Reviews for Puyallup #4709

We recently updated our kitchen and the associates that helped us were great in offering ideas to help us figure out what we wanted. We ended up adding beadboard to the sides of our existing cabinets and painting them with Behr Ultra (Ivory Lace), replacing the countertops with Giallo Fiorito granite, replacing the sink with Kraus 32W x 19D x 10H single stainless steel sink and replacing the faucet with Delta Cassidy faucet in the bronze color. We love our new kitchen and Home Depot made it possible!

My only issue is that this store doesn't offer equipment rental. Otherwise Great Store.

Requested assistance from store associate in customer service area, she stated that she would ask lawn and gaeden associate to provide require assistance. Associate never came, after over 10 minutes waiting , I decided to purchase something other than desired item. additionally, when checking out at lawn and garden department, there was a lot of confussion, I was told rudely to go to other side to check out; once at the other side, I was asked again to go back to first cash register to complete transaction. Needless to say this was a poor experience. hence the rating provided.

Jessica helped save me money and time. Thank you so much.

Linda H. provided excellent customer service in the appliance department. She was knowledgeable and helpful. We purchased two appliances here after comparing prices and service at several retailers in the area. We will definitely return to Home Depot soon!

I have been to most of the hardware stores around the Tacoma area and the Puyallup - South Hill store is the best by far.

The store is organized differently than most, if not all the other HD that I go to from CA to OR to WA. The CMU blocks are outside in gardening while others have them in building next to the cement/concrete products. The cashier in gardening was on his phone and had the door of his little 'toll booth' shut, although he assisted me straight away in checking out, it just shows his work ethics and his care for his job. Most other HD that I have gone to, the gardening cashier although attending to their primary duties are sweeping the areas around their 'toll booths', straightening seeds, plants or other 'last minute items', just keeping busy, this guy was on his phone, texting or playing a game or whatever. I had a bunch of concrete blocks and he didn't even offer to call for assistance to help me load, just shut his little door and went back to his phone. Although size of store may be the reason for the blocks to be outside, the customer service was poor. Due to this visit, I would recommend others to take the little extra drive over to the Spanaway store like I plan to do until I can see a change. Sorry for the bad review, but this was my current experience at this store at this time.

Associates at this store will acknowledge your existence by greeting you and looking you in the eye when you pass by them on the aisles. Their competition could take a lesson from them in this category. They will ask if you need help locating anything but will not pressure you to buy. Lesa, Paul and Mike are a few very helpful associates. Their are many others. I have only had one negative employee experience in the 15 years I have gone to this store. It involved one employee speaking unprofessionally about another employee in front of me. Returning products after completing a big job was a snap. This store rates fair on cleanliness mainly because they have vermin roaming the interior garden / grill area. They likely come over from Walmart after shopping. Wear rubber bands on your pant legs.

I found what I was looking for and I am happy with my purchase.

The associates were really friendly and helpful information about the products were easy to find out, thank you for your time and effort

very helpful paint associates. they are worth the wait to talk to them. The paint looks great on the wall.

The best part of shopping at this store is I can get what I want and get on with my project. if I need help it is always available

Excellent service, clean, organized, and professional people helping you and any questions

I came in to find specific products and was out and with all I came fore in 20mins, Thats a win!!!! The bonus was Bonnie at check-out. Very pleasant and I left with a smile and a real feeling of being appreciated as a customer

We have been sent down the wrong isle so many times, we insist they show us in person.

The door greeters at Home Depot are always so friendly and quick to ask if they can help you find anything. The lady who helped my husband and I at our last visit knew exactly where to direct us even though they had recently switched the layout of some of the store aisles.

The store is generally easy to locate merchandise in and most times there are very helpfull assosiates to give guidance, if I need any.

Every time I come here I am looking for oddball items of which I usually find. Your proucts are of better quality than the "competition", (Lowes)

Everyone is eager to help, knowledgeable, and ALWAYS friendly!

I'm always buying gardening and landscaping material that are way too heavy for me to get into my car. I can count on one of the associates to load my car for me. The last two times I was at this Home Depot in Puyallup, I got the same person. It's always nice when someone remembers you, as he did. He was a friendly person, who represents Home Depot really well. Don't be shy about asking for help. Their associates are happy to help you.

I went to Home Depot in Puyallup to get some decking supplies since we are replacing our deck. The associate who helped us was very knowledgeable and helpful. I was able to give him a description of what I was looking for. And if he had any questions he looked an item up on the computer and then showed it to me to make sure that was what I was looking for. I could not have asked for a better experience from this Home Depot. I will definitely return to this store.

I am a recent home owner, so this was just one of several visits to Home Depot. Visiting Home Depot gets me excited to make my home my own. It has great products and ideas for home improvement, and helpful associates that make you feel confident that you can get your projects done. It's a fun place to go, and I know I'll be back soon!

I found that what I needed easily and several more products I want.

I went in to buy materials to begin a bathroom floor replacement. I didn't expect to find everything I would need but I left ready to complete the whole project.

Employees are always ready to help. They are always friendly and attentive.

Excellent service & great prices on the lawn care items I needed!

Great product knowledge with your employees! Thank you!

Associates were very helpful (specially since I wasn't sure what items I needed to make a couple shelves for my garage). Also, not only they directed me to the right aisle but they walked with me and picked the right item needed.

I was 2000 miles from home and needed to replace some bolts on my camper. They wouldn't come loose, so Ric brought a pair of the store's bolt cutters to the parking lot and helped me cut them free. That was a big help, and I felt fortunate to have his assistance.

I ENJOY THE FACT THAT THERE IS ALWAYS AN ASSOCIATE AT THE ENTRANCE TO WELCOME ME AND ASK IF THERE IS ANYTHING I COULD BE HELPED WITH. I ENJOY THE FACT THAT THERE IS RESERVED PARKING FOR VETERANS.