Reviews for Raceway #8465

Store Employee TANESHA was fantastic! She was knowledgeable, patient and kind!! Made our shopping experience an enjoyable one!

Having purchased keys at another store, I had to return; the keys would not work in the locks. Home Depot is the "BEST" and "GREATEST". My new sets of keys are more than perfect; so incredible; I will continue as a customer for many, many years.

It's not the products as much as the support from the team! I bought 50 trees and the supporting materials, but it was really about Randy and Matt that made it easy to buy at the store without remorse...

Went Mother's Day to buy ceiling lighting to match what she had(an odd shape). The person helping was professional, knowledgeable, asked great questions to understand the issues, and got us to the perfect item quickly. His welcoming/friendly demeanor made getting the help so easy.

Always the best service and selection.

Very good service and patient worker

Needed help to lift a heavy product. The closest associate who was on the phone said his back hurt sorry he couldn’t help. I had to lift it myself. Earlier in the day I had been to the the Hempstead store. The item I purchased was 3 for $10 I needed more so I went to the Westbury store to asked for it. They said the item was not at that price. I asked why. The answer was different market. The stores are maybe z5 miles apart. I asked for a manager who agreed with him. I kept protested we walked over to the item only to find out that it was priced at$3.33 each just stupid workers

Returned an unused and unopened product and was accused of taking parts out of the sprayer still all in its original sealed packaging. Customer service was extremely rude and wrongfully accused me of basically stealing. Long time HD customer, I will be looking for other options going forward

Very low stock of ceiling tiles

Great and helpful employees

Purchases are much easier and less stressful compared to other Home Depots

This place has the worse employees

This store almost always has what I need and if not they order it. The personal are extremely helpful.

Oreni was one of the rudest employees I have encountered in any Home Depot location. While being spoken down to that I didn’t understand the military discount policy (and the major change it just went through), I was told to “move out of the way” of the self check out until I was able to “figure it out”.

I needed light bulbs and high hats and Marty really was so knowledgeable and willing to help me. I wish all the Home Depot’s had more employees like him.

store light is. poor and not keep very clean

Brian and Kimberly in Flooring are amazing. Knowledgeable, friendly and helpful. They made kitchen floor shopping a breeze.

Kimberly Chrispin is the best!!

Brandy at returns in Westbury was exceptional! I had an issue and Brandy provided excellent customer service and was able to address all of my needs. Not only was she able to address my concerns but she was so kind and patient. Such characteristics that cannot be taught. More times than we would like to admit, negative comments are left but I would really appreciate if someone in a managerial position can commend and reward Brandy on her dedication to this job. Especially in the unfortunate times that we are living in at this moment, with so many family and friends passing from covid. Despite what Brandy may be facing outside of work she showed up with a smile and demonstrated quality work. You have an amazing person and employee working for your company. Thank you Brandy and keep up the great work. You are appreciated :) After speaking with Brandi I went back to pick up my door. Another employee named Justin had to retrieve the machine for the door. Instead of assisting me or even asking if I needed assistance he proceeded to walk away and take out his phone. It was as if I was translucent. I can say that this put a terrible taste in my mouth. To go to one extreme was very disappointing. I do wish that I could place two separate “overall ratings” for Brandy vs. Justin but unfortunately that is not possible.

Nice clean store that's very organized with well stocked items and very pleasant employees

Stef W in the plant/tree department went above and beyond. Two other employees inside the store also were most helpful - I am sorry that I didn't get their names! Helpful and Friendly employees deserve a shout out!

We bought something for the house and it's excellent quality.

I HAD THE PLEASURE TO WORK WITH MARIO AND RONALD FROM GARDENING DEPARTMENT. THEY WERE SO HELPFUL AND SO NICE AND POLITE. THEN WHEN I HAD TO PAY I WORKED WITH KELLIE IN CUSTOMER SERVICE. WHAT A PLEASURE. SO HELPFUL, KNOWLEDGEABLE AND NICE. SHE IS AMAZING. THEY MADE IT SO EASY FOR ME TO GET WHAT I NEEDED. I TRULY APPRECIATE ALL THREE OF THEM. THANK YOU SO MUCH.

I can easily shop Freeport, Hempstead, or Raceway. The employees here are top notch. Pleasant, attentive, always very helpful.

Easy to find stuff, super friendly employees. Literally taught me what metal studs were and how to hang heavy stuff on the wall. I really appreciated it!

Great store! The cashiers, in particular Orieen, are really nice. The gentleman who cut my wood was also really nice.

There is only one cash only register open on a Saturday morning. No change given back (coins) You are losing your minds thinking people are going to go along with these policies. Smart mouth check out girl giving me her opinions on how people will keep on shopping there, while I am speaking to a supervisor. Fix your checkout policies or I will not be returning. I will spread the word.

Best home depot ever!

i find that this store is clean, well stocked and always has what i need. I have also found the employees to be very helpful.