#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(410)629-2164

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11408 Ocean Gateway

Berlin, MD 21811

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 358 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (358)
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Showing 1-30 of 358 reviews
40 bags of mulch
Was in three times today to buy mulch. First time no problems. Second time the bags wouldn’t scan. It took quite a while for someone to come to help the cashier. Third time-all good and Joe helped load my car with a smile. Thx Joe!!
by
    • Recommended
    Great team to ensure you’re taking care of
    Remodeling several homes and the team always comes through
    by
      Kitchen Renovation and Remodeling
      We remodeled our kitchen through Stacey. She gave us a fantastic design and was an absolute pleasure to work with. Stacey was next to us through start to finish. Anytime we needed her assistance, she was there for us. She is professional, detailed, informative, extremely talented and knowledgeable.
      by
        • Recommended
        Excellent associates
        I rented a flatbed truck from Maurice from customer service and he made the process flawless. He is personable and accommodating. He welcomed and answered all my questions without hesitation. He is courteous and a true professional. Don from the garden center loaded 45 bags of mulch in the truck and helped me with loading potting soil and fertilizer on the truck as well. He is very respectful and competent. Both these gentlemen are exceptional and the reason I keep coming back to this particular store. This store has everything one needs.
        by
          • Recommended
          Got what I needed!
          I wanted a particular magnet for a door closure, they only had one so I had to purchase the one I already had since it broke, a little disappointing but it got the job done. The workers were very nice and polite and looked for my item on their cell phones so they could tell me where it was exactly. Good work!
          by
            • Recommended
            Employees
            See my comments on employee!
            by
              • Recommended
              Store
              They have always had whatever I need .employees will assist you whenever asked.what they don't have in stock they will offer to order it for you
              by
                • Recommended
                Excellent plant selection
                Home Depot has an excellent selection of healthy plants at a very good price.
                by
                  • Recommended
                  Great experience at this location!
                  My husband and I stopped in to purchase two pieces of lumber for a unique small project. We received excellent customer service from two different staff members as well as guidance on the proper type of wood from a large selection that best suited the project. Highly recommend this store!
                  by
                    • Recommended
                    Great employees
                    Want to give a shout out to Ian and Maria for their help with a grill purchase. Both went above and beyond to help me during purchase (Ian) and at store when there was miscommunication about when it would be assembled. Maria helped in store and took it upon herself to have the grill assembled for us to pick up while we were down for the weekend!
                    by
                      • Recommended
                      The associates at this store are fantastic.
                      In every area of the store we have been offered assistance from employees knowledgeable enough to find answers to every question. The cashiers are friendly and help wonderfully at self check out, the young men helping to load don't need to be asked, and the customer service associates are exceptional.
                      by
                        • Recommended
                        Circus
                        NO one knows anything -lazy team members
                        by
                          Teriffic customer service
                          The paint desk associate asked if we needed assistance without any prompting from us. The self check out assiciate asked if we found everything, and thanked us for shopping at Home depot. Before we left, we were looking at the secuitiy cameras and Google nest thermostats by the check out area. And the same associate asked if we would like to have the self unlock the self to look at them. When any retail associate reaches out without any promting, it makes your shopping experience more enjoyable.
                          by
                            • Recommended
                            Great Prices and Salespeople
                            Had the attention of a salesperson for at least an hour as we reviewed various appliances. Ended up selecting three new pieces and they were delivered in 4 days and the service personnel on all parts of this transaction were great. Happy to have this store in our neighborhood.
                            by
                              Great store! Super helpful employees!
                              I love this store. The employees are so helpful, and the store is nice and organized.
                              by
                                • Recommended
                                I want to replace my local Home Depot stores with this one!
                                My trip occurred on 2/15/2025, a rainy weekend in OC. I drove past a few local hardware stores to go to Home Depot. This is the off season for Ocean City and that could be one reason why I enjoyed this trip. The store was clean, quiet, well staffed, and well stocked. I look forward to my next trip to this store.
                                by
                                  • Recommended
                                  Home depot are racista
                                  No more racista Home depot are racista hate Hispanic people
                                  by
                                    Customer service
                                    I always have a good experience when I go into the store. Great customer service! Joanne was very friendly at Custer service!
                                    by
                                      • Recommended
                                      Great Service
                                      The Ocean City store is one of my favorites. The attitude and help is always great!
                                      by
                                        • Recommended
                                        Great staff!
                                        As a contractor I am in supply houses frequently and this Home Depot is one of the best stocked and by far has the most helpful and friendly staff from OC to Carrol county.
                                        by
                                          • Recommended
                                          Great store!
                                          The employees in this store are always friendly and helpful every time I come in this store to shop or pick up an order!
                                          by
                                            • Recommended
                                            Ricky in appliances and flooring ROCKS
                                            Can you clone this guy? He gets customer service and stopped what he was doing to help me. He could have said too busy with his project. But nope! Stop and helped me get ordered and got me better discount. Plus explained delivery process etc.
                                            by
                                              • Recommended
                                              Great Customer Service
                                              I shop at this Home Depot several times a month. There is always someone there who is willing to help me find what I need.
                                              by
                                                • Recommended
                                                Great store
                                                Very friendly people work there
                                                by
                                                  • Recommended
                                                  Excellent employee
                                                  JaLynn is an excellent employee who is well knowledgeable of her products and very helpful. She is a great example of your brand.
                                                  by
                                                    • Recommended
                                                    Toilet purchase
                                                    I bought a toilet and I had a plumber install it the water tank had Crack in it which caused a leak. I had to go back the store Saturday and get a new tank and had to have the plumber come back which cost me another 270.00 dollars.
                                                    by
                                                      Lumber
                                                      Pete in the doors & windows helped me order doors and then walked me to.lumber to help me find what I wanted and cut the lumber for me, all with a smile!!
                                                      by
                                                        • Recommended
                                                        Great Customer Service
                                                        I had a few problems with the delivery and set up of my washer and dryer but with your manager Donna’s help the experience was a lot less stressful. She is a great asset and you need more employees like her.
                                                        by
                                                          • Recommended
                                                          Great service.
                                                          I went in to buy a new toilet & it was delivered within a few hours. They saved the day.
                                                          by
                                                            • Recommended
                                                            My blinds are incorrect and Home Drpot has refused to correct the problem
                                                            I bough blinds and the ones installed are incorrect hit the cranks and I contacted Home Depot and Home Depot has refused to correct the problem. I was referred to their installer Blinds.com and they refused to correct the problem.
                                                            by
                                                              Showing 1-30 of 358 reviews

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