#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(631)207-4190

Rental Center

(631)207-4193

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

10 Gateway Blvd

Patchogue, NY 11772

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 542 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (542)
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Showing 1-30 of 542 reviews
Terrible store and some employees
Store is a wreck. Difficult to find products. Some employees are lazy and nasty, specially online order clerks.
by
    Great Store
    I always buy supply from this store, All employees are nice, Dave, Sherri and Mike in Paint department. All are nice employes
    by
      Ryobi 18 Volt Tools
      I own many of these cordless tools. I have never been let down Many tools I have more than 1, since I work at different locations throughout the day .
      by
        • Recommended
        Always great service
        All the employees I have worked with either in Electrical, Truck rental or building supplies have been so helpful
        by
          • Recommended
          Get an answer to your problem!
          Most employees have a great deal of experience in the particular department that they work in. You can get lots of options when you encounter a problem that is new to you.
          by
            • Recommended
            Good customer service
            If you need anything cashier Mary is excellent she'll direct you to the right place.
            by
              • Recommended
              best store ever
              I love this store ! i shopped here for many years and will continue to do so! I always find what i am looking for!This one of the best stores ever!The cashiers and the staff are wonderful and very helpful !
              by
                • Recommended
                Great selection.. Super employees
                went looking for wreaths and grave blankets tonight.. took 3 tries but when we got to HD - Patchogue we hit the GOLD MINE! Plenty of items, well racked.. and Donna our cashier and Customer Service assistant was SUPER
                by
                  • Recommended
                  Good service
                  Employee sonny is amazing and helpful
                  by
                    • Recommended
                    Complete joke
                    Don’t ever let them put money right back to your debit card on a return. I was specifically told it would go right back and now I find out they can hold my money for 5-10 days. Doesn’t seem fair when they remove the money instantly on purchase. Always take cash option and deposit it back in if need be
                    by
                      You can find most of the things you want
                      Today I bought 3 materials to seal the wall of my future apartment.
                      by
                        • Recommended
                        The employees in this store are so knowledgeable and helpful. If they can’t help you they get som...
                        The employees in this store are so knowledgeable and helpful. If they can’t help you they get someone. Very clean and organized. I had a great experience in flooring and appliances.
                        by
                        • Verified Purchase
                        • Recommended
                        Extremely satisfied with the help we received in selecting a dishwasher and on other visits for ...
                        Extremely satisfied with the help we received in selecting a dishwasher and on other visits for various purchases in other departments. The personnel are always friendly extremely knowledgeable and helpful in finding what we need. The store has well stocked shelves and is clean.
                        by
                        • Verified Purchase
                        • Recommended
                        We had an excellent experience with Adam V. He was friendly, knowledgeable and went way beyond t...
                        We had an excellent experience with Adam V. He was friendly, knowledgeable and went way beyond the call of duty to help us find an item that was not on the shelf by taking down several pallets of stock to see if he could find what we needed. Thanks Adam!
                        by
                        • Verified Purchase
                        • Recommended
                        It's easy to find the product online. HOWEVER, you would miss the wellspring of information and a...
                        It's easy to find the product online. HOWEVER, you would miss the wellspring of information and answers that only a person like Tianna in appliances can give. We researched the product and could have gone online. Tianna answered all our "what if" questions and we could not have closed on a new large appliance without her expertise. Use this store. Loews does not seem to have the same ability to cater to the customer.
                        by
                        • Verified Purchase
                        • Recommended
                        Everyone is soo helpful
                        Everyone is soo helpful
                        by
                        • Verified Purchase
                        • Recommended
                        Chris from appliances was very helpful wish everone was as accomodating as she was .
                        Chris from appliances was very helpful wish everone was as accomodating as she was .
                        by
                        • Verified Purchase
                        • Recommended
                        Louise was extremely helpful and kind.
                        Louise was extremely helpful and kind.
                        by
                        • Verified Purchase
                        • Recommended
                        Another great experience. Great milwaukeee prices and the staff was very helpful. No wait no ...
                        Another great experience. Great milwaukeee prices and the staff was very helpful. No wait no downtime. An ideal shopping trip.
                        by
                        • Verified Purchase
                        • Recommended
                        Louise in appliance department is excellent!! She is a seasoned veteran and knows her job well a...
                        Louise in appliance department is excellent!! She is a seasoned veteran and knows her job well and how to help you get the most out of your shopping experience.
                        by
                        • Verified Purchase
                        • Recommended
                        I love this store and the employees and selections. Aside from the parking lot being a mess with...
                        I love this store and the employees and selections. Aside from the parking lot being a mess with hundreds of unavailable spaces due to the tractor trailers parking here overnight for days and taking many spots- this store is excellent.
                        by
                        • Verified Purchase
                        • Recommended
                        Always friendly and helpful associates. I count on HD to always have the product I need. Thanks!
                        Always friendly and helpful associates. I count on HD to always have the product I need. Thanks!
                        by
                        • Verified Purchase
                        • Recommended
                        In this store all of the employees are very helpful. If they dont know the answer to a question ...
                        In this store all of the employees are very helpful. If they dont know the answer to a question they will find someone who does. This store is also very clean.
                        by
                        • Verified Purchase
                        • Recommended
                        Had a great experience today! Had 2 great sales ladies assist me in my major appliance purchase....
                        Had a great experience today! Had 2 great sales ladies assist me in my major appliance purchase. Susan Cortese and Tianna L. gave me excellent treatment and I was very appreciative of that. Thank you ladies!!
                        by
                        • Verified Purchase
                        • Recommended
                        The store is usually always good to shop in. On 4-9 at 11:30 I asked Anthony an employee of Home ...
                        The store is usually always good to shop in. On 4-9 at 11:30 I asked Anthony an employee of Home Depot for help finding something and his response to me in a harsh tone was “ don’t bother me I’m busy” ! I asked “ too busy for a customer” ? Anthony responded “ don’t give me a hard time” I said ok I’ll talk to a manager, he proceeded to follow me around the store and I told him to leave me alone which he did after about 2 times of me asking. I spoke to Amanda an Asst store manager and she was concerned and said she will address it. I still can’t believe what he said. Beyond terrible.
                        by
                        • Verified Purchase
                        • Recommended
                        Low quantities of stock, very busy store and not great employees to help. It was a below average ...
                        Low quantities of stock, very busy store and not great employees to help. It was a below average experience. They need better customer service to address the needs and go above and beyond
                        by
                        • Verified Purchase
                        The appliance specialist, Tianna L, was very helpful, friendly and thorough.
                        The appliance specialist, Tianna L, was very helpful, friendly and thorough.
                        by
                        • Verified Purchase
                        • Recommended
                        Both Gerard and Mia were extremely helpful and patient.
                        Both Gerard and Mia were extremely helpful and patient.
                        by
                        • Verified Purchase
                        • Recommended
                        We dealt with Tiana L in appliances from the Patchogue store buying a washing machine. She was am...
                        We dealt with Tiana L in appliances from the Patchogue store buying a washing machine. She was amazing. Excellent knowledge of store inventory and product knowledge. She provided us with helpful information to make our decision. Made the process quick, easy and she was all around a great customer service representative for Home Depot. I usually do not write reviews, but her customer service was impeccable. Thank you Tiana!
                        by
                        • Verified Purchase
                        • Recommended
                        I found that all the different things that I was looking for was very organized in all the alses ...
                        I found that all the different things that I was looking for was very organized in all the alses which made my visit very fantastic.
                        by
                        • Verified Purchase
                        • Recommended
                        Showing 1-30 of 542 reviews

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