#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(928)777-9712

Rental Center

(928)777-9718

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5500 E State Route 69

Prescott Valley, AZ 86314

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 663 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (663)
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Showing 1-30 of 663 reviews
I have always received knowledgeable assistance with friendly people in this location. Cashiers ...
I have always received knowledgeable assistance with friendly people in this location. Cashiers are always pleasant and I never have to wait in long lines. I enjoy going to this store more than any other.
by
  • Verified Purchase
  • Recommended
This store is amazing! The staff is always very friendly and helpful, the items are always in sto...
This store is amazing! The staff is always very friendly and helpful, the items are always in stock and the garden center (where I usually go) is always top notch. They take care of the plants there so you don't take home sickly, withered one and are ready to help you with a smile. I really do love this store, it's a different vibe here than at Lowe's which just feels off to me. I simply adore this location! Keep up the amazing work!
by
  • Verified Purchase
  • Recommended
Had a large order to fill today and dealt with tools and lumber. Didn't get the helpful tools gu...
Had a large order to fill today and dealt with tools and lumber. Didn't get the helpful tools guy name, but Nick in lumber was very helpful gathering my order. He also loaded my truck for me.
by
  • Verified Purchase
  • Recommended
Home Depot helps out Habitat for Humanity, a great program. A local Eagle Scout did a project in...
Home Depot helps out Habitat for Humanity, a great program. A local Eagle Scout did a project in a Prescott Valley park and was helped by Home Depot with needed building materials.- Thank You
by
  • Verified Purchase
  • Recommended
There is awlays someone to offere assistance. The store is clean and you can find what you are lo...
There is awlays someone to offere assistance. The store is clean and you can find what you are looking for easily. I enjoy going to this Home Depot.
by
  • Verified Purchase
  • Recommended
Would not shop anywhere else. People are always helpful and friendly, from the simplest things to...
Would not shop anywhere else. People are always helpful and friendly, from the simplest things to more complicated orders.
by
  • Verified Purchase
  • Recommended
Awesome employees
I went in to this store with no clue as to what type of fixture to get for my home and their employees were very knowledgeable and helped me in choosing the proper light fixture for my home. Nick was especially helpful and helped me lift the item and even loaded it for me.
by
    • Recommended
    Great people
    Phil & Sarah were extremely helpful! Applied the promised discount
    by
      • Recommended
      Big Improvement
      The availability of staff on Black Friday was great! A big change over the last few times I have been there!
      by
        • Recommended
        This was a VERY pleasant shopping experience even though it was a very crowded store and there wa...
        This was a VERY pleasant shopping experience even though it was a very crowded store and there was the 'Black Friday" promotions going on, all the store employees were readily available to help and assist me. I returned to the store because I had purchased a "HUSKY" tool chest in the morning and after thinking about the size and amount of storage I thought that the larger Milwaukee tool chest would better fit me current needs. I returned the first item with no hassle. I then went on to purchase the Milwaukee. A store employee, Mace was very helpful. Another employee. Mike did all he could to make the return and purchase very easy. Mace also got four other employees to place the item into my vehicle (and it was not an easy task) without making a scratch.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Great assistance by staff on the floor. Friendly and helpful...
        Great assistance by staff on the floor. Friendly and helpful...
        by
        • Verified Purchase
        • Recommended
        I am a female customer - they never make me feel stupid
        I am a female customer - they never make me feel stupid
        by
        • Verified Purchase
        • Recommended
        I have found that home depot employees are friendly and helpful, the store is clean and well stoc...
        I have found that home depot employees are friendly and helpful, the store is clean and well stocked. I have always been able to locate the products i need to buy.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Products were easy to find, staff was great and informative, and store cleaned and well organized.
        Products were easy to find, staff was great and informative, and store cleaned and well organized.
        by
        • Verified Purchase
        • Recommended
        Super Friendly and Helpful!
        I love going to my local Home Depot. I am always greeted by everyone there and if I look the least bit lost (which I usually am), I am always pointed in the right direction. Thanks for keeping customer service 1st!!!
        by
          • Recommended
          Store was clean.
          Store was clean.
          by
          • Verified Purchase
          • Recommended
          This Home Depot offers a very large and good selection of woods,tools, equipment and assorted me...
          This Home Depot offers a very large and good selection of woods,tools, equipment and assorted merchandise to get the job done. Assistance is always available in all departments. Always willing to assist us in our needs. Through the knowledgeable location of merchandise by the staff,items are easy to locate.
          by
          • Verified Purchase
          • Recommended
          Awesome place to shop
          I just had the best customer service at the Home Depot in PV. A gentleman by the name of Nick took me all the way from one end of the store to the other exactly to the product I described.
          by
            • Recommended
            I live closer to the P rescott store but I really prefer the Prescott Valley store.
            I live closer to the P rescott store but I really prefer the Prescott Valley store.
            by
            • Verified Purchase
            • Recommended
            GREAT STORE EXPERIENCE
            WE HAVE FOUND IN THE PAST THREE OR FOUR YEARS THAT THE HOME DEPOTE IN PRESCOTT VALLEY IS A GREAT HOME IMPROVMENT STORE TO SHOP IN. THE PEOPLE OR ALWAYS VERY FRIENDLY AND HELPFUL. THEY HAVE PLENTY OF KNOWLEDGE AND SOME ONE IS ALWAYS AROUND TO DO SO. WE SHOP THERE ONLY AND WE HAVE A LOWES AND ACE IN OUR AREA ALSO
            by
            • Verified Purchase
            • Recommended
            AWESOME JOB IN GARDEN DEPARTMENT
            GARDEN DEPARTMENT VERY HELPFUL AND FRIENDLY. THEY HELPED ME SOLVE MY SLOW GROWING TREE PROBLEM!!!
            by
            • Verified Purchase
            • DIY
            • Recommended
            All day everyday.
            I can expect to leave the store with the tools I need and the products I want.
            by
            • Verified Purchase
            • Recommended
            Easy returns
            Occasionally I purchase items I end up changing my mind about or don't need. Even if it's been awhile (I keep my receipts for months), they are friendly and fast at taking care of it and never act put out.
            by
            • Verified Purchase
            • DIY
            • Recommended
            Great experence
            clean and tidy store, well stocked. friendly, knowledgeable and professional employees.
            by
            • Verified Purchase
            • DIY
            • Recommended
            Always my first choice when shopping for hardware or garden items. Employees are very helpful and friendly.
            I always find what I need and employees are very helpful and knowledgeable.
            by
            • Verified Purchase
            • DIY
            • Recommended
            Watch out
            Was overcharged for quickcrete that was on sale. Pain getting a refund. Forklift driver dented my truck. For concret items go to Yavapai block or the Prescott store
            by
            • Verified Purchase
            • Pro
            Find the Gem!!
            Jerrolyn is your woman!! She helped us find everything we needed!!
            by
              • Recommended
              Always easy to find items
              the store is well organized and products are easy to locate - but if assistance is needed it is never difficult to locate an associate for help
              by
              • Verified Purchase
              • DIY
              Another bad experience at the Prescott Valley store
              Had to wait for checkout (don't like self checkout) and when the clerk in the garden center finally showed up she acted like I was bothering her.
              by
              • Verified Purchase
              • DIY
              1 found this review helpful
              Happy with the help we received from Jennifer in Home improvement and appliances.
              Jennifer was great to deal with and had all the answers to questions we asked. You have a good employee with her.
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 663 reviews

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