Reviews for Redmond #4723

I recently brought a unique color to the paint department at the Redmond HomeDepot. A classic blue from Santorini Greece I wanted to match. After a few tries and equipment glitches Kathi in the paint department stuck with it and found the perfect match. Her never quit attitude and excellent follow up led to a beautiful match and accent blue paint for our Whidbey Island cabin.

He went out of his way to assemble a part that you did not have in stock out of other parts. Thanks Robert!

Anytime I order something online, I have to wait hours for it to be ready. Last time I did, I arrived at the store and was told I would have to wait an hour to get it pulled and brought out . . . Or I could pull it myself. Really great curbside service.

This is the only Home Depot I've ever shopped at all around the United States that I believe has competent human beings, as well as kind human beings, and some of these people actually know what they're talking about, which is wonderful, it's not always easy to find someone to help you but when you do, they are very helpful which I really do appreciate

I engaged Home Depot to renovate my kitchen and cabinets. 1 Year after the job, Home I engaged Home Depot for my kitchen renovation. 1 year later, they are still working on fixing issues (cosmetic defects - scratches, wrong config etc). There were repeated mistakes made eg placed wrong orders for replacement cabinets, repeat replacement orders due to poor quality control. There was no accountability nor commitment to address issues.

I visited the garden department on a busy Saturday morning. The checkout units were not functioning— until Ramona stepped in and ran from machine to machine as she got each back on line. She was fast and smiling as she quickly resolved the issues!

I bought the goods I needed and used them in the project. I am very happy

This location always has what I need and the staff are friendly and helpful. The garden area is my weakness along with the building area by the wood. Slam dunk!

Home Depot is the worst of all large retailers. Hands down. We placed an order of $14.5K, to replace carpets. Your contractors on the day of the installation broke our fireplace and damaged the TV. You and your contractor took no responsibility of the damage, your executive escalation path did not respond and Home Depot continue to work with the contractor DESPITE of knowing that the contractor, Home Solutions, sucks. Home Depot is running a cartel. Unless I have to buy a nail or a lighbulb, I will never, NEVER, trust Home Depot with any big home related purchase. You guys are worse than thieves.

Someone somehow used my Home Depot card here 16 TIMES!! I live in Ohio and have never been to Washington!! Unacceptable!

Home Depot is a cheat. Even your CEO or executive escalation team sucks. Shame on you!

I visited the Redmond Home Depot to pick up some plants for my garden. The staff was very friendly and the selection was great. I was also impressed that they offered priority parking for Veterans. I will definitely be returning to shop there again!

Great friendly , knowledgeable and helpful staff. Thank you

Conveniently located for Redmond, Rose Hill, Sammamish Plateau. Well stocked. And now with tap to pay!

When I came into your home Depot to purchase an appliance there was nobody in the department I asked the cashier in check out if there was anyone there they said they left an hour ago and no one can help me I informed them that I needed help they told me to just go online and purchase the item I said I would like to talk to him store manager so I can get some help they said well we’ll see if we can pay someone maybe they might be there Lee in the floor department helped me he was so helpful and made my right choice of my washer and dryer I really enjoyed talking to him but the person that I first started was very rude and not helpful I feel that they just didn’t care

I recently bought a digging bar here but wanted to buy two. A helpful employee checked the stock and said the store only had the one bar! He said two other Home Depot’s had at least ten. I run into this often at this particular store. I also rented a stump grinder from this store- A Toro SRG-13. This machine was awfully underpowered and bounced off the stump. This is no fault of Home Depot and they refunded my money which was great customer service. I would however, hope they replace that Toro with a better stump grinder!

At this store the staff goes above and beyond consistently. This is our go to hardware store.

Did not buy cause couldn't find what I needed

It’s consistently awful, so I give them props for being consistent. No one helps, hard to find people to help, when you find them, they don’t have the info of knowledge to help. I spend significantly longer in the store than I want to b/c I have to wander around looking for the things I need (extra hard for someone with visual impairment) and then I have to do my own research on my phone b/c no one in the store in knowledgeable about the products being sold. It’s gotten too big, corporate, and impersonal. I miss the locally owned hardware stores where the staff were exceptionally knowledgeable, personable, and helpful. I could explain what I was trying to do in 30 seconds and they would return with the items I needed and helpful advice. I learned something with each visit and always got what I needed without having to search for every single item myself. Compared to my uniformly frustrating Home Depot experiences, this was a world of difference. Unfortunately, all of the small, local hardware stores have been run out of business by Home Depot, which sucks at customer service but seems great to maximizing profit for themselves.

Home Depot usually has everything I want in the Lawn care section and checkout with Greg is always a joy.

I enjoy going to Home Depot in Redmond because of the friendly staff and help that they give me. It always seems that they will have on hand just the items I need.

The current employee attitude has improved to a great extent. HD employees are now friendly, helpful, knowledgeable. Keep it up.

Not a lot more to say, be careful ordering anything over the phone to be shipped to you because you might get your order cancelled the day before. Still waiting for my refund.

The website said you had many identical doors of the dimension we were looking for. When we got there, there was 1 with the 4 rectangle pattern and 1 plain on the floor. This was Problem #1. The desk in the Door section was deserted so we asked 2 representatives if they could either help us, or find someone who could. Not a chance -- the ONLY representative for that section was on lunch and there was no one who could back them up so we either needed to figure it out on our own or we'd be out of luck. No one could even tell us when that person would be back from lunch. Problem #2. There was 1 plain door of our dimension that wasn't bored so we asked if you could do it so we could have at least 2 doors that matched. Nope, not a chance. But that's okay since 2 of the 3 different designed doors didn't even have pricing on them OR ON THE SHELVES. We ended up with 2 different doors that don't match for a totally substandard job. You get 2 WHOLE STAR because at least you had doors. I have to answer "Would I recommend" and I'd like to say "no", but we have no place else to go and no other options so I'm choosing "yes."

I shop at Redmond Home Depot a lot and the attitudes of the staff are always positive. It makes my mornings enjoyable.

Products not where they are supposed to be.

I ordered a nexgrill) and I came to pick it up. The order specifically mentioned “do not assemble” as it might not fit in my SUV. The unit was assembled, at the customer service the guy at the customer service asked me to take it to the tools & rental and they would help. @ tools, was a rude curly haired guy (probably in early 20s) who said customer service dunno anything about tools. I asked his name to his associate nearby and they denied to give the name.

Garden soil was on sale during July 4th. I didn't buy any till the following week but the sale signs were still up. The clerk charged me full price till I pointed out the signs in the parking lot still showed the sale price. He checked with customer service to see if he could give me that price since the signs were still up. Together they decided yes and I got a refund. Positive experience as both people went out of their way to make sure I was satisfied.

Certainly! Here’s a positive review for The Home Depot: I've had consistently excellent experiences shopping at The Home Depot. The store is well-organized and offers a vast selection of high-quality products for all my home improvement needs. The staff is knowledgeable, friendly, and always willing to go the extra mile to assist customers. On my recent visit, I had an issue with a damaged product, and the employees, Mohammed and Hari, provided exceptional service by handling the situation professionally and efficiently. Their helpfulness made what could have been a stressful situation very smooth. Overall, The Home Depot stands out for its outstanding customer service, competitive prices, and a wide range of products. I highly recommend it to anyone looking for home improvement solutions!

Went for the lumber I saw online and found an empty bin. Looking 12 feet up I see the banded pallet of lumber. I ask an employee for assistance and if they could get the pallet brought down. They seem too busy and tell me to see the Lumber associate in the back who is cutting lumber.