#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(909)429-3702

Tool & Truck Rental

(909)429-3708

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

16005 Sierra Lakes Pkwy

Fontana, CA 92336

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.3 out of 328 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (328)
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Showing 1-30 of 328 reviews
Easy store to find the items you need
The store had a nice selection of the tools I needed to complete my job. The check out was quick and easy and the workers were friendly and courteous. I shop here regularly as they always seem to have what I need. sometimes I order on the internet and they let me know when I can pick up my order when it is ready. which makes my shopping a much quicker experience.
by
  • Recommended
Definitely a model store!
I have worked in customer service for 8 years and I am a tough guy to impress but I am greatful for this home depot. The reps at this store have helped me with everything from find a product to providing tips and solutions for my home projects.
by
  • DIY
  • Recommended
Great Cashier!
Cashier Elena was very helpful, opening a checkstand when she saw me enter the line, showing me how to get a rebate on my bucket of paint, explaining the online process for getting it, and answering questions quickly and accurately. Please accept my recommendation for her for a raise!
by
  • DIY
  • Recommended
I always enjoy shopping at this location. Always clean and able to find help when needed
I am always able to find what I need and if I can't, the staff is always so helpful.
by
  • DIY
  • Recommended
Good and clean store
The store is very clean and well stocked and for the most part very helpful Associate and knowledge with their store and department
by
  • DIY
  • Recommended
Awesome experience in the appliance department
The Sierra lakes store is the only store I shop in because of all aspects of the store being so fantastic. Especially in the appliance department with the sales associate named Penny.
by
  • DIY
  • Recommended
Over and Above Associate
This store has exemplarary associates that are very helpful.
by
    • Recommended
    Very Helpful Employees
    Patty from the window and door department was very knowledgeable and helpful. Other employees were very friendly.
    by
      • Recommended
      Awesom service.
      Awesome sales associate that know what they are talking about.
      by
        • Recommended
        Best Home Depot Experience by far
        Sale associate Joseph was very knowledgeable about the products in the store. I purchased a may tag washer and dryer which I was completely satisfied with my purchase when I left the store. I was very undecided about the brand and type of washer that I wanted to purchase. Thanks to Joseph he was able to provide me with the pros and cons of the products I was interested in. Although, I'm more a Lowes shopper , Joseph have switched my thinking because he displaced customer satisfaction,friendliness and most of all patience while I make my final decision. I needed a refrigerator filter as well and he was very kind to demonstrate to me how to change it. Thanks Jospeh and continue providing customers with excellent service!!!
        by
          • Recommended
          Plant lover
          The store manager David was very helpful, I love to shop at this store.
          by
          • DIY
          • Recommended
          SUPERB
          We were extremely happy with the svc and workers..
          by
          • DIY
          • Recommended
          Great Customer service
          I was helped by 3 helpful associates today: Jesse, James, and Emily. I appreciate all of your service today. Especially all the time that James took with me today. Thank you all for you excellent service.
          by
          • DIY
          • Recommended
          Great Experiance at north Fontana Home Depot
          I had a honey do list to remodel my house from flooring to painting and electronic and the associate had give me tip on how to do it and it took me 4 week and now it's done thanks guy
          by
          • DIY
          • Recommended
          Always easy and friendly
          Products easy to find and we'll organized. There are plenty of choices with varying price ranges. I have always been satisfied with my purchases and find the staff very helpful. They will escort me to the item I'm looking for and knowledgable about everything.
          by
          • Pro
          • Recommended
          Cashiers
          I ask one cashier a question and she new where it was, then I came back to her and she check me out really fast...thank you
          by
          • DIY
          • Recommended
          Needs Associate
          This store needs more associate or less part timers! I could not recommend this store at this time.
          by
          • Pro
          Awesome Hardware Store!
          This is a great place to shop for all your hardware and home fixing needs. The associates are very helpful and the place looks great, everything is easy to find. I recommend shopping here, you would love it to!
          by
          • Pro
          • Recommended
          Great store!! Wish all of HD's were like this one.
          This isn't even our local store that we usually shop at, but It was close to where my wife and I were so we decided to stop by to pick up a few things. While in the store, an associate named David (more on him below) stopped to ask if we needed help finding anything. He was was not only informative, but very polite while interacting with us. In fact it was very noticeable that every associate we came into contact with at this store appeared to be genuinely friendly.. While we were there, we decided to look at a wall oven that we had just committed to buying at Lowe's, because we wanted to see what a great deal we got. When we saw price on the tag, we were really feeling good about buying our appliance at Lowe's. When we started to walk away, one of the associates in the appliance department (Joesph) approached us and asked if we were interested in that particular item. We said thanks but no thanks, because we got a great deal at Lowe's. As we're walking away, the guy follows us up the aisle and asks if we would give HD a chance to compete for our business. To make this story short, we gave him that chance, and this HD store actually beat the Lowe's deal by several bucks (paid for the installation). The real shocker was when we were checking out, Come to find out that David was actually the store manager (we were really surprised that he was right there on the front lines with the troops). I guess that's what separates a good store from a great one, since it's obvious that he's trained his folks well. I never got that feeling at the local HD stores that we've shopped at. Wish this one was closer to us.
          by
            • Recommended
            The store workers I dealt with were all so helpful
            First when I returned a bunch of shelves I made a mistake getting the wrong size the turns cashier named Mary was so nice and made me feel so much better by telling me"We all make mistakes, that's why you have me to return it". Then she got me the help I needed to get the right ones from a nice lady Diena
            by
            • DIY
            • Recommended
            great customer service
            love to shop at this store it's so close to my house
            by
            • DIY
            • Recommended
            Great team! So helpful and polite. What great service used to be like. Thanks
            The employees in the tool area, mainly James, Bernie and Gilbert along with the manager Jamie were so helpful, polite and informative. Made a Home Depot buyer out of me. Thanks for the extra effort!
            by
            • DIY
            • Recommended
            Mr.
            I like this store because is organized, clean and the associates are helpful
            by
              • Recommended
              Shopping Experience
              The store was clean and products were easily accessible. The customer service was great!!!
              by
                • Recommended
                Customer review
                Some of the associate especially in the garden department need to be well trian and polite
                by
                • DIY
                • Recommended
                This customer chose to rate the product and not provide text.
                by
                  • Recommended
                  This customer chose to rate the product and not provide text.
                  by
                    • Recommended
                    This customer chose to rate the product and not provide text.
                    by
                      • Recommended
                      Showing 1-30 of 328 reviews

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