will recommend this store to all of my friends and family!!!
              by
              • DIY
              • Recommended
              Very knowledgeable and helpful workers.
              The store was more organized, the people were more knowledgeable and helpful, the products were abundant and in stock than their competitor. It was a pleasure to spend my money at this store AND the location was close to my home..
              by
                • Recommended
                Frustrating!!!
                Simply put...They have the worst associates and customer care cashiers that I have ever seen...It took over 2 hours to get a transaction half-way done!!!
                by
                • DIY
                Response coded to wrong store
                I submitted a very favorable review due to exceptional service by a store employee, but it was coded to the wrong store. The store i went to was the one at 1100 S. Claiborne Ave, New Orleans; not the store in Baton rouge.
                by
                • DIY
                • Recommended
                Store was well staffed and associates were very helpful.
                Not as much selection as the Coursey blvd store but much more helpful.
                by
                  • Recommended
                  great customer service
                  Tyler and Monique gave great customer service and made my shopping experience alot easier
                  by
                  • DIY
                  • Recommended
                  Tessia James, Self checkout clerk very helpful and very friendly
                  the self checkout clerk, Tessia James was very helpful and courteous
                  by
                  • DIY
                  • Recommended
                  do-it-yourself paradise
                  found everything we needed with one stop shopping here and now we can complete our project
                  by
                  • DIY
                  • Recommended
                  Helpful Courtesous Associates Great Store
                  Store was clean and associates asked to help you if you hesitated at a department or seemed bewildered.
                  by
                    • Recommended
                    Help Loading
                    Without any prompting ELTON assisted me loading some heavy 4X4 Treated Lumber. ELTON stopped what he was doing to help me...That's Customer Service. Thank you ELTON for the assist and thank you HD for hiring and keeping Associates like ELTON! Terry Singer BRLA Loyal Customer Be well
                    by
                    • DIY
                    • Recommended
                    Great Store to Shop at
                    The store is always clean and I have always been greeted when entering . Walked up to paint counter and associate was there ready to help . All products were availably and bought extra with the help of the paint associate.
                    by
                      • Recommended
                      This customer chose to rate the product and not provide text.
                      by
                        • Recommended
                        Showing 1-30 of 335 reviews

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