#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(408)971-5202
Tool & Truck Rental(408)971-5208
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2181 Monterey Hwy
San Jose, CA 95125
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Customer Store Reviews

  • 4.4 out of 197 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (197)
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Showing 1-30 of 197 reviews
The employees at this store, especially the Paint Counter are extremely helpful
The employees at this store, especially the Paint Counter are extremely helpful
by
  • Verified Purchase
  • Recommended
The store is always clean. There is always someone there to help you find what you need and every...
The store is always clean. There is always someone there to help you find what you need and everyone is always friendly!
by
  • Verified Purchase
  • Recommended
When entering the store look for Alonso Morales. Not only will he help you look for your part but...
When entering the store look for Alonso Morales. Not only will he help you look for your part but you would give you examples on how you can use it and install it. He's what you call customer service with a great attitude. Thank you mr. Morales your advice work perfectly my sprinklers and the pressure of my sprinklers are exactly the way you told me. I put them in now they've turned on exactly the time I want to
by
  • Verified Purchase
  • Recommended
The cashiers there do not asssist customers and have ugly attitudes worse store ever. Rude and do...
The cashiers there do not asssist customers and have ugly attitudes worse store ever. Rude and do not give assistance there
by
  • Verified Purchase
I come into this home depot every week and i have to say this is my favorite home depot. They alw...
I come into this home depot every week and i have to say this is my favorite home depot. They always carry the materials i need and if they dont have it on the shelves they are more then happy to get them off the top shelves! All of the employees have great personalities and make me feel welcome. The ladies at the pro rewards desk are always there to answer any of my questions. And they work fast to get me out of the store and ready for my workday unlike other stores that take a long time to ring up the customer. I will continue to shop at this home depot.
by
  • Verified Purchase
  • Recommended
I frequently come in to the home depot to purchase a variety of materials. I am always extremely ...
I frequently come in to the home depot to purchase a variety of materials. I am always extremely satisfied with my experiences here going from the friendly customer service to having exactly what i need and more! I am a pro reward member and any questions i have are immediately answered by the friendly staff which keeps me coming back. They all have a great personality and make me feel as though i am speaking to a friend not just a home depot employee. Keep up the great work!
by
  • Verified Purchase
  • Recommended
Good products when they are in stock
Good products when they are in stock
by
  • Verified Purchase
  • Recommended
I Love The Home Depot.I especially like that I can order stuff online and pick it up that day or ...
I Love The Home Depot.I especially like that I can order stuff online and pick it up that day or the next day,so convenient,I can look at everything online,I don't have to hurry and I can make a good decision on what I decide to purchase.I love it.
by
  • Verified Purchase
  • Recommended
some of the employees go above and beyond.
some of the employees go above and beyond.
by
  • Verified Purchase
  • Recommended
This store consistently is well stocked. People are friendly. We have been especially well served...
This store consistently is well stocked. People are friendly. We have been especially well served by the departments that do custom orders for window coverings, Windows and doors. Laura Salcedo, Millwork Specialist, was terrific in going the extra mile. There are other stores a bit closer to us, but we will always go to the GE Plant store.
by
  • Verified Purchase
  • Recommended
Came in on a Saturday and I got great customer service from Alexandra who works at the pro desk. ...
Came in on a Saturday and I got great customer service from Alexandra who works at the pro desk. She was a friendly person and very helpful.
by
  • Verified Purchase
  • Recommended
Excluding some people in the "pro" team, staff cashiers and loaders are energetic and competant. ...
Excluding some people in the "pro" team, staff cashiers and loaders are energetic and competant. Also has the best maintained parking lot, free of carts and rubbish. Has standard stuff as far as stock. Recommended.
by
  • Verified Purchase
  • Recommended
Great people, products and service. Decent, not the best prices. Will shop here for future needs.
Great people, products and service. Decent, not the best prices. Will shop here for future needs.
by
  • Verified Purchase
  • Recommended
The store's staff is super nice. They provide me with excellent customer service.
The store's staff is super nice. They provide me with excellent customer service.
by
  • Verified Purchase
  • Recommended
I JUST LOVE COMING HERE IS BEEN A WHILE SINCE I SEEN THIS LADY,SHE AFRO AMERICAN GREAT BIG SMILE....
