#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(803)419-6102

Rental Center

(803)419-6110

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

285 Forum Drive

Columbia, SC 29229

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 646 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (646)
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Showing 1-30 of 646 reviews
The Best Home Depot Ever
The people who helped me get my desk remodel went above and beyond each time I visited this location. Israel, Tammy, Kelvin, Eboney, Kay and Phyliss made my entire experience one that I will never forget. Recently moving to SC this location was the perfect distant from my home and one that I will visit every time I need somethings. The customer service and the warm welcomed was needed and I wanted to make sur this corporation knew about them. Debbie is great as well
by
    • Recommended
    Customers are interuptions
    Went to get paint memorial weekend. Bunch of associates standing around building pallets. No one in paint. No one asked if we needed help. Finally found someone. One women said to us indirectly, yeah well shes right there, pointing to a girl 50 feet away. Overhead speaker blaring manager escalation in electric since no one responded to them either. Not the first time, more like the norm now.
    by
      Delivery Drivers sucked
      They damaged my walls and they didn't care. They sucked.
      by
        Canceled order
        Store staff worked hard to fix a problem caused by warehouse staff . They were to work with us and make it right . As a former HD employee my husband was happy to with the solution !!
        by
          • Recommended
          Great Customer Service
          This store has great customer service. Highly recommend!
          by
            • Recommended
            Great Staff
            I love the staff. They are one of the primary reasons I shop at this store. I can always find someone to help me when I need it and everyone is courteous.
            by
              • Recommended
              Staff is friendly and helpful
              John in garden helped me load my items and taught me how to design my raised vegetable garden. Very helpful. Will definitely shop here again.
              by
                • Recommended
                Great customer service
                I’m new to the area and felt right at home because of the attention and help I received.
                by
                  • Recommended
                  Great customer service
                  Got exactly what I was looking for
                  by
                    • Recommended
                    Michelle was great
                    Michelle was a great and helpful cashier. She was helpful in finding what I needed.
                    by
                      • Recommended
                      Always a pleasure shopping here
                      A great store. Clean, friendly staff. I never have to ask where something is because the staff beat me to it. Easy in and easy out.
                      by
                        • Recommended
                        Terrific Employees
                        The help we’ve received from the employees, particularly Nan and Chris in the appliance department, has been second to none. We will continue to shop because of the help we normally get.
                        by
                          • Recommended
                          Exceptional Service!
                          We bought a replacement window for a real estate client and needed the measurement appointment ASAP. The employee in millwork went above and beyond to make it happen. She also helped us with another project in an very efficient way. She is knowledgeable and shows interest in solving problems and answering questions. Refreshing experience.
                          by
                            • Recommended
                            Have everything I want
                            I used the sand today to lay down a small patio
                            by
                              • Recommended
                              I asked before leaving was the order correct and it was not. They said it was correct.
                              I asked before leaving was the order correct and it was not. They said it was correct.
                              by
                                EXCELLENT PLACE TO SHOP
                                My wife and I often visit this store and are pleased with the attention and customer service employees.
                                by
                                  • Recommended
                                  Home owner
                                  Very polite and helpful thank you
                                  by
                                    • Recommended
                                    The way a store should operate!
                                    Clean & Neatly organized stock. Friendly & helpful staff
                                    by
                                      Great store
                                      Always a good experience at the Sandhills location.
                                      by
                                        • Recommended
                                        Sandhills Home Depot is world class
                                        Friendly and helpful staff. Well stocked store that is kept neat and clean. There’s a lady at the paint counter that is superb in every way. I prefer this Home Depot store over all others.
                                        by
                                          • Recommended
                                          Great service
                                          Went in knowing what I wanted. The young lady in the appliance department was spot on and very friendly. I ordered my washer and dryer with no glitches and it was delivered and installed on the day promised.
                                          by
                                            • Recommended
                                            Natalie is an exemplary associate!
                                            We encountered an issue with a product we purchased last year and Natalie made sure that a resolution was identified posthaste. Her diligence and attention to details were exemplary. We were able to purchase a replacement and now awaiting for delivery🥰. Natalie is the reason I keep coming back!!!
                                            by
                                              Great Service
                                              Experience was great and Kay, was a tremendous help!
                                              by
                                                • Recommended
                                                Bring the kids
                                                This location is always friendly and well staffed, items are generally easy to find. The store has the free Kids kits every month, they are great at teaching the younger kids how to hammer and work a screwdriver my only better if is that a small subset of the kids carts and some trollies need parts fixed/replaced. They usually have enough working carts though so I didn't deduct a star.
                                                by
                                                  • Recommended
                                                  No workers in sight to help
                                                  I had to hunt for someone to help me!
                                                  by
                                                    Not going back
                                                    DO NOT take Apple pay, must insert the card. Will not return because of this, in addition to uninterested employees.
                                                    by
                                                      Outstanding Customer service
                                                      Outstanding and professionals services provided to all customers.
                                                      by
                                                        • Recommended
                                                        Washer/Dryer Purchase
                                                        The assistance that I received in the purchase of a washer/dryer set from sales specialist,Nan was extremely helpful. Her product knowledge invaluable has she h informed me of the dryer duct hose change to meet new safety standards, reviewed specs, and recommended an alternative with the periscope dryer duct to ensure a smooth installation & fit of the washer/dryer in my laundry closet.
                                                        by
                                                          • Recommended
                                                          Outstanding Store
                                                          I receive outstanding customer service every time that I enter this store. The employees are very friendly and helpful
                                                          by
                                                            Amazing employees
                                                            Every time I visit this Home Depot, the employees all have a great attitude and are extremely helpful! I recommend asking for Phyllis or Nareka if you need any help at all! Both ladies will ensure your trip is as easy as possible!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 646 reviews

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