#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(847)670-4430

Rental Center

(847)670-4400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

350 E Kensington Rd

Mount Prospect, IL 60056

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 844 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (844)
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Showing 1-30 of 844 reviews
Amazing store to shop at! Definitely recommend for any issues or concerns to go to marelyn at the...
Amazing store to shop at! Definitely recommend for any issues or concerns to go to marelyn at the service desk!
by
  • Verified Purchase
  • Recommended
As I said before if it wasn't for that nice Dan from hardware I would have walked out , and never...
As I said before if it wasn't for that nice Dan from hardware I would have walked out , and never come back. I don't need to spend over and hour waiting to be waited on in patio furniture. Employee's all were smiling at me , but nobody would go out of their way to get me help.
by
  • Verified Purchase
  • Recommended
order on line pickup few days later the guys made sure my wood was a good pick when i stopped.
order on line pickup few days later the guys made sure my wood was a good pick when i stopped.
by
  • Verified Purchase
  • Recommended
LeShawn who is one of the mangers is a huge asset to this store. If you have any problems ever, p...
LeShawn who is one of the mangers is a huge asset to this store. If you have any problems ever, please ask to talk to him. He is one of the most helpful store employees I’ve ever encountered. He price matched an in-store item to a similar online item not in the store, we didn’t even ask him to do this. He helped us in various departments, including plumbing, siding and garden. Truly an employee Home Depot should be proud to call theirs. He should be promoted!
by
  • Verified Purchase
  • Recommended
Very Clean, Once I was able to find someone to help me, Mariana was extremely helpful and knowled...
Very Clean, Once I was able to find someone to help me, Mariana was extremely helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
Super Store
Super Store
by
  • Verified Purchase
  • Recommended
The garden associates helped me quickly find an item even though it wasn't in their department.
The garden associates helped me quickly find an item even though it wasn't in their department.
by
  • Verified Purchase
  • Recommended
tons of stock and helpful employees
tons of stock and helpful employees
by
  • Verified Purchase
  • Recommended
Great stock in the garden center.
Great stock in the garden center.
by
  • Verified Purchase
  • Recommended
Always helpful and have what i'm in need of
Always helpful and have what i'm in need of
by
  • Verified Purchase
  • Recommended
A great selection of things
A great selection of things
by
  • Verified Purchase
  • Recommended
Cashier Diane ( return desk) always make my visit enjoyable. She is one of a few people that are ...
Cashier Diane ( return desk) always make my visit enjoyable. She is one of a few people that are very nice, always smiling, helpful and very pleasant!!!!
by
  • Verified Purchase
  • Recommended
I have 4 Home Depots within short driving distances. I usually pick the Mt. Prospect store becaus...
I have 4 Home Depots within short driving distances. I usually pick the Mt. Prospect store because I think the employees are always very friendly and happy to help, not only with product info but also project advice.
by
  • Verified Purchase
  • Recommended
The Randhurst store has a top-notch employees. They go above and beyond and helped me to locate t...
The Randhurst store has a top-notch employees. They go above and beyond and helped me to locate the product I was looking for. The store was clean and organized. The associates were very friendly and helpful!
by
  • Verified Purchase
  • Recommended
I have been in Mount Prospect for 16 years and I think this is the best customer service overall ...
I have been in Mount Prospect for 16 years and I think this is the best customer service overall I have ever witnessed at Home Depot at Randhurst.
by
  • Verified Purchase
  • Recommended
Helpful and friendly associates in the flooring department made my purchase quick and easy. Love...
Helpful and friendly associates in the flooring department made my purchase quick and easy. Love the free install of carpeting too!
by
  • Verified Purchase
  • Recommended
ASHA IS A GREAT EMPLOYEE. 5 STAR SUPER JOB!!
ASHA IS A GREAT EMPLOYEE. 5 STAR SUPER JOB!!
by
  • Verified Purchase
  • Recommended
I absolutely had a great experience today at randhurst home depot. My husband and I were debating...
I absolutely had a great experience today at randhurst home depot. My husband and I were debating on which ceiling fan to get and an associate must have heard us and he kindly came over and offered some information that made our choice easy. We also again weren't sure about a price and another associate saw us a bit confused and figured out our problem. It was nice to see employees that anticipate a problem and want to help before we even asked. Awesome service and plenty of workers around.
by
  • Verified Purchase
  • Recommended
If you have any questions about the product, always ask for help and respond immediately. I do no...
If you have any questions about the product, always ask for help and respond immediately. I do not wait long when I pay for the product.
by
  • Verified Purchase
  • Recommended
Very clean store, good and polite sales and cashiers
Very clean store, good and polite sales and cashiers
by
  • Verified Purchase
  • Recommended
The workers are very helpful and friendly, the store has great big signage which makes it easily ...
The workers are very helpful and friendly, the store has great big signage which makes it easily to find a department. Well stocked, and I love picking some hotdogs on the way out.
by
  • Verified Purchase
  • Recommended
Very friendly and helpful people and excellent customer service
Very friendly and helpful people and excellent customer service
by
  • Verified Purchase
My neighborhood Home Depot store is awesome! Great location, easy to get in and out of. The sto...
My neighborhood Home Depot store is awesome! Great location, easy to get in and out of. The store is clean and organized. The experienced staff is knowledgable, helpful and pleasant. On my last visit I had 2 associates offer to help me find and select the products best for my needs. I left with a feeling of confidence that I had made the right purchase, not always the case for me as I am only a weekend warrior when it comes to home improvement. Very refreshing!
by
  • Verified Purchase
  • Recommended
The store is normally excellent for the associates and products. They are very helpful when it co...
The store is normally excellent for the associates and products. They are very helpful when it comes to questions.
by
  • Verified Purchase
  • Recommended
Recently remodeled, the store appears more spacious and is always very clean and tidy. Plus they...
Recently remodeled, the store appears more spacious and is always very clean and tidy. Plus they added a fresh coffee kiosk (as in it grinds the beans each time!) that is a real nice touch. Don't be surprised if you are greeted nicely several times while in the store.
by
  • Verified Purchase
  • Recommended
Employees are always helpful, knowledgeable and friendly.
Employees are always helpful, knowledgeable and friendly.
by
  • Verified Purchase
  • Recommended
Nice
Nice
by
  • Verified Purchase
  • Recommended
Michael at the appliance department is simply the best very knowledgeable on what he does. kudo...
Michael at the appliance department is simply the best very knowledgeable on what he does. kudos Michael.
by
  • Verified Purchase
  • Recommended
we are just very glad we have a home depot in our neighborhood. they even serve coffee for thei...
we are just very glad we have a home depot in our neighborhood. they even serve coffee for their customers. oh thats a plus too.
by
  • Verified Purchase
  • Recommended
employees are very cooperative and would assist you untill you are satisfied with your choices in...
employees are very cooperative and would assist you untill you are satisfied with your choices in that store.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 844 reviews

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