#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(607)433-4502

Rental Center

(607)433-4508

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

659 State Hwy 28

Oneonta, NY 13820

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 289 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (289)
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Showing 1-30 of 289 reviews
clean well stocked store and helpful associates
clean well stocked store and helpful associates
by
  • Verified Purchase
  • Recommended
If you need answers to your home improvement questions just look for DAVID COX and he will be abl...
If you need answers to your home improvement questions just look for DAVID COX and he will be able to help you out.
by
  • Verified Purchase
  • Recommended
We have both large chain lumber stores in town and I believe HD personal take their jobs very ser...
We have both large chain lumber stores in town and I believe HD personal take their jobs very seriously and are always willing to help.
by
  • Verified Purchase
I TRULY LOVE THE HELP EVERYONE GIVES YOU IN THIS STORE..KEEP UP THE GOOD WORK.
I TRULY LOVE THE HELP EVERYONE GIVES YOU IN THIS STORE..KEEP UP THE GOOD WORK.
by
  • Verified Purchase
  • Recommended
I really enjoy shopping at this store in Oneonta. Very helpful and friendly associates. Thanks!!
I really enjoy shopping at this store in Oneonta. Very helpful and friendly associates. Thanks!!
by
  • Verified Purchase
  • Recommended
nancy at returns was very helpful and made my return very easy thank you she was very nice
nancy at returns was very helpful and made my return very easy thank you she was very nice
by
  • Verified Purchase
  • Recommended
The employees at this store are the kindest, most well informed and friendly employees I have met...
The employees at this store are the kindest, most well informed and friendly employees I have met at any Home Depot store throughout the country, The one thing I would like to see at your stores are more friendly employees who are happy to help as these employees do.
by
  • Verified Purchase
  • Recommended
What ever home repair or purchase you need the associates are there to help you.
What ever home repair or purchase you need the associates are there to help you.
by
  • Verified Purchase
  • Recommended
store seems to have too many inside kiosk with aggressive salesmen selling such this as in this c...
store seems to have too many inside kiosk with aggressive salesmen selling such this as in this case solar panels.. he was very rude and I did not appreciate his attitude towards me when I said I was not interested and couldn't afford the high price anyway. he was relentless in his pursuit of getting a sale.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Exceptional and professional customer service
I bought my kitchen cabinets, countertops and appliances through the Oneonta Home Depot. They were amazing from the start to finish. We had some issues along the way that were dealt with immediately. The employees at Home Depot dealt with the companies/manufacturers directly. They set up convenient delivery times to exchange items. They made the experience stress free. I would like to thank personally Jim M., Jamie F., Jenn/COS, and Adam C. They are an amazing team that work well together. I will continue to shop at this Home Depot and recommend their kitchen specialist to anyone considering remodeling their kitchen.
by
  • Verified Purchase
  • Pro
  • Recommended
Friendly Staff
A pleasant experience overall, and friendly and helpful staff, even though they don't always have all the answers to my questions without asking a few more associates.
by
  • Verified Purchase
  • Recommended
If they have it they will find it
Staff is knowledgable and willing to help. They will walk with you to show you where a product is.
by
  • Verified Purchase
  • DIY
  • Recommended
Great Experience
We purchased a refrigerator and had trouble with the delivery (it was outsourced). We offered to take the floor model if Home Depot would deliver it and remove the old one. They were there bright and early the next day. We are completely satisfied. Sales staff and other store personnel were wonderful.
by
  • Verified Purchase
  • DIY
  • Recommended
Great service from Staff!
Home Depot staff are educated about the whole store, not just their area of expertise. Ask staff at their competitor's and there's a blank look and the customer goes along searching together for another employee in hopes of an answer. It's a timesaver and inspires trust. I won't ever got to the competitor first or at all!
by
  • Verified Purchase
  • Recommended
thank you
thank you all for your help with the too department we were happy with the help you all gave us thank you again
by
  • Verified Purchase
  • DIY
  • Recommended
Friendly and knowledgable staff
Was looking to buy a Ryobi Impact Driver and only one on shelf was display. A associate came by and said they just got a large shipment of tools in and would go in the warehouse and see if any came in. Which they did and brought mine out and extras to restock shelf.
by
  • Verified Purchase
  • DIY
  • Recommended
My 2nd Home!
Everyone is very friendly, and happy to help with directions and advice.
by
  • Verified Purchase
  • DIY
  • Recommended
Door
I don't live in this area, was visiting family. The employees here are very courteous and nice.
by
  • Verified Purchase
  • Pro
  • Recommended
Great experience
The store was clean well stocked and customer service was great
by
  • Verified Purchase
  • DIY
Improved customer service.
We were shopping for a small wheelbarrow, which we saw outside the store. An associate went to get us one from the gardening area, didn't realize there were some outside at the other end of the store. The one he brought to us was very dirty and had a few scratches, he gave us a nice discount because it was very dirty and didn't look brand-new. We consider this excellent customer service, which is very important to us as we get older.
by
  • Verified Purchase
  • Recommended
Always a good shopping experience
Everything is easy to find, and plenty of it. The carts work well, no broken wheels. Checkout is easy and fast.
by
  • Verified Purchase
  • DIY
  • Recommended
create a happiness.
keep up the good work! yada,yada, too many words spoil the komentits/tors.
by
  • Verified Purchase
  • Recommended
Great experience
Friendly customer service, I recommend this store!
by
  • Verified Purchase
  • Recommended
ONEONTA # 1 STORE
great customer service, everyone was helpful and friendly!
by
  • Verified Purchase
  • Pro
  • Recommended
Great Customer Service
Home Depot has a great selection and great customer service.
by
  • Verified Purchase
  • DIY
  • Recommended
Quick In/Out
Went in just minutes prior to closing in need of an o-ring for a faucet that was leaking. I asked for help,was directed to the right aisle, and thank goodness there was one of the right size o-ring left on the hook. Checked out at the courtesy desk.
by
  • Verified Purchase
  • Recommended
MY FAVORITE HOME CENTER
MY GO TO STORE FOR ALL MY HOUSE NEEDS. TOP NOTCH SHOPPING
by
  • Verified Purchase
  • Pro
  • Recommended
The usual great experience !
As usual I found the products I was looking for, at a very competitive price! In and out. Just the way I like to shop!!
by
  • DIY
  • Recommended
best Home Depot ever!
This store is in a great location, is very clean and the associates are amazing!
by
    • Recommended
    AWESOME
    I HAD TO PURCHASE SOME ITEMS FOR MY HOME, AMY AND ADAM WERE THE "GO TO" PEOPLE. THEY WENT OUT OF THERE WAY TO MAKE SURE EVERYTHING WAS IN ORDER AND I WAS GETTING THE MOST FOR MY MONEY. I WILL CONTINUE TO USE THIS STORE AS MY PRIMARY GO TO PLACE FOR ALL MY HOME NEEDS.
    by
    • Pro
    • Recommended
    Showing 1-30 of 289 reviews

    Nearby Stores

    Find Another Store

    545 French Road

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    45.87 mi

    Rental Center

    Pro Service Desk

    (315)798-4480

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm