Reviews for Prosper #6106

What were some Christmas items for my husband. I have both kids in tow. The cashier was absolutely amazing. She helped you adjust a incorrect price on what we bought and she also recommended an incredible Christmas experience for my kids, writing down directions and location to the place for me on my receipt.

Good attention by customer personal

I will never ever buy anything there

Smiling Faces, awesome employees, clean, tidy store, and plenty of materials for all!!!

Nice in the paint dept provided excellent customer. She to the time to explain the steps needed to paint a bookshelf that we’re restoring. She even walked us to the products and gave us options to choose from.

Have not had installation yet.

Every orange apron in the building was friendly, helpful, eager and sales driven, the last one in my opinion is a compliment. One word could describe my experience...amazing.

If you are thinking of completing a job that requires project management and contractors, DON’T. Things started out fine, but following delivery of the cabinets it went downhill. After having to return several cabinets for damage install was finally finished. This was an ok job. Next was countertop install which was a joke. They did not clean up after themselves but did manage to take the toe kick piece they broke. Then promptly tried to blame the plumber that had not even been to our home yet and call me a liar in the process. Then the plumber comes unprepared for the job due to the incorrect service in the paperwork (which we repeatedly advised we only had rough plumbing). Not to mention the icemaker that was supposed to deliver on a Saturday but mysteriously on Friday Home Depot was notified late Friday it was not going to deliver as it was missing. Did anyone think to inform the customer? Nope! So now we have the icemaker days later, I myself have to contact the plumber to come back out to finish the job. Home Depot finally confirms with the plumber our appointment but guess who is a no show! Thanks for an incomplete project. We will finish this ourselves since we have managed most of the project ourselves. Buyer beware!

Very clean and well organized store! Attendants were knowledgeable and helpful and friendly!

I rented a pickup truck from this Home Depot, and was assisted by 2 individuals; Mr. Tony and Brian. They were outstanding in the service they provided to me and I would highly recommend either if you need to rent any equipment from Home Depot!

They price matched my floodlights... saved me a trip to go somewhere else. I'd come here again. Workers seem nice and helpful.

Always friendly and helpful team members. Great selection and military discount 👌 👏 👍

The project that I wanted to do was a simple upgrade of standard garage door to an insulated garage door. Home Depot didn’t do their job well due to these factors- 1. During the Sales process I wasn’t made aware that this work may need my HOA / Neighborhood Management approval. I should have at least advised to check with my HOA. 2. During site inspection there were couple of issues identified and Home Depot had no courtesy to help me fix them. Instead I had to work with the Vendor to find a workaround. I wish if Home Depot can do a better customer service job than just focusing on increasing their sales and revenue.

Propane burners improperly installed allowing propane to accumulate around the grill. Lucky that it did not catch fire before I noticed. Tried to talk with store manager he was to busy to call me back.

Trudy helped us checkout . She was so sweet and helpful. We enjoyed talking to her. Very nice pleasant person.

I wanted to express my gratitude for the exceptional service I received. The employee was incredibly helpful, attentive, and went above and beyond to address my needs. Their professionalism and kindness made a significant positive impact on my experience. Thank you for fostering such a wonderful team!

Jose was a great help in coming up with a solution to a problem I had, he is the reason I will return to this location

Went through SELF checkout and was accosted by an employee. Rifling through my cart an tried scanning everything for me even though I had the labels all facing up ready to go the way I wanted, which you know is the point of having gone through the self checkout lane in the first place

If I could give a negative star I would it is highly disappointing as a female going into a store like Home Deport and I can not get help with loading a heavy big item into your vehicle. Any evening having to push the item thru the store because you can not locate any flat carts.

Heather was the best salesperson, I think I havevever had. It has been a long time since I’ve seen such knowledge and really cared about me (the customer- even the man behind me said she’s the best). Hope she gets a raise because I’ve never done a survey or anything like this, she really was excellent and I’m ALWAYS intimidated going into Home Depot, as a blonde woman that knows nothing about makeovers! Thanks Heather!

Don’t walk the customer to the register based on the color.

What a wonderful person, really goes above and beyond.

The Moen products and the plumber Charlie are the best in the business. It was at a great price also!

Great Customer Service friendly nice great place

Very friendly shop representatives

Exceptional Customer Service Experience with Jose Juarez at Home Depot I recently had the pleasure of receiving assistance from Jose Juarez at Home Depot, and I must commend him for his exceptional professionalism and expertise. Despite being an electrician, Jose went above and beyond to assist me with a plumbing issue, specifically replacing my outdoor faucet. Jose's willingness to assist in an area outside his specialty underscores his dedication to customer satisfaction. Not only did he provide valuable guidance and recommendations, but he also executed the task flawlessly, ensuring that my plumbing needs were met efficiently and effectively. His friendly demeanor and willingness to assist beyond his designated role left a lasting impression on me. I truly appreciate Jose's exemplary customer service and highly recommend him to others seeking assistance at Home Depot. Overall Rating: ⭐️⭐️⭐️⭐️⭐️ I am grateful for Jose's professionalism and expertise, and I will certainly seek his assistance for any future home improvement needs.

GREAT TO MEET TRUDY SHE ENGAGING AND FRIENDLY

Flooring section always has the best customer service at this store

We stopped by the garden center and were greeted by Gertrude (Trudy). She was so welcoming and kind. It made for a pleasant shopping experience. Thank you so much Trudy!!