#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(954)437-0507

Rental Center

(954)437-0513

Store Hours

Mon-Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11001 Pines Blvd

Pembroke Pines, FL 33026

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Customer Store Reviews

  • 4.5 out of 582 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (582)
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Showing 1-30 of 582 reviews
Great store experience!
The store was neat and clean and the flange that i needed was in stock. The associate that assisted me was very helpful.
by
  • DIY
  • Verified Purchase
  • Recommended
Great Store experience
Cashier was very helpfull and all employees were constantly asking if I needed help
by
  • Pro
  • Verified Purchase
  • Recommended
Great staff and customers!
This is a great store! The staff are friendly and helpful, even the other customers seem in a good mood. The workshop projects are organized and the leaders are capable and willing to instruct. The store management is approachable and invested in the success of the customer's experience. I give it a triple thumb's-up!
by
  • DIY
  • Verified Purchase
  • Recommended
Great experance with Appliance Specialist ANDY GARCIA
Appliance Specialist Andy Garcia was very knowledgeable and helpful
by
  • Verified Purchase
  • Recommended
Excelent
Special Thanks to Ms. Theresa MCNaughton, very special lady I try to pay at her cash register. Nice, neat, clean, happy, cordial. Thank you Ms Theresa
by
  • Pro
  • Verified Purchase
  • Recommended
Almost left since it's so hard to find an associate until I found a great sales person.
I could not find a sales associate on the floor in the appliance department on 5-15-2016. Luckily I flagged an associate to track someone down. Thank goodness Andy Garcia came to the rescue. Andy was very professional giving me the information on an Amana Freezer that I purchased. If Andy did not assist I would have walked out of this store. I come here often and hope the corporate office of Home Depot will have enough staff on the floors to satisfy their customers instead of getting frustrated.
by
  • Verified Purchase
  • Recommended
Great Store Experience!
Great store, wide, clean, clearly marked aisles. Found a Hard to Find Item!
by
  • DIY
  • Verified Purchase
  • Recommended
Great Customer Service
All their employees are eager to help. They are super friendly they have awesome customer service.
by
  • DIY
  • Verified Purchase
  • Recommended
Amazing Experience
Zymoon was extremely helpful and made our experience very entertaining. I am 8 months pregnant and she was very accommodating and always ensuring that we were comfortable while applying for financing and ordering items online. She was very involved with our son and tried to engage him as much as possible.She noticed how stressed we were while selecting items for our first home and made sure to keep a smile on our faces and a provided us a very positive experience.
by
  • DIY
  • Verified Purchase
in General I receive help but an employee left me at the key station
In general I receive help an employee left me at the key station he said he was going to go on brake he said he was going to send some one, I have to look for an associate to help me, this can improve
by
  • Pro
  • Verified Purchase
  • Recommended
Great Store!
Well stocked and friendly staff. Always been able to get what I need and my questions answered.
by
  • DIY
  • Verified Purchase
  • Recommended
Awesome customer service from Jeff Ambrose for appliance purchase. Best experience to date.
Store was easy to navigate. Went to research appliance and was given all the information that I needed to make an informed decision and purchase. Learned that all microwave mfg's EXCEPT Maytag & Whirlpool have standard widths and heights. Valuable information as my prior attempt to replace a Samsung with a Whirlpool was met with disappointment as the Whirlpool did not fit! Highly recommend seeking out Jeff Ambrose if in the market for an appliance!!
by
  • Verified Purchase
  • Recommended
good customer service
excellent service, very experience personal ,and good aditude
by
  • Verified Purchase
  • Recommended
Quick & Easy purchase
Salesperson was excellent! Purchased a washer and dryer with an excellent price and discounts.
by
  • Pro
  • Verified Purchase
  • Recommended
Great service
The store was clean and well stocked with the items I needed.I needed some wood cut, but had to wait for someone to be paged that can use the power saw. The employee was great and cut to measure with no problem.
by
  • Verified Purchase
  • Recommended
Friendly staff
Went to buy a tape measure and as I'm coming from a country that does not use imperial system for measure,I needed help with their staff. They were great and very helpful but I did not find any tape that does the reading in meters.... That's ok, I bought the one in ft and in.
by
  • Verified Purchase
  • Recommended
Our go-to for supplies!
We are here almost weekly-the store is always well stocked and more than once an employee has gone out of their way to help me find something.
by
  • DIY
  • Verified Purchase
  • Recommended
great employees great customer service
the service desk was very quick to help the store was very busy everyone was so helpful great team work
by
  • Verified Purchase
  • Recommended
The Pembroke Pines store provided excellent service!
The associate was very friendly and knowledgeable. I was directed to the Appliance section and was assisted on my way there by another associate who paged the person who worked in the Appliance section. The whole process of getting to the store, being directed to the Appliance section, talking to the associates and finally buying the product took less than 10 minutes
by
  • Pro
  • Verified Purchase
  • Recommended
Great store experiance!
The store is good and the place is clean and organized!
by
  • Pro
  • Verified Purchase
  • Recommended
Great Store
I love Home Depot because everything is easy to find and the employees are always available and happy to help you.
by
  • Verified Purchase
  • Recommended
Shopping experience.
Always get help at this store as compared to other stores including other nearby Home Depot Stores. this is the first positive review I have ever given on Home Depot Stores. Usually I am ignored at these type of stores so this was a very refreshing experience. I do all the home repairs etc. for my home, women should not be ignored at these type of stores, we are a new breed now days and many of us are on our own and take care of our own homes!
by
  • Verified Purchase
  • Recommended
Great store!
great people working in store, very helpful and friendly!
by
  • DIY
  • Verified Purchase
  • Recommended
great experience
very helpful employees who answered all of our questions.
by
  • DIY
  • Verified Purchase
  • Recommended
Great
We always find what we are looking for and the store associates are very kind and helpful and they know a lot about their department so they give good advices
by
    • Recommended
    great store
    In and out for some Tompbsons water seal and bulbs. found quick
    by
    • DIY
    • Recommended
    Great team of sales people, knowledgeable and helpfull.
    I came in to buy several things and was able to get this assistance I needed and answers for any questions I have, even if it was not the Associate department they would stop to help and call some one if they could not. Great team of people!!
    by
    • Pro
    • Recommended
    Home Depot
    Home Depot stores are easy to navigate and to find items while shopping. Most of the time, they carry everything I am looking for; and the prices are about the same or a little less than other home remodeling type stores.
    by
    • Pro
    • Recommended
    Store associate
    I recently bought a refrigerator in this store and a store associate was very courteous, professional and knowledgeable in recommending brands and models suited to my space measurement requirement. He took the time to explain things to me. Thanks Jeff, you were a big help! Love this store too.
    by
      • Recommended
      Awesome store experience
      the store had all the supplies i needed. The associates were helpful with directing me to the right place
      by
      • DIY
      • Recommended
      Showing 1-30 of 582 reviews

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