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Showing 1-30 of 302 reviews
Sep 28, 2015
Great cashier service
Cashier (Susan) was friendly, quick, accurate, knowledgeable, and professionally dressed. She exceeded my expectations by wrapping several pieces of lath making it easier for me to carry the items to my trucker.
by
DIY
Recommended
Sep 15, 2015
Helpful clerk
Olivia was a very helpful clerk and made the whole experience of shopping a lot more pleasant.
by
DIY
Recommended
Sep 14, 2015
good store
I like the store but you might want rethink placement of cement bags move 80 and 100 lbs bags from 2nd shelf and move 40 and 50 lbs bags from floor to 2nd shelf
by
DIY
Recommended
Sep 8, 2015
great store experience quick and convenient
Olivia was a great help as are the many other associates i come into contact.
by
DIY
Recommended
Sep 8, 2015
finally a box store with someone who enjoys their job!
Having been doing the Home Improvement thing for a long long time now, and having seen the quality of help diminish over the years, I was very pleased to find that over half of the people working (and on a holiday no less) were bright cheerful and upbeat! Unlike most, I came in knowing what I wanted and where it was located, I was immediately greeted and asked if I needed help with anything. Not callously, but with genuine interest. I deferred initially as i am familiar with the store, but the item I wanted was stocked near the top of the racking. I had barely identified where it was when a cashier, not a floor clerk, but a cashier stepped up and asked if I needed a tool from the top rack. From there it was all breezy. A half a bunk of sheet goods hand loaded by a couple of enthusiastic guys who boasted that they could hand load my truck faster than using a forkllift, and who frankly proved it, got me in and out in almost record time. A big shout out and thank you to Sarah SXC3948, and the two eager kids she called in to help!!
by
Recommended
Sep 8, 2015
Fast efficient service. I was in and out in no time.
I appreciated an associate offering to help me find the things my husband sent me to get. He was pleasant, and knowledgeable. The cashier was especially helpful and very nice.
by
DIY
Recommended
Sep 7, 2015
Good store experience
Store was very clean and products were easy to find
by
DIY
Recommended
Sep 1, 2015
Very Nice Shopping Experience
I really appreciate the Scottsbluff store. Every time ive been there there have been at least one or more employees that ask me if I need any assistance finding things. Its always in and out. Never have a bunch of delays like when I go to Menards. Thank You
by
Pro
Recommended
Sep 1, 2015
exceptional employees
Purchasing appliance and building made supper easy thanks to the staff.
by
DIY
Recommended
Aug 23, 2015
okay experience!!!
MY experience was alright , the service was just so so!!
by
DIY
Recommended
Aug 13, 2015
Your products and prices are great, but ....
I recently purchased approximately 1000 lbs of pre-mix concrete [60 lb bags] and sand [50 lb bags]. I had numerous employees walk past me without offering to assist. Until the lady from Garden past by [who is 4 foot nothing and 100 lbs - she offered to help me!].
I perceived a real lack of willingness to perform their job functions in the employees.
by
DIY
Aug 12, 2015
Great customer service
I am thoroughly impressed with the customer service I have received consistently every visit I have made to the Scottsbluff Home Depot. It makes building a new home less stressful, thank you!
by
DIY
Recommended
Aug 10, 2015
Trip to Home Depot !!
The store was clean and there was a friendly lady to greet me when I came in and asked if I needed any help. The only problem is that this lady doesn't know much.
by
Pro
Recommended
Jul 31, 2015
Great service!
We always are pleased with how helpful everyone in the store is, and we are always greeted by numerous employees.
by
DIY
Recommended
Jul 28, 2015
great store to shop at
I go to this store for both personal and business use. the store is clean and the people that work there are friendly, helpful, and look like they enjoy their job more than most retail employees. I also swear that this store has the best bathrooms in the whole town.
by
Recommended
Jul 28, 2015
Always willing to help here at Scottsbluff !
Store is always clean. Managers and staff are always willing to find what you need and additional discounts if available ...
by
DIY
Recommended
Jul 28, 2015
Wes's in the paint dept is great!
Wess told us everything we needed to know about Deck Over. We had no questions when we left your store. Wes's was the best!
by
Recommended
Jul 23, 2015
Very nice store
Store clean and organized, easy to find help when needed.
by
Recommended
Jul 11, 2015
USUALLY A GREAT EXPERIENCE. NEW FOLKS THERE AND NEED TO UNDERSTAND WHAT THEIR OWN DEPARTMENTS OFFER.
STORE WAS VERY CLEAN AND ORGANISED. GREAT HELP FROM THE EMPLOYEES WHO HAVE BEEN THERE ALONG TIME. NEW EMPLOYEES NEED MORE TRAINING AND A BETTER UNDERSTANDING OF WHAT THEY ARE SELLING IN THIER PERSPECTIVE DEPARTMENTS.
by
Verified Purchase
Pro
DIY
Recommended
Jul 2, 2015
Always good
Only complaint is the AC Store was hot and humid and was going to get worse
by
Recommended
Jul 1, 2015
No place like it.
Store was clean and restrooms clean. Not adquate AC for the heat now.
by
Recommended
Jun 29, 2015
The BEST cashier works at Scottsbluff Home Depot!
Twice in the last 3 days I have been waited on by Muhamadou at the Scottsbluff Home Depot, and he is a SHINING STAR example of what customer service is all about. Friendly, proactive, helpful, knowledgeable and a great communicator (even though English is not likely his primary language)!!!
I will look for him every time I go in the store, he is a great representative of Home Depot and truly cares about the customer having a great experience!
SH.
by
DIY
Recommended
Jun 29, 2015
Amazing customer service!!!!
My experience was above and beyond what I expected. Lester and Rusty were more than helpful and again are a huge asset to your company
by
DIY
Recommended
Jun 12, 2015
Excellent service
This store is always so clean and so organized. The cashiers are so friendly and helpful when using the self checkout.
by
DIY
Recommended
Jun 11, 2015
bathroom make over
needed help buying toilet, shower and new faucet and received good advice to help me make a decision
by
Recommended
Jun 11, 2015
Alan Grasmick made the experience great and saved a sale. But there was 4 days of run around and people not sure of the information.
The only good thing about buying the lawn tractor was Alan Grasmick.
He was so nice, helpful, and knew what he was doing!!
Thank You Alan...I will look you up if I need to know anything.
Home Depot is very luck to have you!!!!!!!
by
DIY
Recommended
Jun 10, 2015
Store experience
I get really tired of searching for an associate to assist me and if it weren't for the friendliness of cashier Susan I.would probably do all of my shopping ay Menards.
by
Pro
Recommended
Jun 9, 2015
Great store experience
The help I received when I went to buy the materials to build my deck was exceptional. They provided me with everthing I would need including a blue print on how to put it together.
by
DIY
Recommended
Jun 5, 2015
Helpful and cheerful
always enjoy going to Home Depot in Scottsbluff the staff is eager to help and usually they have a very sunny attitude. it is my go to home improvement store
by
DIY
Recommended
Jun 2, 2015
Great!
The new associate in the paint department was amazing....great hire!,,