Reviews for Pioneer Hills #1523

We saw a ceiling fan we liked and my husband installed it in our bedroom without any problems. We love it!

My schedule date has been pushed out twice already and I specifically changed my in store purchase because of the schedule dates advertised.

Most products are in stock or quickly ordered

All the stores are always clean and the people working there are helpful and friendly. Greate stores, great team. Thank you

So many dogs in the store. One Almost knocked me down - a large dog that kept coming toward me. Another dog was growling at my 9 year old. It was an awful experience!

It a weather thing doing what I can get done to build a Green house. Mose of the employees was helpful other not so much a couple act Like I should know where things was others would point me to the location and one actually took me from one part of electrical to the next he didn’t know much about electrical but was very helpful and he will. Know more in a year than most

WHEN EVER I NEED A HARDWARE ITEM I ALWAYS GO TO HOME DEPOT

I witnessed a young man "walk-in, grab two yellow Tide Soap detergent gallon bottles and walk out. When I suggested to the Manager that she move the Tide Soap from such easy access from the door - she quoted "yeah, we could". Looks like Home Depot encourages the Meth habit as well as easy theft - so that they can pass the loss on to the consumer

Linda in Kitchen Design is fabulous - Great customer service, great attention to detail, great design ideas,

We would Highly Recommend working with Linda for kitchen, bath, bar and custom built-in designs! Her customer service, attention to detail, follow up, creative solutions and attitude made our Huge project simple. We would highly recommend her! When project is installed we will circle back with photos!

I bought this same color and carpet 23 yrs ago. It wore very well in our rental house. I adore that if you buy over $600.00 of carpet or linolium they will remove and take away the old carpet for no additional fee!!!! Will definately use home depot and their products again!

I like shopping @ Home Depot, I wanted to purchase the stands for my washing machine and Dryer but you only deliver them I need them to be put under each one. I will shop around I guess.

Jerusalem @ Pro Desk is the best

Walking in i definitely knew from the moment I asked for help they sent me in the proper direction of what I was looking for! I got the help I needed and had quick and easy check out. Everyone is so very helpful and the organization in the place too, definitely a great experience

Yesterday, I was at the Pioneer Hills Home Depot to purchase a microwave I saw online. I was greeted by customer service rep Dina. She was professional, personable, and efficient. Dina quickly loaded the microwave in my cart. I noted her name due to her sunny personality. An overall good experience. I like shopping at this store.

Good luck finding associates or for that matter assistant store managers that know good customer service. This is prevalent through out most sales associates to check out and apparently from management. 1out 10 associates are there to give good customer service.

The customer service team (Zach and Tino) really went above and beyond to help us with our project. They spent lots of time making sure we got the help we needed and understood everything about our complex order/shipping situation. Thanks guys!

Trying to find a fitting in plumbing had me walk the store to find help. The lack of customer service is sad to see in this company that I’ve lived for decades. This seems to be company wide as far as the Denver metro area. Cashiers standing around not even acknowledging your presence is sad. Where did the old Home Depot go?? The culture has gone downhill, it seems an imposition to those that you ask for help. Store that provide a high level of customer service get my business!

Best ever plumbing guy ! Simple explanation helped me find all the oatey shower drain parts with out even asking. He’s a rock star!

Their home delivery fulfillment system is broken and I have vendor options for future fulfillment.

Susan was very knowledgeable about appliances. I felt confident working with her and plan to work with her in the future.

I purchased a refrigerator in the appliance department with Dina who was very helpful and knowledgeable in making sure that my tight area for my new frig would fit by reviewing the schematics for each selection I was reviewing. She was awesome and pleasant to work with.

Home Depot had a fair return policy. I have a remodeling business. I am not always the one making the purchase. Sometimes I send one of my workers. No receipt no return. The new policy. Even if it’s brand new. I will be looking for a better place to spend my thousands.

Just a big shout out to the team at store 1523. I go out of my way to shop at this store. No bad experience to date

Dina in the appliance section was probably the nicest customer service we have encountered in the last six months!

Cashier Kassandre did not give military discount when I showed her my ID...she said I have to sign up

All self checkout. NO customer service at the point of sale. Get a grip, Home Depot, hire some checkers.

We came for a specific item. It was listed online as in stock but we saw the product area was empty so we were ready to leave with something else and make do, but David, a Home Depot employee stopped us to help. He answered all our questions, searched for the product we were searching for, found it, and helped us lift it. He was incredibly kind and helpful.

Staff is always friendly and knowledgeable. Products I need are always in stock with a variety to choose from.