#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(909)882-3423

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1055 W 21st St

San Bernardino, CA 92405

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 329 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (329)
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Showing 1-30 of 329 reviews
My Store experience at Home Depot
The store is always clean, the Isles are never cluttered, the Shelves are full with the supplies needed, the workers are so polite and friendly, and I love the prices. I have been shopping at this Store since I moved to this City and I will always shop here. Thank you for caring about your Customers.
by
    • Recommended
    Excellent store to shop, I ussually find anything I'm looking for.
    Store is always clean, easy to find items staff very helpful.
    by
    • Pro
    • Recommended
    Great store!
    Never have an issue at this location, associates are helpful and they usually have everything I need!
    by
    • DIY
    • Recommended
    Good experience, found everything needed in a timely manner.
    Items that I needed were very easy to find even if the store was crowded, Isles had enough room to get around to prevent frustration. I needed help twice and associates were easily found and very helpful. I am always impressed by the choices that are offered on items at each store. Visited the plant section and again impressed with the selection. I buy at the store at least twice a month and would highly recommend. When comparing prices to other hardware stores you can't beat your prices.
    by
      • Recommended
      Excellent
      Always on point. Usually no long waiting periods for check out
      by
      • DIY
      • Recommended
      My experience was good once I found associate he help me find the water filter for my fridge immediately I always come to homedepot for my home needs
      Once you find associate they can help you with all your needs they are very knowledgeable on every thing in the store that you need for your home. If has to do with your home most likely homedepot will have it.
      by
        • Recommended
        Mr. Home Depot Ms. Home Depot
        This Home Depot has the best two associates of of any other Home Depot I have shopped. I tell everyone that may go with me to this store, that if either one of these associates would not work here anymore, this store is going to shut down. They know everything about this store and will help you until you understand completely. They know where every item is and the sale price if applicable and how to rent the store rental truck. I make it a point to go when they are at work if I know I will need help.
        by
        • DIY
        • Recommended
        Great store, friendly associates :)
        The items in the store were easy to find, and when I did require some assistance finding some items, the associates were available and ready to help. I've lived in San Bernardino for years and have been coming to this location for quite some time with great service and experiences every time!
        by
        • DIY
        • Recommended
        Great Experience
        Easy In, great help, friendly and helpful staff. Thanks!
        by
        • DIY
        • Recommended
        My visit
        Most of the time they have the items i need which really helps me.
        by
          • Recommended
          Admin Assistant
          I found what i wanted and needed. The store is and always clean and the people are awesome.
          by
          • DIY
          • Recommended
          Facility Manager
          Usually find what I am looking for and at a very good price.
          by
          • Pro
          • Recommended
          I loved the store
          I loves the store I couldn't keep my eyes off a few items tools in perticular but I sadly didn't have the funds to purchase these items at the time I will be returning when I have the money to but them though
          by
          • DIY
          • Recommended
          great service
          the store was very well organized and the associates there were very helpful in whatever department i was in
          by
            • Recommended
            Easy to find items needed
            Store is clean and organized. Associates are helpful and easy to locate in the store.
            by
              • Recommended
              What a Store!
              We were extremely satisfied with the associate who helped us with our return. She made us feel at ease with thr return process even though the return period had passed. We got a store credit and were sent on our way with a smile and a big thank you.
              by
              • DIY
              • Recommended
              Good store experience!
              Stella, in the kitchen design department and Chuck, a sales associate, we're both incredibly helpful! I highly recommend them!
              by
                • Recommended
                Home away from Home
                This particular store is right down the street from me so, of course, I'm giving them a great review. The only improvement I'd suggest is to co-locate a Hooters® and a Starbucks® within the store... I'd never leave....
                by
                • DIY
                • Recommended
                CHANGE OF THE SURFACE
                HELLO to the pple at and with Home Depot Today once more, my small task of garden work found help easily through the neighbor hood homedepot. I needed top soil so I decided to go around a few corers and found the parking lot of homedepot open and visibly able to handle my quick entrance and departure. So as I assumed a good spo the doors were open and readt for ease of entry and exit. I knew where to look for my favorite items in the garden section already. With my product of purchase in sight I grabbed my item and made the transaction. From there Iwent home with agood feeling.
                by
                • DIY
                • Recommended
                Todays Experience...
                Since my last visit to this store a few years ago a lot has improved for the better. Whatever it is that the store is doing to change, keep doing it !
                by
                  • Recommended
                  Store Experience
                  The store was clean and the associates were friendly.
                  by
                    • Recommended
                    Customer Service
                    Never seems to be Home Depot Employees around in the isles. When someone finds one, that person is usually does not work in the dept you need help in. Personally think sales would soar if there was someone actually selling products in the isles. It seems that HD caters more to the Contractor than to the individual homeowner that lack the knowledge of what is available.
                    by
                    • DIY
                    Customer Service
                    The store lacked employee's in the aisles to assist customers. Another person in the aisle assisted me and we both commented that this particular Home Depot stinks for customer service.
                    by
                    • DIY
                    Windows
                    The staff is friendly and helpful at this store. Both times that we have gone and needed a little extra help to put an item on the roof of our car for transport, one of the associates that were in the parking lot seemed to magically appear at the exact moment that we needed help. We are doing a lot of remodeling and will continue to shop at this store.
                    by
                      • Recommended
                      Great Store Experience
                      Store clean And Products are easy to find. That's enough
                      by
                        • Recommended
                        Great
                        Had a easy time finding what i needed to buy for my home
                        by
                        • DIY
                        • Recommended
                        Thank you paint department!!!!
                        Thanks to the paint department and to Jorge L. Thanks for going above and beyond!!!
                        by
                        • DIY
                        Home away from home...
                        Being a former associate myself, it's easy to navigate and self-shop as well as visually check for stock in the overheads and at locations with associated products throughout the store. If I need an associate, I can get one. The atmosphere is still cordial and it's like I never really left... that's a good thing.
                        by
                        • DIY
                        • Recommended
                        Great Garden expierence
                        I've always like the garden warranty at Home Depot, on Their plants, no ?'s asked.
                        by
                        • DIY
                        • Recommended
                        clean store well stocked
                        Good store. Helpful nice informative people. Go out of their way to help. Good prices and beautiful clean store.
                        by
                        • Pro
                        • Recommended
                        Showing 1-30 of 329 reviews

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