#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(928)468-5162

Rental Center

(928)468-5168

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2000 North Beeline Hwy

Payson, AZ 85541

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 530 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (530)
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Showing 1-30 of 530 reviews
BEST HELP EVER
YOUR PRO DESK IS TOPS ,YOR PRO LOADER IS TOPS, GREAT HELP.
by
  • Pro
  • Recommended
Employee in training
Although I have purchased many items at Home Depot, today I went into the store for one item only - a window shade. I found it with no problem but needed a clerk to cut it to size. A nice young man by the name of Jason was there to help. However he was very willing to admit this was only his third day in the department and was not familiar with the procedure. He found Leila to help him. I was very grateful that he did not just proceed with the cutting without knowing what he was doing. Thank you Jason.
by
  • DIY
  • Recommended
Amazing customer service!
While shopping for a wheelbarrow, the sales associate in the garden center was very prompt in providing us with answers to our questions. As always, it has been a great shopping experience!
by
    • Recommended
    Welcome to Payson, AZ
    I appreciate the attitude of employees; helpful, willing to spend the necessary time to respond to customer needs, relaxed & cheerful.
    by
      • Recommended
      My shopping experience with the Payson Home Depot store..
      Found everything I was shopping for quickly and enjoyed visiting with the store employees and just shopping for new items.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Always eager to help.
      Nice professional staff. Take all the time needed to make sure you get what you need.
      by
      • DIY
      • Recommended
      Love Home Depot Everyone very helpful
      Clean store. Very helpful employees, always find what I want
      by
      • DIY
      • Recommended
      Excellent Store Visit
      The help I received from the Associates in the Building Material Department (especially Jason W) was far more than was required of them. I couldn't get help in a couple of other department, but the Associates in the Building Material Department went with me to each of the other Departments until we found everything I needed. Truly a pleasant shopping day at my favorite store.
      by
      • DIY
      • Recommended
      personnel very helpful
      We always find helpful employees ready to show us where to find items. Checkout people are very friendly and helpful.
      by
      • DIY
      • Recommended
      Exactly what I needed close to the cabin.
      Beats having to pick up items in Phoenix and then hauling it 125 miles north. Pick up in Payson and take it the last 25 miles.
      by
      • DIY
      • Recommended
      Easy shopping experiance
      All the associates were friendly and willing to help of the ones I came in contact with.
      by
      • DIY
      • Recommended
      I am very much a regular. The regular employees know me including the manager.
      This store is very good and the people a very friendly and helpful. I like going there.
      by
      • Verified Purchase
      • Pro
      • Recommended
      We LOVE this Home Depot!!!!
      Everyone that works here is helpful and friendly!!!
      by
      • DIY
      • Recommended
      Rude Associate
      Associate named Pat was extremely rude and not at all helpful. She did not even want to take time to refer me to someone else for help.
      by
        • Recommended
        Great store experience
        The products we looked at were easy to find and ask questions about. We purchased a new refrigerator and dishwasher on this visit and were very pleased with the Associate. She was very knowledgeable and helpful in making our final decisions. Ordering the new appliances was quick and easy. We will definitely come back when we want to replace our other appliances.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Home Depot makes Home Building EASY
        I went to Home Depot to purchase appliances for my new home that is being built at Roosevelt Lake. I was able to purchase everything for a great price and within my budget! The sale allowed me to buy much nicer appliances than I was hoping for. I also expected to pay a hefty price for delivery as I do not live close to Payson. Delivery is FREE! Awesome! The salesperson was very helpful as well. Thanks Home Depot!
        by
          • Recommended
          BEST RENTAL
          YOUR TOOL RENTAL STARRING KEITH, MAKE RENTING A PLEASURE. SO HELPFUL & KNOWLEGBLE.
          by
          • Pro
          Great associae Ben
          associate Ben was a delight to work with I think he should be a department manager
          by
          • DIY
          • Recommended
          Excellent service in the Garden Dept.
          I had been calling several Home Depot stores in search of red concrete wall caps (for retaining walls) and finally found them at the Payson store (I live in Tucson). When I called, I spoke to Rich who found the item, stacked them onto a flat cart, put my name on them and put them close to the cash register since he was not going to be on duty when I arrived that day. He was very friendly and helpful and went above and beyond for me, especially since I was driving 3 1/2 hours to buy these items! Well done!
          by
          • DIY
          • Recommended
          As always, what I need right here in town
          I love having the option to go to Home Depot when I want better quality hardware than what is available at Wal-Mart. In our small town, it would be reasonable NOT to have a Home Depot, but we do and every time I walk in, I'm super grateful I don't have to drive 1 1/2 hours into Phoenix to get what I need!
          by
          • DIY
          • Recommended
          Visit to the garden section of Home Depot in Payson
          I visited the garden section of Home Depot today and was impressed with the staff assisting in this section. They were knowledgable and very friendly. It was a pleasure shopping today in Payson Home Depot!
          by
            • Recommended
            Appliance Shopping was easy with knowledgeable Staff
            We had done some online research prior to coming in to shop for Appliances. Our salesperson was knowledgeable, and helped us compare what we had in mind with what was available. She made the process easy and I would recommend shopping here.
            by
              • Recommended
              store
              People in store were very helpful and friendly. We get our customers needs fast.
              by
              • DIY
              • Recommended
              Good Experience
              The people in the appliance department were very helpful an friendly. It made my purchase much easier, and I felt good about the whole experience.
              by
              • Pro
              • Recommended
              If The Home Depot does not have it you do not need it!
              Found what I need right away! Story layout fits the needs of the area!
              by
                • Recommended
                Needed it Fast!
                I was in a hurry to get some ant killer. I knew where the product was from last year. I went right to the correct spot, saw what I wanted, grabbed it, and went to checkout. I had to wait for the customer in front of me, but I was in and out in about 3 minutes.
                by
                • DIY
                Help when you Need It
                Our old upright freezer of 21 years had just quit and we needed a replacement ASAP and your store Associate Ilene went out of her way to help get us a replacement freezer. We had just recently bought a new Refrigerator and earlier a New Cooking range. They were all great as was your help and especially the delivery men.
                by
                • DIY
                • Recommended
                Payson Store is Great
                The Payson store is wonderful. All the associates are friendly and knowledgeable. There are no long lines and workers are always available to help with loading.
                by
                • Pro
                • Recommended
                Great
                All was great everyone was knowledgable and helpful store was clean folks were friendly
                by
                • Pro
                • Recommended
                Clean, cool with friendly assistants. The store was easy to find the items. The check out person was helpful and quick to process my items.
                I use Home Depot all the time and will continue. Quick to find the items and and the isles were clean and east to walk into.
                by
                • Pro
                • Recommended
                Showing 1-30 of 530 reviews

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