#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(907)644-5646

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1715 Abbott Road

Anchorage, AK 99507

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 322 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (322)
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Showing 1-30 of 322 reviews
Better than other home depot stores in town.
Friendly and responsive but not a lot of noledge . As 1 employee told me we are just regular employees when I asked if there was any one that nose about some of the bath tubs.k
by
    • Recommended
    The Best Customer Service of Any Anchorage Store
    This Home Depot on Abott Road in South Anchorage has the most incredibly insane outstanding customer service! So unusual in most all other industries, but not here.. Outstanding work S Anchorage Home Depot Team! I’ll be back!
    by
      • Recommended
      Excellent Customer Service
      Very good customer service in returning a product.
      by
        • Recommended
        Love south anchorage home depot.
        I have a small lawn maintenance business and south anchorage home depot has kept me going . They have a friendly staff (most of whom I have delt with) If I need to do some fabrication this is always my first stop . Most the time it's my last stop as well
        by
          • Recommended
          Thank You Assistant Manager Ryan (Anchorage) and Joseph (Kenai)
          Took me over a month to get ONE lawn mower transferred from Kenai AK to Anchorage AK. If not for Joseph in Kenai and Asst Manager Ryan in Anchorage - and all of the visits, phone calls and legwork I did - it wouldn't have happened. I'm giving a 3 star rating for all the work "I" had to do to get something transferred. If I was asked to rate Joseph and Ryan, I'd give them both 5 stars. Joseph in Kenai should be an Asst Manager as well.
          by
            Best Home Depot Customer Service in Alaska
            We always have great luck finding Special in store deals, we found 3 under counter Fridge Freezers the price was great and our lodge customers love them, they are also very good on Electric cost. This is a great Store!
            by
              • Recommended
              Fantastic employees
              They helped me find my product with a smile. Took a while but never ever gave up finding it for me
              by
                • Recommended
                The staff was incredible kind and knowledgeable
                Big kudos to Eloisa, Gerardo and Darius who helped me to find all I needed it and provide with orientation
                by
                  • Recommended
                  Great store
                  This store was clean, well stocked, and helpful, knowledgeable staff.
                  by
                    • Recommended
                    Buyer beware.
                    Whe in ever getting your receipt, make sure the number of items match and the price of each one matches. They apparently have a scanning issue. I got one product and was charged double for another one. I checked only the number of items. Manager not helpful,over the phone.
                    by
                      Excellent
                      Great customer service and friendly staff
                      by
                        • Recommended
                        Great customer service!
                        Thanks to Bob and Karol for taking me by the hand to locate the needed items from my shopping list.
                        by
                          • Recommended
                          Paint Department Needs Better Estimation Skills
                          I purchased paint for two rooms in my house. I gave the employee in the paint department measurements for the rooms and was told to buy what ended up being double the amount of paint needed. Now I’m sitting on over $100 worth of unopened and unusable paint cans that cannot be returned.
                          by
                            Going for years. An assett to tgecommunity.
                            Actively supports veterans organizations .
                            by
                              • Recommended
                              Poor customer service
                              Took several minutes to get help on the floor. Then I was double charged for a cut 2x6 and when I realized it 11 days later while returning another part of the purchase, customer service refused to refund the error.
                              by
                                Customer Service Excellence!
                                The follow up with numerous employees landed me the instock refrigerator I wanted with a timely delivery the very same week! Go the HD in South Anchorage for great service!
                                by
                                  • Recommended
                                  Thank you
                                  Thank you Sale Cashier, Terry You were super nice and pleasant. have a happy Holiday
                                  by
                                    Great customer service!
                                    We definitely love Home Depot in our home! We always seem to find what we need, and the guest service that we get from most locations and most of the employees has always been exceptional. I would like to give a shout out to Larry L. for his above and beyond service today. He stuck with us until we found the product we were looking for, and it no time, rolled his eyes, or seemed put out by having to do so! Sometimes that is a really hard thing to find in today’s society.
                                    by
                                      • Recommended
                                      Products are good so as the store and employees but bad delivery service.
                                      Products are good so as the store and employees but bad delivery service.
                                      by
                                        • Recommended
                                        Home Depot Employees
                                        I just bought an LG matching Range and Microwave oven at Home Depot. And my experience was absolutely amazing. I saved money and finally found the appliances I was looking for. But the Associates that helped me was the key to my experience. Very knowledgeable professional patient thank you so much Jennifer and Zee who work at Home Depot at 1715 Abbot road Anchorage Ak.
                                        by
                                          • Recommended
                                          Good and Bad
                                          First of all I would like to thank Mr. C for your incredible customer service. He was quickly to get things for us that we needed. When he was busy getting things on a pallet for us we asked a Milwaukee rep to assist us in getting a battery for us that wasn’t on the shelf and she replied the pattern was on a pallet in the back and would not be able to get someone to get us the battery and told us we need to go to another Home Depot. We had just bought 5 Milwaukee tools and she treated us very poorly. I will be contacting Milwaukee also about the behavior of the rep. I will finish this by Thanking Mr. C and the cashier Linda for excellent customer service!
                                          by
                                            Great customer service manager Jesse on abbott excelled in his job
                                            I love the dewalt iphone charger cords they are my favorite however the stock was either low at abbott or out of stock at the rodeo and tudor stores
                                            by
                                              • Recommended
                                              Great customer service
                                              Michael at self checkout was engaging and super helpful.
                                              by
                                                • Recommended
                                                Store experience was fine .....
                                                I bought a stack washer/dryer unit to be installed today. They showed up late in the "afternoon" window rather than the morning as promised. The contract install people had no tools and had to borrow from me, they did something incorrect with the wiring that shorted out the washer so I had them take it back. I had the transaction refunded and will not buy appliances from them again, ever. I will never know if the product was any good because the pop, spark, electrical short killed it before I even got a chance to try it.
                                                by
                                                  1 found this review helpful
                                                  Garden was extraordinary nice
                                                  The assistance at garden department was above and beyond those guys got the hand dirty but they were excellent help helping me to get my products
                                                  by
                                                    • Recommended
                                                    1 found this review helpful
                                                    Friendly and helpful
                                                    I really like this store. It's is usually clean and stocked. You can almost always find an employee who will help you, or they'll grab another employee if they don't know. They will greet you as they are passing by. And, they love my dog : )
                                                    by
                                                      • Recommended
                                                      Extremely helpful
                                                      Beside still waiting for my appliance to arrive, very satisfied with service
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        From the front door to check out, employees helped me find items, answer questions, and suggest items I was missing to complete my projects. Happy customer service agents processed my returns and informed me on promotions, and signed me up for their "rewards" program. You made me feel valued and important. Thank you all!
                                                        by
                                                          • Recommended
                                                          Rockstar associates
                                                          Went in to get some new locks and door handles because I'm going through a divorce and I need to change the locks. I've been putting off this trip because previous experiences have been less than stellar - so this time I tried a different Home Depot than I'm accustomed to. Not only did I get what I needed to complete the job at hand, but I left the store feeling better than when I entered and I wholly attribute that to my cashier Chris. His overall kindness, compassion, and willingness to help shone. I will make a point of going to this Home Depot in the future. Thank you again, Chris. I hope you hear of these reviews :)
                                                          by
                                                            • Recommended
                                                            Incredible Service
                                                            We greatly appreciate the store being staffed with well trained, knowledgeable people. All who were eager to assist customers.
                                                            by
                                                              • Recommended
                                                              1 found this review helpful
                                                              Showing 1-30 of 322 reviews

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