#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(631)395-7712

Tool & Truck Rental

(631)395-7718

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

399 William Floyd Pkwy

Shirley, NY 11967

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 416 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (416)
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Showing 1-30 of 416 reviews
great experience
awesome help from man james i think he was a manger
by
    • Recommended
    excellent service
    great shopping experience today net maria at the pro desk so friendly and helpful got me out quick
    by
      • Recommended
      plywood
      I was helped by maria at pro today say was so friendly and got what i needed right away. I will be shopping at this location again.
      by
        • Recommended
        awesome customer service
        great customer service here at shirley store met maria pro she did my order
        by
          Waiting on kine to checkout yourself
          Riverhead and Shirley, what a disaster
          by
            Amazing store
            I came into store yesterday was greeted by lovely employees and staff was nice everything I needed was in stock.
            by
              • Recommended
              ELIMINATED PRO PARKING OVER HANG PARKING
              As I always do I went to pick up material and realized its been weeks since construction in the parking lot ended, asked an associate about it he told me closed for good you cant park there any more find a manager and complain if you like me will be standing in the rain loading your material next to a place that provided me shelter for years
              by
                Great customer service
                We had a online order issue and Jenny helped us resolve the issue and was pleasant to work with.
                by
                  • Recommended
                  Epic store!
                  You can find anything in shirly home Depot especially nice workers
                  by
                    • Recommended
                    Great employees
                    Dina helped me find the perfect dishwasher she went above and beyond thanks Dina
                    by
                      • Recommended
                      Excellent customer engagement.
                      The Home Depot experience can vary depending on what I need how what’s going on around me. My past few visits to this location I’ve noticed associates have been more engaged. I have received excellent customer service from Nichole at the registers on multiple occasions. She was friendly and made check out fast and simple. I even watched her interact with other customers and they seemed to appreciate her knowledge of the store and products.
                      by
                        • Recommended
                        Great store
                        All of the employees are super helpful and get the job done.
                        by
                          • Recommended
                          My military service not recognized
                          I am disgusted that home depot does not recognize the United States Coast Guard Auxiliary as military service. All of the thousands of hours of time I have of service but yet I'm not recognized..
                          by
                            Great experience
                            Staff was very friendly and knowledgeable. Gave me exactly what I needed without upselling me. I will return to this store often!
                            by
                              • Recommended
                              Great display of variety
                              I went in to just get 4 cycle fuel but I later returned to get flowers as they had a nice display. Store is very clean and for the most part everyone working there is friendly
                              by
                                • Recommended
                                Exemplary employees!
                                There are several employess at the Shirley store that wil always go the extra mile for me. Jennifer, previoysly at Pro Desk, Alexi at Pro Desk, and Allison in customer service. These three have made it possible to work with Home Depot and satisfy ALL of my customers. Thank you!
                                by
                                  • Recommended
                                  Date Spot
                                  My wife and I have made so many visits here that the associates have become familiar. We kid around about it being our "date spot". We have always been treated well and the staff is friendly.
                                  by
                                    • Recommended
                                    Friendly above and beyond
                                    Kathy went out of her way to assist us with the kids workshop!
                                    by
                                      • Recommended
                                      Poor Customer Service
                                      I came into the store last night to try and get a propane tank and I went on line in customer service to buy one. A guy cut the line from the exit and I already had been waiting for ten minutes and Mark A. decided to take the random customer instead of me. I had said I was next 5 times and even went over to the associate and said I was next and was completely ignored by both the customer and Mark A. I work in retail and what he showed was poor customer service and was completely unacceptable. The cashier Victoria was more helpful than Mark A. Most likely not coming here again. Mark A. needs to be talked about brushing up on his customer service
                                      by
                                        Amazing Experience!
                                        We were helped throughout our whole experience! We were helped in the paint department, shelving department and during checkout! Paul was the one who ensured we left satisfied at the end of our visit. We will definitely be back!!!
                                        by
                                          • Recommended
                                          Don't shop at this store
                                          Bad attitude of Security and Woman at Self Check counter. They profile people.
                                          by
                                            Excellent customer service and a very pleasant experience
                                            This place has an excellent session are very helpful making it a very pleasant experience going out for supplies which I commonly do I have no complaints about this particular location and know many of the employees they are very friendly and helpful
                                            by
                                              • Recommended
                                              Shopping experience
                                              Shah in the paint department went over and beyond to assist us. Friendly, polite, hard working. It was a pleasure to shop today.
                                              by
                                                • Recommended
                                                keys made
                                                Sean and Joe very helpful and personable
                                                by
                                                  • Recommended
                                                  Convinient
                                                  Friendly staff and convinient
                                                  by
                                                    • Recommended
                                                    Wonderful floor staff
                                                    Shirley NY location: Wed 7/20/2022 1st Stephon had such a lovely smile on his face. Very approachable. 2nd Sean helped me find the piece of wood I needed for a very odd project. 3rd AL custom cut the board to what I needed. I felt like I won the lottery I was taken care of so well.
                                                    by
                                                      • Recommended
                                                      Great store
                                                      Amazing employees!!!
                                                      by
                                                        • Recommended
                                                        Shirley Home Depot
                                                        The sales person, Mary, was extremely knowledgeable and helpful! Great service.
                                                        by
                                                          • Recommended
                                                          great
                                                          This customer chose to rate the product and not provide text.
                                                          by
                                                            • Recommended
                                                            Exceptional service
                                                            50 bags of mulch were hand-loaded in my truck by associate LIZ.... Amazing!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 416 reviews

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