#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(847)670-4430

Rental Center

(847)670-4400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

350 E Kensington Rd

Mount Prospect, IL 60056

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 844 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (844)
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Showing 1-30 of 844 reviews
Best Home improvement store in the Chicago Area !!
All From The Home Depot Mt Prospect !! Best people on the planet !!
by
    • Recommended
    Bad fertilizer
    Wet fertilizer from Home Depot
    by
      Great place for tools and materials
      I was doing landscaping work and found the lowest cost white marble chips and other tools and materials from here. They also waived off the delivery charge for all the materials which were a few pallet loads. The staff was informative and helpful. Would definitely come back
      by
        • Recommended
        Great Customer Service
        Thank you for all your hard work. Great location with great customer service. Keep up the good work.
        by
          They have everything!
          They always have what I’m looking for. The staff are great at telling you exactly where to find items.
          by
            • Recommended
            Gardening area
            Found all that I needed
            by
              • Recommended
              Mt Prospect Home Depot
              I have 3 Home Depots not terribly far from home. I usually start at Mt Prospect. It's clean, friendly and usually has what I need.
              by
                • Recommended
                Super helpful sales person!
                I bought a new washer and dryer, the salesperson was knowledgeable and very helpful but not over bearing.
                by
                  • Recommended
                  Best Home Depot
                  Mount Prospect Home Depot by far the best stocked Depot with great staff. I will continue making the extra drive to this store.
                  by
                    • Recommended
                    Helpful Employees
                    I communicated with 3 different employees when finding my purchases, paying for my purchases and having a couple of purchases loaded into my car. The employees were exceptional in the respect that they were friendly and so very helpful in all aspects.
                    by
                      • Recommended
                      Paint
                      Jose was very helpful in helping me match a paint that I’d needed. Very courteous and friendly.
                      by
                        • Recommended
                        Good service
                        Umar , and Joseph are very helpful employees
                        by
                          • Recommended
                          Nightmare experience with cabinet design staff
                          I ordered Home Depot’s top cabinets from Thomasville.. The designer ordered them without finishing sides telling me Thomasville send me the side panel and I have to install them myself because in his estimation “it’s easy “… Then they said it’s up to ME to find a contractor/carpenter to finish the job …. HORRIBLE INCOMPETENT SERVICE.. Would not recommend this department to anyone’ ! !
                          by
                            Great service
                            My Christmas tree came without a stand and Marcos and Jose were so extremely helpful. I couldn't have been more pleased the customer service.
                            by
                              • Recommended
                              Great store
                              I’ve been shopping here for many years (25) and I find 99 percent of what I need. I can ask questions and get great advice on how to do a small or big job. Keep up the good work
                              by
                                • Recommended
                                Excellent store
                                Excellent store, easy to find items, friendly staff
                                by
                                  • Recommended
                                  Service was outstanding
                                  I bought the wrong item and expected pushback when I tried to exchange but thanks to a very nice staff at 1913 the process was top notch
                                  by
                                    • Recommended
                                    Great and convenient store
                                    Returns are easily transacted.
                                    by
                                      • Recommended
                                      My favorite store
                                      I always find what I'm looking for here because it's well organized and all the isles with signs. I enjoy the garden center as well, nice shrubs, trees, and plants.
                                      by
                                      • DIY
                                      • Recommended
                                      Great Store Staff
                                      Great store, staff is always personable, willing to assist in any way possible to ensure a positive shopping experience.
                                      by
                                        • Recommended
                                        Store very nice layout
                                        Everything in the house I got from Home Depot
                                        by
                                          • Recommended
                                          Picking up online purchases.
                                          Never used online purchasing for pick up before, yet your staff ALL were most accommodating and patient; took time to show me how to access locker! Then, with working long hours, got to store on day product was to be returned to shelve… Adriann (sp?) was most helpful, quickly locating the purchase places off to one side! Really appreciate all your staff. Lastly, I decided to purchase 23m pneumatic nail gun, and Hector (?) was very helpful; most friendly…. I really appreciated his personality. Thank you Home Depot
                                          by
                                            • Recommended
                                            IN STOCK 😊👍
                                            I searched various HomeDepots for an item on the web sites. My local store was out even though the website said in stock. I took a chance and drove 25 miles to Randhurst Home Depot and found the item in stock and in abundance like it said. Purchased and met a nice checkout women. I believe it was Helaina . Thanks for a nice experience, conversation and even the drive was something I needed. It felt like I was on vacation. 👊🏻😊
                                            by
                                              • Recommended
                                              My impressions
                                              I often shop at the Randhurst store for building materials and tools to work on my house. The store is neat, clean, generally well stocked and a pleasant store to do my shopping. The people are all so friendly and nice. Easy to find and helpful to me. I generally have no touble locating an associate to help me. Very good for me!
                                              by
                                                • Recommended
                                                CRISTINE, the sales person was excellent
                                                We bought two pieces the carpet.
                                                by
                                                  • Recommended
                                                  Most knowledgeable employee!
                                                  We had just started our search for energy-efficient window treatments and are very lucky that we chose to visit the store when Sandra was working. She knew exactly what we were looking for and gave us the available choices and her thoughts from her vast experience and we ended up making a decision that night. Thank you, Sandra!
                                                  by
                                                    • Recommended
                                                    Good store
                                                    This is a good location with generally nice employees.
                                                    by
                                                      • Recommended
                                                      Greatly Appreciate the Randhurst Team!!!
                                                      I have come to this Home Depot for pretty much all my home remodeling/improvement needs. It has been a great pleasure to work with Susan in Flooring, Gerald in Doors, Mike in Customer Service, Store Managers: Andrew, Marlena, and Robert. Everyone has been great! When I have questions, these folks have answers. I have remodeled multiple locations throughout my home with the help of these folks and I plan to continue home improvement renovation projects with the Randhurst Home Depot Team!
                                                      by
                                                        • Recommended
                                                        I've shopped at Home Depot for 20 years
                                                        I have been a loyal Home Depot customer for 20 years and have had a great experience until my son needed to purchase supplies for his Eagle Scout Project, which he fundraised money for. Despite having a valid tax exemption form, we could not contact anyone within the store in person or via phone to assist us.
                                                        by
                                                          Shop Here All The Time
                                                          I really like shopping at this store, they have a ton of products in stock, I can usually get all of my shopping done in one trip. I like the fact that I can rent a truck and deliver the goods to my home at a quarter of the cost of delivery. The people that work here are very knowledgeable and friendly, this is my go-to store.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 844 reviews

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