#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

Rental Center

(561)946-6916

Store Hours

Mon-Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5210 Donald Ross Rd

Palm Beach Gardens, FL 33418

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 85 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (85)
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Showing 1-30 of 85 reviews
Amazing customer service
Deena, Piper and Jackie went above and beyond for me! They were extremely friendly and helpful! I will definitely be coming back!
by
    • Recommended
    Our New Home Depot
    I love our New Home Depot in Palm Beach Gardens, Florida.
    by
      • Recommended
      Great service!
      Delivery was perfectly on time and the guys did a quick and efficient job installing our new appliances.
      by
        • Recommended
        Alton Home Depot
        Clean, well-organized store with a good friedly staff.
        by
          • Recommended
          Excellent shopping experience
          We are happy to have this store near us. It is clean, well-stocked, and the employees are friendly, helpful and knowledgeable. Easy and safe parking. .
          by
            • Recommended
            Wonderful helpful employees
            This customer chose to rate the product and not provide text.
            by
              • Recommended
              Friendly help.
              I liked how Home Depot helpers came around for my son and I as we needed a lot of help! One guy helped us out in an area that he was comfortable with. And he was also able to help us out in an area that he was not so comfortable with.
              by
                • Recommended
                Home Depot 23rd street in Manhattan
                I have never worked with a more dishonest and incompetent group of people
                by
                  Excellent Customer service
                  This is one of the best organized and Home Depot location in my opinion. The employees are very friendly and willing to assist anyone. Shout out to Ed for assistance in the Shower doors dept. even though it was not his assigned area. Also exceptional service from L. Ventura and Ms. Robin. The store manager, Norm is the best. All these individuals at the Home Depot in Palm Beach Gardens were instrumental in assisting me with my bathroom remodeling project. Thank you sincerely.
                  by
                    • Recommended
                    Rob Mac
                    I enjoy going to that home depot because everything is easy to find and the customer service second to none!!!!
                    by
                      • Recommended
                      Super customer service!
                      I searched my local HD for a patio heater that was a Special Purchase (at a great price!). However, they didn’t have it there, nor was it at any other HD in my area. But, it was at one 16 miles away. When I called the store to make sure it was there the associate said the inventory showed just one left in stock but he wanted to put his hands on it to make sure. After holding for about 5 minutes or so he got back on and told me he had the item and it will be waiting for me at the Pro desk/checkout! I wish I knew his name to acknowledge him personally. He is the embodiment of exceptional customer service!
                      by
                        Exceptional Customer Service
                        Applicance Specialist Paula provided exceptional customer service to resolve an appliance return/exchange. She resolved what was a frustrating and time consuming customer experience, and created a customer for life at the Palm Beach Gardens store. I will certainly recommend Paula and this store to friends.
                        by
                          • Recommended
                          Easy to shop
                          Clean store, helpful associates
                          by
                            • Recommended
                            Great Managers
                            We had a special request and this store took it to the next level for us !
                            by
                              • Recommended
                              good service
                              I have been using the garden hose for years
                              by
                                • Recommended
                                real nice-like!!
                                I done went here and they done got all that I done needed, and it was real shiny-like there!
                                by
                                  • Recommended
                                  Exceptional customer service!
                                  I needed shelves cut for closets of new condo unit I had just purchased. This Home Depot said they could accommodate me.
                                  by
                                    • Recommended
                                    Worth the trip ever time.
                                    Worth it to shop here
                                    by
                                      • Recommended
                                      EXCELLENT ASSOCIATE AT THE HOME DEPOT, PLAM BEACH GARDENS, FLORIDA
                                      YES- THE CUSTOMER SERVICE AGENT, A YOUNG LADY NAME TAYLOR AT THE PALM BEACH GARDENS STORE ON DONALD ROSS BLVD IN PALM BEACH GARDENS, FLORIDA. TAYLOR IS AN EXCELLENT REPRESENTATIVE FOR THE HOME DEPOT. A FEW OF TAYLOR'S ATTRIBUTES ARE, INTELLIGENCE, COURTESY, EFFICIENCY, KNOWLEDGE AND A REALLY NICE YOUNG LADY. THE HOME DEPOT COULD USE MORE ASSOCIATES LIKE TAYLOR- AWESOME EMPLOYEE. THANK YOU --GREAT JOB AS ALWAYS, TAYLOR
                                      by
                                        Lockly Secure Pro Smart Lock
                                        My husband and I really like and recommend this door lock. He likes the “Smart” technology it has. It can be programmed with phone and has finger identification. I love that it has a key too as I’m old school. It also has a number code that can be used.
                                        by
                                          • Recommended
                                          Location and friendly staff
                                          I visit this location at Alton often, and each time I am welcomed with such friendly staff! Taylor at the register provides excellent customer service.
                                          by
                                            • Recommended
                                            Excellent customer service by Tammy
                                            Tammy goes above & beyond in customer service!
                                            by
                                              • Recommended
                                              Great employees!
                                              Extremely helpful employees, Donna and Ventura!
                                              by
                                                • Recommended
                                                Nicest Home Depot we ever shopped in
                                                It’s has a friendly atmosphere
                                                by
                                                  • Recommended
                                                  FINALLY FOUND A HOME DEPOT STORE WHERE LIVE HUMAN BEINGS ARE HELPFUL AND A PLEASURE TO DEAL WITH
                                                  WE STOPPED IN TO HOME DEPOT ON 5210 DONALD ROSS ROAD..PALM BEACH GARDENS, FL AND WAS PLEASANTLY SURPRISED.. A CLEAN, ORGANIZED STORE WITH SEVERAL EMPLOYEES WILLING TO HELP US.. THEN FOUND A LIVE PERSON INSTEAD OF A MACHINE TO HELP US CHECKOUT.. IF YOU ARE FORTUNATE ENOUGH TO MEET US WITH MS. L. VENTURA, YOU ARE GOING TO LEAVE WITH A SMILE. 1. WE WOULD GIVE TIS STORE LOCATION AN A++ !
                                                  by
                                                    • Recommended
                                                    Do it yourself, customer!!!!
                                                    The staff is unhelpful and try to avoid anyone. Manager is a unpleasant, at best. I HATE that 3 employees stood there and watched me check out. If there are 3 people available, why aren't they checking me out. Do I now work at Home Depot???? Where is my paycheck? When will this self-checkout end??
                                                    by
                                                      AIsles often jammed with stored merchandise, employees are mostly indifferent.
                                                      A hardware store is a nicer place to shop for many items. Prices on some items like fasteners are sway too high. I do not like to go there, but do so at times because it is convenient for what I need immediately. Take care of people first. Profits will follow. retailing. HD is too big to care. Profit margins are large enough to cover lost sales. Warm fuzzies sell. Aggravastion does no.t
                                                      by
                                                        Helpful and professional
                                                        Got great advice from Valerie G in appliances and she was especially helpful with installation & servicing.
                                                        by
                                                          Mitche in customer service is so rude
                                                          We were treated so unprofessional and rude customer service by mitchie
                                                          by
                                                            Helpful personnel
                                                            I am so impressed with the customer service.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 85 reviews

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