#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(408)450-0300

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2435 Lafayette St

Santa Clara, CA 95050

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 343 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (343)
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Showing 1-30 of 343 reviews
Great Service
An employee (apparently a manager) stopped and showed the price on every ac unit and helped me pick one up for the same price and near double the cooling.
by
    • Recommended
    Purchased a new refrigerator
    I will actually get delivery tomorrow and I feel confident if the delivery people are as good at their job and my sales person Violeta I will be more than pleased to
    by
      • Recommended
      Are you confused?
      I haven't made a purchase from HD for more than a year. So, why am I getting these messages?
      by
        Thank you Allison and Oscar
        Allison and Oscar were super kind and helpful to get the laminate flooring I needed with a forklift from the high shelf. They deserve more than 5 stars!
        by
          • Recommended
          Ryobi Lawn Mower
          I am so happy with my Lawn Mower
          by
            • Recommended
            creepy tracking via credit card
            Buy one thing in person and they somehow match that credit card to your email and constantly bug you for surveys. It's incredibly creepy and super obvious they're tracking you and reselling your data.
            by
              Inventory is pretty good.
              I have purchased lumber and is much better than the other guys. Plastic storage bins have been used and the lid and base of box in good shape still. I am always doing handyman stuff, and I seem to like everything overall.
              by
                • Recommended
                How to find anything you might need! without asking
                I have shopped at this store for years and have found it to be well organized, clean and friendly. I was looking for a sensor light for my back yard. I could not find the aisle, so I found this young man who was able to understand what I needed and took me to the place where they had a ton of them. They have a good selection of everything you need. I bought my refrigerator there and the delivery was seamless.. great service. They have a service desk and if you are patient, and wait til the commercial folks are done, they can help you with your project. They are even willing to look things up and order for you. I ordered lots of stuff thru them and it was easy and they are all so very nice at the desk. Give it a try.. it's worth it.
                by
                  • Recommended
                  Employees are friendly and helpful
                  We bought a few items and the Santa Clara, CA Home Depot Store, and every employee that we encountered was friendly, helpful, and an all-around pleasure to encounter while in the store. We had bought a microwave from the same store about two weeks ago and had the experience with the employees working that day. Going forward this store will be our go-to home improvement store!
                  by
                    • Recommended
                    Lafayette store
                    Great store with great employees!
                    by
                      • Recommended
                      No ApplePay ?!
                      While there are some things I might need to go here for that I can't get elsewhere, the fact that there is no ApplePay payment option (hello, it's 2024) makes it not just inconvenient, but sometimes impossible (wallet in car and not having any credit cards with me, because the phone is all I need) to shop here. Having to carry and give credit card info is far more risky.
                      by
                        Very unhelpful and not my business attitude
                        Feedback for 2435 Lafayette St Santa Clara Garden checkout cashier and garden center employee: Very unhelpful and not my business attitude. Tried to check out with three items, a plant, and two other items. The cashier scanned the plant twice with her gun. It couldn’t register. She called for a manager. No one appeared. She put my items away and told me to wait. Person who appeared literally just walked back to the plant section so I could show her where the plant was. Scan it and just tell me the same thing, walk all the way back to cashier to have her re-enter numbers manually three times, not work, then ask me to follow her so she can call the vendor. When I asked if she could at least help me check out the remaining two items, she said I can’t.
                        by
                          satisfied customer
                          any time i need items for home fix and gardening this is the place
                          by
                            Misbehaving Staff
                            Today i visited this store and i was at the checkout counter after carefully thinking i decided to apply for CC. There was this girl who was not willing to help and refused to talk to their own customer service over the phone and said its not my job. She was so annoying. Did not let me apply coupon. Felt like to wanted to go home early… really disappointed
                            by
                              ?
                              Always a great place to shop, and special order
                              by
                                • Recommended
                                Sales person was great!
                                Desiree, the sales cashier, was great. She helped me locate what I was looking for and gave me the sale price. I was very grateful for her assistance.
                                by
                                  • Recommended
                                  Great Customer Service!
                                  I went in and purchased a Samsung Washer and Dryer. Thanking the Sales Attendant for excellent service and and a speedy process! It's awesome when it doesn't take a long wait to get in and out. Thank you Home Depot until next time!
                                  by
                                    • Recommended
                                    May I nominate the employee of the month?
                                    I was looking for this particular product at the store, but no one could help me find it, and the website keeps crashing every time I click "store map" to locate the item. Luz, who spent a good amount of time, walked half of the stores, went above and beyond to make sure I get the product I want and put a smile on my face!
                                    by
                                      Waited over 10 minutes for a manager for Veterans discount... never received assstance.
                                      Stood as self-checkout waiting for a manager to add my Veterans discount. Manager was oblivious to the employee asking for her assistance. Stood there fo 10 minutes waiting for manager to acknowledge I was waiting for my discount, never received managers attention. Finally got tired of waiting, while holding the line up, decided to just pay full price. Happy Veterans Day.
                                      by
                                        1 found this review helpful
                                        Best shopping center at the heart of silicon valley
                                        I shop at this store for 10 years as foreigner. Homedepo helped a lot of my home improvement and projects. Saved a money and efforts to find the correct item for home and garden. I had a great shopping experiences at every time and season.
                                        by
                                          • Recommended
                                          Trey provided outstanding customer service
                                          I will certainly shop here again in the garden center and will definitely look for Trey. He is amazing.!!!!!
                                          by
                                            • Recommended
                                            Ordering windows
                                            This year we order windows .HD promised a date when windows arrived.Windows came before the date and Home Depot did call us windows are here!!!
                                            by
                                              • Recommended
                                              Window order
                                              Special thanks to Nancy(don't remember her last name), who helped me to order a retrofit window. Very helpful and professional
                                              by
                                                • Recommended
                                                Great Store super friendly employees
                                                I buy a lot from this store and we'll pleased with there products
                                                by
                                                  • Recommended
                                                  Home Depot the home repair store
                                                  I am retired, and I always have enjoyed going to Home Depot to purchase the things I need in order to make repairs on my home.
                                                  by
                                                    • Recommended
                                                    Customer Service Personnel
                                                    This store has good customer service. It is much improved. People are courteous and helpful. If they don’t know the answer, they will find someone who can answer.
                                                    by
                                                      • Recommended
                                                      Awesome experience
                                                      Great experience. Walked in and got what I needed and checked out in about 3 minutes. Diamond S was very helpful with my issue. Great employee. Thank you for being a great employee even though corporate is horrible.
                                                      by
                                                        • Recommended
                                                        Excellent Store
                                                        Very satisfied with the stuff bought from this store.
                                                        by
                                                          • Recommended
                                                          Exllent management .
                                                          I bought many items from difference Home Depot and this store with Exllent management great selection of staff is special store to me.
                                                          by
                                                            wall hooks
                                                            Home depot don't sell rubbing alcohol for the wall hooks that require no drilling.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 343 reviews

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