I JUST LOVE COMING HERE IS BEEN A WHILE SINCE I SEEN THIS LADY,SHE AFRO AMERICAN GREAT BIG SMILE.. n is bright EYED N READY TO GIVE GREAT CUSTOMER services ...BUY SHE IS SO sweet funny ..caring she MUST HAVE KIDS CAUSE WHENEVER i bring MY KIDS she lets them scan items and bag things ...it so much easier when the pay for you stuff is a smooth check out... I screaming she needs a raise ,I HAVE BEEN COMING TO THIS STORE FOR YEARS N NEVER HAVE I MET MORE OF A FRIENDLY ASSOCIATE...
by
  • Verified Purchase
  • Recommended
Clean store
Clean store
by
  • Verified Purchase
  • Recommended
Great visit, in and out with everything I needed
Great visit, in and out with everything I needed
by
  • Verified Purchase
  • Recommended
I love coming here. They have everything I need and a variety of value/quality to choose from! Ea...
I love coming here. They have everything I need and a variety of value/quality to choose from! Easy to navigate. Clean store with very knowledgeable associates.
by
  • Verified Purchase
  • Recommended
Clean store. Nice people. Perfect selection of what I needed. And very quick check out!
Clean store. Nice people. Perfect selection of what I needed. And very quick check out!
by
  • Verified Purchase
  • Recommended
Cashier SUJEIRY is an excellent employee and deserves recognition.
Cashier SUJEIRY is an excellent employee and deserves recognition.
by
  • Verified Purchase
  • Recommended
I have shopped at this Home Depot for everything from lightbulbs to a complete bathroom remodel. ...
I have shopped at this Home Depot for everything from lightbulbs to a complete bathroom remodel. The store is always straightened up and organized. The employees are friendly and always willing to help if needed. If you find something online you want the in-store pickup is GREAT. Edith in Customer Service has helped me several times, order picks, returns, etc. She always has a smile.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees were super helpful and had a friendly, positive attitude.
Employees were super helpful and had a friendly, positive attitude.
by
  • Verified Purchase
  • Recommended
The store has the best customer service in the area! I'll drive a little further just to come her...
The store has the best customer service in the area! I'll drive a little further just to come here because the associates are quick and very helpful. They are normally fully stocked with various brands and is very clean and uncluttered. I can usually find what I need by myself, but if I can't, someone's always near by to help. The Manager on Duty, JT goes above and beyond with his service skills!
by
  • Verified Purchase
  • Recommended
Greatest people work here, always nice as well as helpful, know where stuff is that I want. Also,...
Greatest people work here, always nice as well as helpful, know where stuff is that I want. Also, I love flowers, plants; this store has the best selections and I got two kinds of Blueberry bushes and two Blackberry plants. Yum when they are ripe. Perfect for my sunny balcony. I have containers of organic vegetables too, with guidance from Master Gardener at La Mesa Verde Garden club - call for information (408)9.16-5068
by
  • Verified Purchase
  • Recommended
The store was a typical HD but in the Paint department Jimmy Hanson was outstanding. Ask for him...
The store was a typical HD but in the Paint department Jimmy Hanson was outstanding. Ask for him if he is on duty. You will be glad you did.
by
  • Verified Purchase
  • Recommended
The lumber section did not have what I was really looking for. The lumber was scattered and in di...
The lumber section did not have what I was really looking for. The lumber was scattered and in disarray. Boards in wrong bins. Gates partially closed. Forklifts parked in the way. Overall not very efficient or easy to get to or even find.
by
  • Verified Purchase
Great service, clean place!
Great service, clean place!
by
  • Verified Purchase
  • Recommended
It was fairly easy today to get what I needed
It was fairly easy today to get what I needed
by
  • Verified Purchase
  • Recommended
I got answers to my fixit problems, right size products for my repairs, help finding right produc...
I got answers to my fixit problems, right size products for my repairs, help finding right products and how to use them. This is the store to go to, you'll get what you need, help you need, and feel better when go home to do the fix than you went out to get stuff to do the jobs. Relief and satisfaction together, a great store.
by
  • Verified Purchase
  • Recommended
The home Depot in Monterey road in san jose, ca or GE Store is the best store in the San Jose are...
The home Depot in Monterey road in san jose, ca or GE Store is the best store in the San Jose area, from J.T. to Alicia they are GREAT people. Thank you ALL.
by
  • Verified Purchase
1 found this review helpful
Showing 1-30 of 197 reviews

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