#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(440)716-4800

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

26241 Brookpark Rd Great Northern Shopping

North Olmsted, OH 44070

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Customer Store Reviews

  • 4.5 out of 387 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (387)
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Showing 1-30 of 387 reviews
Disappointing
Ridiculous to wait 5 minutes behind someone buying half a lumber yard, and then further several minutes for a cashier to look up a $1.98 pvc kitchen pipe, to no avail. Gave up on purchase...I miss you, Sears Hardware!
by
  • DIY
1 found this review helpful
store expieriance
PRO DESK ASSociate Yashira as allways very helpful and cheerful
by
  • Pro
  • Recommended
Expert help that was needed
Associate Tony in the plumbing department made my shopping for parts to replace vandalized plumbing in my rental unit painless and fast. He caused me to forget about how upset I was for having to replace vandalized plumbing and caused me to focus on repairing my rental. He is definitely an asset to the Home Depot.
by
    • Recommended
    GOOD
    Associate was knowledgeable, helpful, positive, and was aware of a rebate I could get.
    by
    • DIY
    • Recommended
    Not the best .
    The associate did not know how to find the item I was looking for so he sent me to one of the vendors that were stocking the shelves. I'm glad the vendor knew what I wanted or I would not have gotten it ...
    by
    • DIY
    Great experience
    The service was excellent and there was a great selection of washers and dryers
    by
    • DIY
    • Recommended
    Great Store
    Very easy to find what you are looking for. Associates are very helpful.
    by
    • DIY
    • Recommended
    Positive store experience!
    The store was easy to navigate and the customer service was outstanding! The sales associate in flooring was very knowledgeable about the difference in hardwood flooring and explained the pros and cons of the various types of hardwood flooring to meet my needs. I had no intention of purchasing the flooring when I walked into the store that evening, but left feeling very satisfied with my purchase! I would highly recommend this location!
    by
    • Pro
    • Recommended
    Great Store!
    I've been shopping at this store for over 25 years. The associates are always cheerful and eager to help if needed.
    by
    • Pro
    • Recommended
    good as always
    i didn't need a store associate but I'm forced to give a rating. I knew just what I wanted and just where it was
    by
    • DIY
    • Recommended
    Awesome service
    Received help with paying my bill from the service desk. Was shocked to find I had 3 credit cards with the store, and, was unable to make a payment on my bill. I only knew of one card. The store associate made some phone calls, got things squared away so I could pay my bill, and, solved the issue of the 3 credit cards, which is now down to one. Thanks for all the help.
    by
    • DIY
    • Recommended
    Very good experience at check out Shawna was very helpful
    Very well stocked store easy to find products and at check out service was quick and easy. Associate at check out was very helpful, to be sure I was getting the right value for my purchase.
    by
    • DIY
    • Recommended
    Great store
    Very nice employees. Easy to find products I was shopping for
    by
    • Pro
    • Recommended
    Great Store Expeience After Finding an Associate Who Could Help
    The first associate I spoke to was clueless and did not help me whatsoever. Always change to another associate if you realize you are being misled. The second associate I spoke to was not only knowledgeable but she was pleasant.
    by
      • Recommended
      Store associate Yashira is and allways helppul
      store associate Yashira allways very helpful, cheerful and beautiful smile to match the rest of her
      by
      • Pro
      • Recommended
      Quality Store
      I have been shopping at this store a number of years now and it is always well-maintained, stocked, and a pleasant place to shop. The only issue I have had over the years is with some of the product lines they carry; however, they have options of higher quality that are more than up to the task. In particular, avoid the BEHR paints and stains. This is a good store.
      by
      • DIY
      • Recommended
      Great store
      Very helpful and knowledgeable associates. Of all the Home Depot stores in my area, this store seems to keep better stock levels. Items are usually in stock here, when other stores are out of stock.
      by
      • DIY
      • Recommended
      helpful lady shawna at checkout
      store was clean nice and helpful ladys at check out,
      by
      • DIY
      • Recommended
      Great customer service
      The associates at this store are ALWAYS so helpful and friendly! I have never had the same person help me but yet, I have never had a bad experience with an associate!
      by
        • Recommended
        Got the correct part
        I was in the plumbing and found what I needed . A store associate confirmed that I had the correct part and was very nice.
        by
        • DIY
        • Recommended
        friendly associates
        They were very friendly and helpful. I would recommend this store
        by
        • DIY
        • Recommended
        Easy to find stuff
        I was in and out super quick! Self checkout was awesome, no line...staff was friendly.
        by
        • Pro
        • Recommended
        great
        Awesome place helpful employees from the garden center to the paint counter
        by
        • Pro
        • Recommended
        Lawn and garden
        It was the first time I was ever at this store. I just happened upon it, since I live on the other side of town. Everyone was so helpful and didn't wait for me to ask for help. They came up to me and asked it they could help. That never happens anymore! Each person that I came in contact with was a pleasure to work with. I wish this Home Depot was closer to my house. I would go to the Home Depot more often if it was!!
        by
          • Recommended
          Best around
          The best stock of items at a home depot that I have seen. Store is clean and organized.
          by
          • DIY
          • Recommended
          Outstanding cashier
          Barbara the cashier is an outstanding cashier and should be rewarded employee of the month due to her professionalism, politeness and attention to detail.
          by
          • DIY
          • Recommended
          Very helpful store experience!
          Went early to avoid the crowds & an associated found me right away. He was so helpful I will look for him next time I'm in the store. He stayed with me, explaining the lighting I was looking at & helped me pick out exactly what I was looking for. It made my trip so much more pleasant. I was dreading having to pick out electrical lighting on my own.
          by
            • Recommended
            great store experience
            Store is well merchandised and the associates are friendly, knowledgeable, and courteous. It is a pleasure shopping there.
            by
              • Recommended
              Sales associate I worked with was very helpful & knowledgeable.
              The sales associate I worked with was very patient, helpful & knowledgeable.
              by
                • Recommended
                Overall experience was posotive.
                In store experience was awesome. When I was called the next day stating my purchase would be back ordered another week was unpleasant
                by
                • DIY
                • Recommended
                Showing 1-30 of 387 reviews

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