#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(865)609-3603

Rental Center

(865)609-3609

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

140 Green Road

Knoxville, TN 37920

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Customer Store Reviews

  • 4.9 out of 327 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (327)
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Showing 1-30 of 327 reviews
This store is always clean and organized . Staff are friendly and eager to direct you to the corr...
This store is always clean and organized . Staff are friendly and eager to direct you to the correct department that you need to start your shopping.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store was very clean and all the associates that helped us was very friendly and all the help...
The store was very clean and all the associates that helped us was very friendly and all the help they gave us was awesome I'm sorry I didn't get their names but you have helpful and friendly staff.
by
  • Verified Purchase
  • Recommended
Excellent service: employees are knowledgeable, courteous and professional, and go out of their w...
Excellent service: employees are knowledgeable, courteous and professional, and go out of their way to help you. Comparable pricing. Store is well run and clean.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I waited for 45 minutes in the plumbing isle, I went up to an associate and they paged for me to ...
I waited for 45 minutes in the plumbing isle, I went up to an associate and they paged for me to get help. Nobody ever showed up and I am an 18 year old girl who has no idea what to buy and what she needed exactly.
by
  • Verified Purchase
Great customer service. Again Thanks Caitlin!!
Great customer service. Again Thanks Caitlin!!
by
  • Verified Purchase
  • Recommended
I was very satisfied with my visit and customer support. Great experience!! Thanks again for hiri...
I was very satisfied with my visit and customer support. Great experience!! Thanks again for hiring such Quality people!!
by
  • Verified Purchase
  • Recommended
very clean and open isles and very well stocked
very clean and open isles and very well stocked
by
  • Verified Purchase
  • Recommended
This Home Depot is much more than your average Home Depot. They have available help willing to go...
This Home Depot is much more than your average Home Depot. They have available help willing to go above and beyond your needs. Thank you Home Depot for a Great experience.
by
  • Verified Purchase
  • Recommended
I have shopped at this store for years...The people here are always knowledgeable, friendly, and ...
I have shopped at this store for years...The people here are always knowledgeable, friendly, and very helpful.
by
  • Verified Purchase
  • Recommended
Best home depot around. Like visiting family. I'm horrified I accidentally left bad survey for th...
Best home depot around. Like visiting family. I'm horrified I accidentally left bad survey for this store when it was the sevierville store that was so bad. So sorry!!!
by
  • Verified Purchase
  • Recommended
Employees are always very helpful and knowledgeable! Highly recommend the store
Employees are always very helpful and knowledgeable! Highly recommend the store
by
  • Verified Purchase
  • Recommended
Brett in plumbing was great and helped me build a plant cart for my living room, great atmosphere...
Brett in plumbing was great and helped me build a plant cart for my living room, great atmosphere and great visit
by
  • Verified Purchase
  • Recommended
bought a refrigerator and dish washer. they missed the first delivery date and then wouldn't deli...
bought a refrigerator and dish washer. they missed the first delivery date and then wouldn't deliver it up my driveway when it finally came 2 days later. i will never shop at Home Depot again
by
  • Verified Purchase
1 found this review helpful
Clean and well stocked and displayed. All employees were friendly and asked if I needed help or d...
Clean and well stocked and displayed. All employees were friendly and asked if I needed help or direction. Clean and well lit.
by
  • Verified Purchase
  • Recommended
Have shopped here MULTIPLE times and it is always a pleasure - the staff are always extremely hel...
Have shopped here MULTIPLE times and it is always a pleasure - the staff are always extremely helpful.
by
  • Verified Purchase
  • Recommended
Good store. And people. I dont see a lot of people at this store so i hope it doesnt close down
Good store. And people. I dont see a lot of people at this store so i hope it doesnt close down
by
  • Verified Purchase
  • Recommended
Everyone is so friendly
Everyone is so friendly
by
  • Verified Purchase
  • Recommended
Great customer service and inventory. A+
Great customer service and inventory. A+
by
  • Verified Purchase
  • Recommended
Thanks to James in Paint, Rachel in Paint, and Guadalupe at the Cashier! Their help in planning ...
Thanks to James in Paint, Rachel in Paint, and Guadalupe at the Cashier! Their help in planning the drywall repair and tracking down a lost wallet let me close my home loan ON TIME. Just great customer service. The people at this story are always SO helpful and on top of things.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
multiple times here. always a helpful associate.
multiple times here. always a helpful associate.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Convenient location and great associates in case you need help. Mitchell helped me with a solar ...
Convenient location and great associates in case you need help. Mitchell helped me with a solar post lantern. He was terrific - very patient and personable!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Everyone was friendly and it had all the products I needed.
Everyone was friendly and it had all the products I needed.
by
  • Verified Purchase
  • Recommended
I visit often and always have lots of questions. I don’t always know the name of what I need, bu...
I visit often and always have lots of questions. I don’t always know the name of what I need, but the employees are able to figure it out and are great at giving me what I need. The employees laugh with me and are very helpful.
by
  • Verified Purchase
  • Recommended
customer service is always great and employees are always willing to help
customer service is always great and employees are always willing to help
by
  • Verified Purchase
  • Recommended
The employees are happy aka (madison) . Registers open they care about your time unlike the other...
The employees are happy aka (madison) . Registers open they care about your time unlike the other store .
by
  • Verified Purchase
  • Recommended
Very, helpful knowledgeable... staff, plenty of workers to help you find what your looking for!
Very, helpful knowledgeable... staff, plenty of workers to help you find what your looking for!
by
  • Verified Purchase
  • Recommended
The Home Depot off Chapman Highway in Knoxville, TN was very helpful to me when my Cordless Strin...
The Home Depot off Chapman Highway in Knoxville, TN was very helpful to me when my Cordless String Trimmer was not working. They very friendly, concerned, knowledgeable and quickly solved my problem.
by
  • Verified Purchase
  • Recommended
Great customer service!
Great customer service!
by
  • Verified Purchase
  • Recommended
The store was clean, employees were very helpful, but most of all (for me at least) they respect ...
The store was clean, employees were very helpful, but most of all (for me at least) they respect me and my service dog. A few associates asked if they could pet him, when I told them he was working they just asked if there was anything else they could help with like he wasn't even there (that's what's supposed to happen). They give us space to do our shopping and treat me with the exact same courtesy as they do any other customer .Well done!
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Did love going to this store as all employees are very nice but there is never a person at a regu...
Did love going to this store as all employees are very nice but there is never a person at a regular checkout and I don't do self checkout.
by
  • Verified Purchase
Showing 1-30 of 327 reviews

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