#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(713)413-5402

Rental Center

(713)413-5408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

10111 Broadway

Pearland, TX 77584

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Customer Store Reviews

  • 4.3 out of 491 reviews
83%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (491)
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Showing 1-30 of 491 reviews
Out of towner
I’m in from N. J. Visiting my son. I purchased a Weber grill. They sent me the wrong one ( natural gas instead of liquid propane. In one day. I called Elisabeth the sales person. With in 2 hours the swapped out another and we were eating steak that nite. My thanks to Elisabeth and tha Siver lake Texas HOMEDEPOT.
by
    • Recommended
    Great Experience
    Nice experience at checkout. Kalia was positive and had a smile. It's nice to see her great attitude when it's easy not to be positive, when dealing with rude people at times.
    by
      • Recommended
      Silverlake employees are helpful
      The sales people and the parking lot attendant collecting carts were quite friendly. The product was partially crushed (inside the box and not visible from the outside of the box), but the store is so far away that we have not returned it.
      by
        • Recommended
        Knowledgeable Employees
        Syed was very knowledgeable on the light bulbs and electrical section. He helped me with everything I needed. He was awesome!!!
        by
          Great assistance
          Lupe was there to help me find every item I needed and he was very knowledgeable. He made what could have been a stressful buying experience into an amazing one.
          by
            • Recommended
            Sonia and Taylor were a big help in the store
            Sonia helped me find a the tool I was looking for. She is awesome
            by
              • Recommended
              Water heater
              Was happy with the quick service by phone. My water heater was changed that same day. Steve did a wonderful job. Clean and with no hassle. He even explained what he was doing and promptly changed my water heater.
              by
                • Recommended
                Customer Service
                We had a gift card problem. Dannie, the cashier, and Moises, the manager, spent over an hour with us trying to resolve the problem. They did such a great job!!! Thank you so very much.
                by
                  • Recommended
                  Great team work among associates
                  Mario, Tansy & Billie are very helpful kind and courteous. They were eager to assist me with my needs.
                  by
                    • Recommended
                    Awesome customer service
                    My recent visit to Home Depot exceeded expectations. The staff's knowledge and willingness to assist were remarkable. The store layout was organized, making it easy to find what I needed. The cashier was efficient, and overall, it was a seamless and positive customer experience.
                    by
                      Everything Under One roof
                      I bought a Dishwasher it's working great..!
                      by
                        • Recommended
                        Tracy in appliances
                        Very knowledgeable and friendly. Took care of our every need!!!
                        by
                          • Recommended
                          Helpful employees
                          It’s kind of intimidating going into a hardware store but the employees are always friendly and happy to help
                          by
                            • Recommended
                            Over the range microwave
                            I bought a over the range microwave and got delivered and installed this Saturday. the delivery was as promised, the installation was ok, waiting to see its performance a few more days.
                            by
                              • Recommended
                              Great Service!
                              Looking to buy new appliances go to this location in Pearland. They provide great service.
                              by
                                • Recommended
                                SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!!
                                SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHAWNER!!!!!!!!! SHE IS THE BEST CASHIER EVER. MATT IS GREAT ALSO!!!!!
                                by
                                  Exceptional customer service
                                  Exceptional Service and Quality Products I recently had a fantastic experience at Home Depot and felt compelled to share my satisfaction. The staff Javario in Paint incredibly helpful and knowledgeable, guiding me through the extensive selection of products to find exactly what I needed. The store was well-organized, making my shopping experience efficient and enjoyable. The quality of the products I purchased exceeded my expectations, and the prices were competitive. Overall, Home Depot has earned my loyalty through their excellent service and commitment to providing top-notch home improvement solutions. Highly recommended!
                                  by
                                    • Recommended
                                    Nice employees
                                    Nice employees at this store on the weekends
                                    by
                                      Great staff
                                      Wendy Becerra was very helpful and patient in helping me select a new dishwasher.
                                      by
                                        • Recommended
                                        Lady in Paint Department
                                        She new her paints and connected with people asking random questions from other areas.
                                        by
                                          • Recommended
                                          Good Service
                                          I need help finding the right trim. Catie at pro identified the style I needed and showed me where it was.
                                          by
                                            • Recommended
                                            Floor associates not helpful.
                                            Floor associates act as if you're bothering them when asking a question.
                                            by
                                              EXCELLENT CUSTOMER SERVICE
                                              JOSHUA JEHLEN WAS THE BEST SUPERVISOR WE HAVE COME ACROSS. PLEASE FORWARD THIS MESSAGE TO HIM. IT IS FOR EXTREMELY PROFESSIONAL EMPLOYEES LIKE HIM THAT WE KEEP COMING BACK TO HOME DEPOT.
                                              by
                                                • Recommended
                                                Great service
                                                I will review when I receive the product.
                                                by
                                                  I try to avoid this location
                                                  I try to avoid this location I shop Home Depot all across the greater Houston area and the employees at this store act like you are being a bother or when checking out act like they don't want to be working there.
                                                  by
                                                    Employees kind of useless
                                                    Lots of young employees not aware of where anything is. No one physically walked us to something we spent 40 minutes looking for. Very disorganized.
                                                    by
                                                      Great team!
                                                      Helpful staff and good service!
                                                      by
                                                        • Recommended
                                                        Great store
                                                        Found customer service awesome friendly and was done with everything I needed in 30 minutes
                                                        by
                                                          • Recommended
                                                          Great experience
                                                          I bought a great Whirlpool dishwasher with the help of Wendy B. an awesome sales associate.
                                                          by
                                                            • Recommended
                                                            HOORAH!!!! FOR ME!!!!!
                                                            Great service and plenty of inventory on the shelves. I finished my project in record time.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 491 reviews

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