#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(814)678-8662

Tool & Truck Rental

(814)678-8668

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6874 Us 322

Franklin, PA 16323

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.3 out of 375 reviews
84%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (375)
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Showing 1-30 of 375 reviews
card account
web page is so simple it doesn't give you any way to close the account or to set alarms
by
    Shed supplies
    We are building a shed and eveyone we talked to was very helpful and friendly.
    by
      My go-to place!
      Every time I need something, I just go to Home Depot because I know they'll have what I need.
      by
        • Recommended
        Very Helpful Employees and Manager
        Both associates, Jaeden and Clint as well as a manager Barry were extremely polite and very helpful!!
        by
          • Recommended
          SHOP at Oil City HOME DEPOT in Seneca, PA
          You’ll be glad you did!!!
          by
            • Recommended
            Poor Customer Service
            Don't bother to call ahead for your large pick up - they will wait until you are there to pull what you need from the shelf! This way you get to stand around for an hour waiting! IS THERE EVEN CUSTOMER SERVICE ANYMORE?????
            by
              Great service desk experience
              The associates at the service desk went beyond to make a bad situation right.
              by
                • Recommended
                Friendly atmosphere
                It seems as though whenever my wife and I go to the Home Depot we see someone we know and end up swapping stories about our projects and why we are there. It's just a friendly place to shop and get advice.
                by
                  • Recommended
                  Great Employees
                  Joe in the Pro Center was excellent in helping us. Very experienced at his job.
                  by
                    • Recommended
                    Great Return Experience
                    Had a return of two items. The service desk person (Kylee) was great. Cannot imagine how it could have gone more smoothly.
                    by
                      lots of good help
                      Good place to shop . , many good employee .
                      by
                        • Recommended
                        Great store
                        Wonderful to have this store in this area
                        by
                          • Recommended
                          Horrible service
                          Staff accused my daughter and myself of stealing when we were looking at stuff while my wife bought our daughter a Christmas gift and also followed out the door
                          by
                            veteran discount
                            nice area rugs for family room
                            by
                              Frustrated customer
                              Very disappointed in the customer service, the cashiers were rude, took phone calls during our checkout and made us wait. Even the manager was rude in his explanation of why we could not get the military discount. It took 25 min to check out. If there was another tub supplier in the area, we would have walked out!!
                              by
                                GREAT STORE
                                HOME DEPOT HAS JUST ABOUT EVERY THING NEEDED FOR HOME IMPROVEMENTS. I LIKE TO BUY LOCAL KEEP OUT HOME DEPOT HERE.
                                by
                                  • Recommended
                                  Exemplary employees
                                  They way Jaedan , Andy from plumbing and Jim B went out of there way to help me with my problem. Is a prime example of a great employee that makes the company great. Extremely helpful and friendly employees. You need more like these 3.
                                  by
                                    • Recommended
                                    WENT TO HD TO PURCHASE A REFRIGERATOR. THE EMPLOYEE WHO HELPED US WAS FANTASTIC! HONEST, TRUTHFU...
                                    WENT TO HD TO PURCHASE A REFRIGERATOR. THE EMPLOYEE WHO HELPED US WAS FANTASTIC! HONEST, TRUTHFUL, FRIENDLY AND VERY RESPECTFUL!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    1 found this review helpful
                                    Paint counter man was rude and not helpful at all
                                    Paint counter man was rude and not helpful at all
                                    by
                                    • Verified Purchase
                                    can't find an employee to help you.
                                    can't find an employee to help you.
                                    by
                                    • Verified Purchase
                                    1 found this review helpful
                                    Very lazy customer service employees will tell you where their products are they will not take yo...
                                    Very lazy customer service employees will tell you where their products are they will not take you and show you somebody needs to have a talk with these employees we are customers coming in trying to spend money they make it very difficult for you to spend money they almost asked you to go to another store of those is around the corner I've been trying to deal with this home Depot I'm going to give him another chance to see what's going on I have an appointment today for countertops and ceramic tile floor we'll see how that goes
                                    by
                                    • Verified Purchase
                                    1 found this review helpful
                                    Very rude and did respectful of others
                                    Very rude and did respectful of others
                                    by
                                    • Verified Purchase
                                    1 found this review helpful
                                    Was made to wait for over 15 minutes just to be told that they wouldn't pull out a damaged 4x8 sh...
                                    Was made to wait for over 15 minutes just to be told that they wouldn't pull out a damaged 4x8 sheet of paneling or let me pull it out. THIS LOCATION GETS WORSE EVEN TIME I GO THERE.
                                    by
                                    • Verified Purchase
                                    Store was clean and the employees were friendly. We were greeted and helped right away. We knew ...
                                    Store was clean and the employees were friendly. We were greeted and helped right away. We knew what we wanted when we went in so asked our questions, got answers and placed the order. Joseph was very helpful.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Stanley is very helpful employee. Great guy to help with your project and very Knowledgeable.
                                    Stanley is very helpful employee. Great guy to help with your project and very Knowledgeable.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Poor customer service and refused to please the customer
                                    Poor customer service and refused to please the customer
                                    by
                                    • Verified Purchase
                                    1 found this review helpful
                                    I would not try buying an appliance from this store (or Home Depot in general). The entire proces...
                                    I would not try buying an appliance from this store (or Home Depot in general). The entire process was screwed up with no attempt to make us any happier about it.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    1 found this review helpful
                                    Always have what I am looking for . Ease of returning items. Good quality of products.
                                    Always have what I am looking for . Ease of returning items. Good quality of products.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    I have never shopped for inside plants at Home Depot before. Was pleasantly surprised at the vari...
                                    I have never shopped for inside plants at Home Depot before. Was pleasantly surprised at the variety & condition of the plants. Very nice.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    The employees at this store are always helpful. If they don't have what I need they go to great l...
                                    The employees at this store are always helpful. If they don't have what I need they go to great lengths to find it or something that will work. So nice.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Showing 1-30 of 375 reviews

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