#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(502)962-3810

Rental Center

(502)962-3800

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8232 Preston Hwy

Louisville, KY 40219

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 303 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (303)
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Showing 1-30 of 303 reviews
Great store experience!!!
I was very happy with the help I received. Very nice cashier.
by
  • Pro
  • Recommended
A little below average. Usually have better experience.
I knew exactly where I needed to go, so I didn't need an associate's assistance. My only problem is that I was there to purchase a 16X25X4 furnace filter. There were 3 available and each one of them were damaged. I chose the least damaged of the 3. They were still useable, but still damaged. (bent, a little smashed).
by
    • Recommended
    Awesome store
    In facilities maintenance you cannot wait to order something online and it get there within a few days - typically you need the parts or tools yesterday lol. Home Depot is my GoTo for things I need for large and small jobs.
    by
      • Recommended
      This Home Depot is very good.
      The employees are very helpful, cashiers are friendly, and floor personnel know where to find things. I am very pleased and will continue to shop here.
      by
      • DIY
      • Recommended
      I love this store.
      The associates always are helpful and friendly whenever I am shopping here.
      by
        • Recommended
        Out of town purchase in Kentucky
        Being from out of town here on business, I was on a time limit. An associate soon approached me and assisted me in finding some items I needed. It was swift & efficient and I was on my way.
        by
          • Recommended
          Items that I needed were in stock!
          The items that I was shopping for were in stock and easy to find, the only issue that I have is there was not one cashier running a register. The only option for check out was the self check and the item that I was purchasing had been written on the bar code. I usually will not check out at the self check but I needed these items and had no other choice.
          by
          • DIY
          • Recommended
          Great shopping experience!!
          I had a wonderful Saturday morning shopping at Home Depot. Everything was easy to find and there was always someone close by to assist me. I will continue to shop at this location, and am looking forward to the next home project!
          by
            • Recommended
            Nice visit
            I usually go to a Home Depot closer to my home. But I went to this one while on my lunch break at work. Everyone was very helpful and nice.
            by
              • Recommended
              All very friendly and helpful people at this store.
              Since I come into this store a lot everybody there recognizes me, and my little dog that I bring with me. They always ask what can they do for me today and seem very happy to see me
              by
              • DIY
              • Recommended
              great
              the store looks clean and well organized. the associates are helpful.
              by
              • Pro
              • Recommended
              best shopping day
              service desk , manager, cashier & associate that help me load were above what I expected, definitely be back
              by
                • Recommended
                Staffing
                You need more help, very hard to find an associate, then when you do get service, wait time is long
                by
                  • Recommended
                  found everything I needed
                  The treated lumber aisle was full of stock to be put up so if you go for that you have too go there before 4:00 pm other that that store is very clean!
                  by
                  • DIY
                  • Recommended
                  Great cashier
                  The store was clean and associates were helpful. Cashier was great
                  by
                  • DIY
                  • Recommended
                  Love my Home Depot!
                  Samantha, my cashier, was super nice and very helpful.
                  by
                    • Recommended
                    Finally someone cared about customer service
                    If you don't get the response from from service desk ask for manager on duty, it helped me when service desk clerk was less than helpful.
                    by
                    • DIY
                    • Recommended
                    The App and the store are One
                    I was looking for what I'd thought would be a hard to find item, a lock assembly for an older style garage door. I typed what I was looking for on the app and the picture came up exactly what I was looking for. Clicked the map button and took me right to it.
                    by
                    • DIY
                    Good store experience
                    I knew exactly what I was after, there was enough material for my needs. Other big box store did not have what I wanted therefor Home Depot received my business.
                    by
                    • DIY
                    • Recommended
                    Chris in millwork made my visit pleasant and nonstressful. Being a female shopping for her husand, that was awesome!
                    Very good experience in the millwork department picking up shutters for my husband. No problems as the associate loaded the cart for me. Checkout went reasonably fast with a pleasant gentleman who talked with me about the heat. I could have used some help loading the 75" shutters in my SUV however. None was offered as they were helping another lady. It took me 15 minutes I the heat to get the shutters in and get the tailgate closed, after one set fell out and hit me in the shin!
                    by
                    • Pro
                    • Recommended
                    GREAT STORE
                    I checked a couple of other stores and the roll of sheet metal none of the other stores had on hand.
                    by
                    • DIY
                    • Recommended
                    My experience was ok.
                    The store was clean but associates need to be trained more to assist customers and Do NOT descriminate against black customers!
                    by
                    • DIY
                    Store experience
                    Very under Staffed!!.As long as you don't need help it was well stocked.
                    by
                    • DIY
                    great store experence
                    items were mostly in stock,looked for flowers,to help combat insects
                    by
                      • Recommended
                      OPEN LOOK AT STORE OPERATION
                      THE WORKS WERE OVER WORK NEEDED TO BE PICKUP AT THE END OF THE DAY BY SAIDING GOOD JOB FROM MANAGER OR HEAD
                      by
                      • Pro
                      • Recommended
                      great store experence
                      employees were friendly and knowledgeable new what I needed
                      by
                        • Recommended
                        Good store experience.
                        I was happy with the help received at the blinds desk.
                        by
                        • DIY
                        • Recommended
                        great store experience. I give this riding mower a 5 star rating
                        this store is well located .the employes are knowledgeable and,willing to help.
                        by
                          • Recommended
                          great store experience,give this store a 5 star over all rating
                          this store is well located in zip code 40219,the personal are very friendly, and very knowledgeable
                          by
                            • Recommended
                            Good
                            Guy worked with me to get all the windows I needed
                            by
                            • DIY
                            • Recommended
                            Showing 1-30 of 303 reviews

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