Reviews for S Attleboro #2659

Attempted to make a purchase at the customer service desk as there was only one line open and it was long. There 5-6 individuals at the customer service desk and approached Malisah (stated in my receipt) as she was the only one available and talking to the other staff members who were already assisting someone. Malisah refused to almost do her job due to me interrupting her non productive conversation with those working. WILL BE PUTTING THIS EXPERIENCE ON SOCIAL MEDIA - WORST SERVICE EVER.

Again, I can’t think this team enough! We don’t know any of these workers, and when I tell you, they treated us like family- it was unbelievable! Shirley, Carmen, Tracey, and CJ went above and beyond to help us. Shirley showed us the best refrigerator for our home and this team made it possible to receive all the discounts, we were supposed to get. Living in this crucial time is essential in receiving discounts, especially when you have a family of five. Again, we can’t thank them enough, and we hope they receive many blessings!

I would like to say Joe the store manager and Shirley Joe and Shirley were such a great help to me, as a single woman in the store searching for new cabinets and appliances. They were able to lead me in the right direction i'm thankful and grateful.

I purchased a 12’ Skeleton there. The only one I could find in New England. The store was clean, store shelves were stocked and everyone there was so friendly and helpful.

Damon ,Todd and Donna at the pro desk are very helpful and knowledgeable. Service desk is very helpful also mike in millwork is also very helpful. Home depot needs to bring back customer service in the aisles with out customers there is no Home depot

Shirley was our sales person when we purchased our appliances and she was excellent. She didn't rush us she explained each appliance how they worked and helped us figure out which ones we work best for us. She is extremely patient, kind, and very knowledgeable, for that reason we will return when we need to purchase any more appliances.

Must be under new management because this store used to be a horrible shopping experience. Visited a couple days ago and WOW! Great improvements ! Store looks much better and the service was outstanding (I work at the competition - so I know)

Prices way out of hand. Outrageous taking advantage of

The family people here feel like Im home every time Im here !

This store has the best front end workers

I have a couple of things to mention. One, when I’m in an aisle, searching for a product and spend a significant amount of time Looking, several employees will walk by and not even ask me if I need help. Two, I often go to purchase cement and the gentleman that work there will refer me to the mentally challenged individual and let him do all the heavy lifting. I think that’s a disgrace. They work the department they are capable and I feel like they take advantage of that young man. I have to add Nicky is kind, compassionate, polite, and accommodating. I can’t say that about the other guys. Three, I’ve gone to buy plants and there are signs that say that they are on a discount that are largely in accurate when I get to the register. It’s a huge inconvenience to walk from one end of the store to the other with something that is not accurately priced or designated correctly

I went to Home Depot to pick up hardware for another project, as usual HD had what I needed. The only thing I could’ve used are parts bag(s) for the (20) bolts, (20) flat and (20) lock washers, and (20) nuts I gathered…

The customer refused to have the lumber used in his house. Had to return most of it and buy elsewhere. Not the first time this has happened. Lesson learned finally.

Terrible customer service.You need to train your associates better they are the face of the company. Most of your associates are rude and act like they're doing you a favor when you ask them a question and they don't even help you!

I have been treated pretty bad by the employees and the managers.

I have been shopping this store for close to 30 years and I must say that they have the most helpful and friendly people working there. It’s a “small “ store ( not as well stocked as other locations) but it is by far my favorite store to shop at.

I have been to different Home Depot around the area for my home projects, and this one is the best. Staff is attentive asks if you need help, and find things promptly. Shirley is a get it done person, and gets you materials quickly and helps you from beginning to end! Dave is also someone very supportive and finds what you’re looking for making the experience easy! Mr. B is personable and caring, and he always makes the best recommendations! Carmen is extremely helpful and pleasant always making the experience easy. The Home Depot team here is reliable and makes the shopping experience very pleasant.

Nice store, clean, well stocked and the staff is very helpful

Shelfing items and materials

Good to go.. easy transaction

Had a great experience at the South Attleboro Home Depot. Specially if you go at closing time and ask for Shirley Laliberte she will help you, this woman is patient, nice and compassionate so good happy shopping.

See Shirley. One of the warmest, welcoming receptions I've ever had in ANY retail establishment. She was knowledgeable and efficient and made the purchase of my new stove quick and easy.

Jackie Went above and beyond to help me find A low inventory item herself quickly and held it for me.

Associate very helpful and knowledgeable on every visit

This store is cleaned and well stocked. Associates are friendly and knowledgeable.

I paid for delivery, installation, and removal of old washer. All they did was deliver. I had to find someone to install it and remove old washer

I just tried to return something I brought that I don’t needed from yesterday purchased. When it my turn another associate from the service desk told my cashier I didn’t walk in with it. After 5 or 10 minutes later after reviewing the camera they finally returned my refund. Not an apology was given to me.

I tried to use a $15 off coupon but when scanned by the cashier I was told it was for a mail-in rebate not cash off at the register. When I got home I looked the email details and it explicitly said $15 off at the register. Yes, I checked and what I bought was NOT on the list of excluded products!! What a SCAM!!!

Staff knows about higher end products SEEM hit or miss with everyday items