Reviews for Rio Rancho #3517

Helpful people. Let me use their computer and email to cash in gift card.

Huge staffing of knowledgeable professionals that help me get what I need to accomplish the remodeling of our home. Often a daunting task of working on my day(s) off is helped to a fast start by the folks at Home Depot and I appreciate everything they do for me.

Clean, well organized, clerks know their jobs. VIRGINIA, in Appliances, knew how to take care of customers, was very helpful, and knowledgeable.

My wife and I love coming to this store because of the selection, service and location. The employees are always welcoming, enthusiastic and very friendly and ready to help at the drop of a dime. We love the service and the selection of plants during spring are gorgeous. We recently moved into a new home in the Rio Rancho area and we go to the Home Depot every chance we get for gardening supplies or just to pass the time walking through out the store on our free time just to get ideas! We just had a storm door installed in our house and it looks great!

I had quite a bit of lumber to load and Keith was super helpful and performing the Tetris task to load the truck in a manner which was safe very patient and helpful and I appreciate his help thank you Marcus

Being a veteran I appreciate the 10% discount, plus the flags they have flying for all the services is a plus. Thanks Home Depot!

Ron and Tony were VERY helpful, as well as friendly and personable

Excellent store with very helpful and knowledgeable staff. Most of the staff have remained at the store over the years and this shows they are motivated and enjoy helping people like me. My recent shopping experience was easy due to the staff from the front door to appliances to check out. Thanks Rio Rancho NM Store 3517 JimD

Associates seem to take more of an interest in the client and are always willing to go the extra mile. I always find the help I need and follow through.

always find what i need and prices are better..people very respectful..

The employees in this store are very knowledgeable and friendly. They go out of their way to direct you to the location of products you are interested in buying.

The service at this store has improved. I have been very pleased with the knowledgeable, friendly and helpful employees. I highly recommend them.

Jaime Moran was a very good manager, unfortunately, he has been moved to the Santa Fe Location. I could be wrong but the store was better stocked before and he emphasized customer service to his employees. Please bring him back.

Great service and even though it is out of the way from my home I plan to give them my business more often. Always try to give Rio Rancho all of my business.

Store is clean and, for the most part, neat and well organized. For a smaller store, it has a good selection, and the rental department has a pretty complete line of tools. The employees are cheerful and helpful - especially the cashiers. I enjoy shopping at this store!

well the lay out of the store is not exciting. i like your paint department because you stock Ralph Lauren metallic wall paints. You are the only store locally that does so. Today I was told that you will be discontinuing to stock these items. I'm very disappointed because I do not have the money to purchase the paint I needed as of yet, and by the time I save up the money you won't have it anymore. So I basically will only be purchasing your bulk packs of paint stirrers.

I cant say enough about this store. The employees are always friendly and really seem to enjoy their job. They have accommodated me several times when I need to return things and forgot my receipt. And they consistently give me my military discount and thank me for my service. This is my kind of store!!!

This store always has friendly and helpful people at the Pro Desk. Some other stores have been rude to us, but here in Rio Rancho they really care about our business and personally know the crew. Highly recommend this store.

An older gentleman stepped up when I came in and asked if I needed help. He had a great attitude.

THIS STORE IS 100% BETTER THAN COORS BYPASS!!!!!!!

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Generally I know where to find items but once in a while I need help finding items. The floor people tend to just send you to an isle they THINK the item is in. Often times they are wrong and it is frustrating when I am pressed for time. They need to learn to say I DO NOT KNOW BUT LET ME FIND SOMEONE THAT DOES instead of misdirecting the customer.

Store employees were very helpful, courteous and knowledgeable.

Chris was so helpful and filled with good ideas on tile and needed products

Store needs tremendous amount of work in the customer service arena. This store is not customer centric in any way, shape or form.

Within a year of opening this location started going south. Assistance with a purchase choice is difficult to get at this location. Returns are obviously unwelcome and there seems to be 2 employees that know the store and something about home improvement. I have shopped here many times since they opened as they are nearby and am often dissatisfied with the level of service. Fortunately I usually know what I need. The store near Cottonwood Mall has always been much better for some reason.

Well stocked, great employees, this is my go to store.

An Associate is always available to help and advise, to show and ensure what I am buying will be sufficent for what I am doing.

I like this store because generally I can find what I'm looking for without help from store personnel.

after locating several supplies i needed on of the female employees offered to get a forklift to take the last of the material to my truck which was loaded in minutes with little effort