#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(706)236-2310

Rental Center

(706)236-2300

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

103 Hicks Dr

Rome, GA 30161

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 360 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (360)
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Showing 1-30 of 360 reviews
Great people
Some very nice people work hard and never discriminate
by
    Great
    Fantastic job great!
    by
      • Recommended
      Great Store
      Great store, employees, and shopping experience!
      by
        Helpful people make pleasurable experience
        My experience for my purchase of washer and dryer was so nice. From Mr. Farr escorting me to the appliance department to the sales associate Monique aiding me in my decision, I was able to make a purchase in Rome for a delivery in Atlanta. So nice to have kind people help you.
        by
          • Recommended
          Great Experience!
          I was able to find the products needed to help me complete my project, at an excellent price!
          by
            You had one great customer service rep and fortunately found another
            The former customer service rep was Little Stephanie. The new one is just as sweet and also young, but. I can't recall her name. I believe it starts with an S. No tattoos or body piercing other than maybe an earring. A much better look and is more professional. Can you imagine Arthur or Bernie showing up with a tattoo or earring?
            by
              Thank you Shawn!
              I came in today for some wooden dowels for my color guard’s flags and Shawn greeted me at the door and was very knowledgeable and helped me find what I was looking for! Everyone at this location is very friendly, helpful and knowledgeable!
              by
                • Recommended
                Great service
                Wonderful service at the Rome store
                by
                  • Recommended
                  lacking aspects
                  I want to say much material i saw yesterday that was damaged and 3rd quality was stacked on top of new material as if to be consumed at full over inflated price as good material
                  by
                    • Recommended
                    Great service
                    Awesome store perfect
                    by
                      • Recommended
                      Great Help with Appliances
                      Philip in Appliances is amazing
                      by
                        Amazing Customer Service
                        I purchased several items today. One being a battery which if you returned your old battery you got a refund. I also purchased 12 items on clearance and they did not ring up as clearance items. Two exceptional employees, Tara and Marty, helped me with all of my needs with my complicated checkout. They were very kind, patient and made me feel like a valued customer. You don’t see amazing customer service much anymore but, Tara And Marty deserve some recognition for their over the top customer service! Great job ladies, I appreciate both of you!
                        by
                          • Recommended
                          Service with a smile.
                          This is a great store, with a great store manager, who is very visible, and extremely helpful in every way. He exemplifies the slogan-" Service with a Smile".
                          by
                            • Recommended
                            Excellent Customer Service
                            Mr. Bill is always very knowledgeable and eager to help whenever we may need it! He always has a huge smile on his face and acknowledges everyone in the store. Bill’s personality, store/product knowledge, and overall attitude is one of the main reasons we keep returning to this location.
                            by
                              • Recommended
                              great experience for a old gal
                              went in with a friend, bought a trailer, saw it on sale at a great price, Jesse, helped this old gal out. putting it in her truck.
                              by
                                • Recommended
                                Friendly employees
                                In this store the employees still offer to help you find things
                                by
                                  • Recommended
                                  Awesome
                                  Awesome store best ever
                                  by
                                    • Recommended
                                    Voted most friendly cashier-Donna
                                    Donna is by far the most genuine and friendliest person it’s Home Depot. It is always a pleasure to see her and she is very helpful!
                                    by
                                      • Recommended
                                      Tool rental
                                      Went to the tool rental department and explained the project I was working on and what I needed., They rented me equipment and accessories only to find out once I got home. It was the incorrect equipment and did not work. Upon returning the equipment, I was offered no apology or solutions.
                                      by
                                        Customer service
                                        From the moment I walked in, the service was awesome.
                                        by
                                          • Recommended
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                                          by
                                            • Recommended
                                            One star, only because there is not a "no" or "negative" star option
                                            The Home Depot uses third-party installers for their appliance sales. The vendor, Temco, is inept, unresponsive, dishonest and lazy. The Home Depot does not stand behind their installers and exercises no supervision over them. If you buy an appliance from The Home Depot, better figure out at way to install it yourself or hire your own installer.
                                            by
                                              Get your windows here!
                                              Can’t wait for my new windows to come and be installed!
                                              by
                                                • Recommended
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                                                by
                                                  • Recommended
                                                  not organized
                                                  online item available but inside store shelf zero item. wasting my time to travel
                                                  by
                                                    Home project
                                                    Have bought many products for my home improvement project from Home Depot and have been satisfied with the the walk-in-shower, life proof vinyl flooring and electrical needs.
                                                    by
                                                      • Recommended
                                                      Best Customer Service
                                                      Jamie was very helpful in assisting us with our purchase. I had a very unpleasant experience at another store earlier in the day. Jamie's kindess and service was refreshing and restored my confidence in Home Depot.
                                                      by
                                                        • Recommended
                                                        Great place always
                                                        Great store always!!!
                                                        by
                                                          • Recommended
                                                          Great
                                                          Great great great great
                                                          by
                                                            • Recommended
                                                            Great
                                                            Wonderful experience
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 360 reviews

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