#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(512)292-5722

Rental Center

(512)292-5728

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8801 S I-35

Austin, TX 78744

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 421 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (421)
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Showing 1-30 of 421 reviews
Great Customer Service!
Jonathan Garcia and Luis Elvira did an amazing job helping my dad and I get the necessary items for our project.
by
    • Recommended
    During every visit to homedepot i have always appreciated there service, prices and courteous to ...
    During every visit to homedepot i have always appreciated there service, prices and courteous to our needs. I shop there always to get the items we need for our home. Thank you to all employees.
    by
    • Verified Purchase
    • Recommended
    My 2021 remodeling supplies have been available at this store location.
    My 2021 remodeling supplies have been available at this store location.
    by
    • Verified Purchase
    • Recommended
    Found everything we were looking for and more! Service and the people were very helpful and kind...
    Found everything we were looking for and more! Service and the people were very helpful and kind. We received help in every step we took. Very Nice Store!!
    by
    • Verified Purchase
    • Recommended
    I have spent a lot of time in hardware and lumber stores in my life. I feel lucky that this Home ...
    I have spent a lot of time in hardware and lumber stores in my life. I feel lucky that this Home Depot has been just down the street from my home for the past 8 years since I've been known to drive out of town to get to a good hardware store. The people that work there are genuinely kind and helpful. The store is always clean and well stocked. I can usually find what I'm looking for with a Made in the USA stamp on it and I feel good shopping there knowing that my neighbors and friends have good jobs there, too.
    by
    • Verified Purchase
    • Recommended
    This store is always clean and well stocked with products! Always smile it could / does make a d...
    This store is always clean and well stocked with products! Always smile it could / does make a difference in someone's day! Thanks
    by
    • Verified Purchase
    • Recommended
    If you are looking to buy any major appliance, talk to Jimmie at this location! His expertise, ad...
    If you are looking to buy any major appliance, talk to Jimmie at this location! His expertise, advice and communication put me at ease with our big purchase for a washer/dryer. Jimmie also has 22 years of experience at Home Depot (ask to see his patch) - I considered it a blessing and honor to be with Jimmie throughout my transaction. Thank you also for your service Jimmie Rice!
    by
    • Verified Purchase
    • Recommended
    If you need any help in doors or windows save time and go to the Home Depot on sunset valley. The...
    If you need any help in doors or windows save time and go to the Home Depot on sunset valley. They have helpful associates in one visit not several.
    by
    • Verified Purchase
    Will is so helpful in the garden center. He has a positive attitude and helped me load 50 bags of...
    Will is so helpful in the garden center. He has a positive attitude and helped me load 50 bags of mulch. What an fantastic employee on your team!
    by
    • Verified Purchase
    • Recommended
    Great store nice associates
    Great store nice associates
    by
    • Verified Purchase
    • Recommended
    So nice and close to home always great customer service! Your guys are amazing!
    So nice and close to home always great customer service! Your guys are amazing!
    by
    • Verified Purchase
    • Recommended
    Store had what I was looking for in comparison to other improvement stores. Thank You Home Depot.
    Store had what I was looking for in comparison to other improvement stores. Thank You Home Depot.
    by
    • Verified Purchase
    • Recommended
    Best homedepot in Austin. Out of the many homedepot's, I shop here the most. I always fund what I...
    Best homedepot in Austin. Out of the many homedepot's, I shop here the most. I always fund what I need. Staff members are always knowledgeable and respectful. Most importantly it's a clean shopping environment. The fact that they offer masks and hand sanitizer at every location makes me feel safe about shopping here. Thanks homedepot.
    by
    • Verified Purchase
    • Recommended
    The store was very clean and the workers are professional.
    The store was very clean and the workers are professional.
    by
    • Verified Purchase
    • Recommended
    Waited over 30 minutes, 4:15-4:50pm, for help in the appliances department. Heard one employee te...
    Waited over 30 minutes, 4:15-4:50pm, for help in the appliances department. Heard one employee tell another the appliances person was on lunch break. Went to front to have them call someone. Finally another employee pulled Beth from flooring and she helped us. We were making a purchase over $6000 and almost walked out due to lack of service and dismissive attitude of the employees. Staff your stores. One of the flooring department employees also had to be told three times to wear their mask by another. Garden section had multiple broken pots and merchandis. Most of the items were in the incorrect spots in multiple places. Had to go hunting to figure out prices on items.
    by
    • Verified Purchase
    Always nice employees trying to help , and nice smile and positive attitude at check out.
    Always nice employees trying to help , and nice smile and positive attitude at check out.
    by
    • Verified Purchase
    • Recommended
    You need more employees. 10 more like Barbara in this store would be a real upgrade.
    You need more employees. 10 more like Barbara in this store would be a real upgrade.
    by
    • Verified Purchase
    • Recommended
    Everyone in the store is very helpful, especially Martin from Lumber and the great person in the ...
    Everyone in the store is very helpful, especially Martin from Lumber and the great person in the painting section. I am not so well versed in home renovations, but having just bought a house, this will definitely be my go to place to buy all my needs
    by
    • Verified Purchase
    • Recommended
    store has good supply of garden supplys
    store has good supply of garden supplys
    by
    • Verified Purchase
    • Recommended
    I have been to over 20 different Home Depot Stores in the last 35+ years. This store is very spe...
    I have been to over 20 different Home Depot Stores in the last 35+ years. This store is very special. The employees are helpful, friendly, plentiful and really make a customer feel valued. While visiting Austin and helping my daughter with multiple daddy-dos - new home projects I visited this store at least 6 times over two weeks. They were exceptional. I my say visit I returns from multiple purchases and Sandra assisted me. She is bob far the best HD employee I have met in twenty years. From my experiences the manager of this store knows something about selecting the right fit for employees and how to lead them and manage the stores resources. I will go here whenever I am in Austin. Another reason I may move here.
    by
    • Verified Purchase
    • Recommended
    Store was clean and neat and filled with product. Cashier was extremely nice and helpful and got ...
    Store was clean and neat and filled with product. Cashier was extremely nice and helpful and got me out quickly. And she is very knowledgeable about the product that you have in the store. Love how she greets you it makes your day feel better.
    by
    • Verified Purchase
    • Recommended
    Best one I've been to. Great staff, and ridiculously helpful employees. If they dont have your an...
    Best one I've been to. Great staff, and ridiculously helpful employees. If they dont have your answer in-store, they own it and call the person they think will.
    by
    • Verified Purchase
    • Recommended
    Love the home depot great store to shop for building needs
    Love the home depot great store to shop for building needs
    by
    • Verified Purchase
    • Recommended
    The store is clean and uncluttered. Knowledgeable employees and easy to checkout
    The store is clean and uncluttered. Knowledgeable employees and easy to checkout
    by
    • Verified Purchase
    • Recommended
    Great location and friendly people to help you out.
    Great location and friendly people to help you out.
    by
    • Verified Purchase
    • Recommended
    Fast and friendly service in a busy store...too knotch!
    Fast and friendly service in a busy store...too knotch!
    by
    • Verified Purchase
    • Recommended
    Very helpful store employees, clean store, always someone close to the department to answer quest...
    Very helpful store employees, clean store, always someone close to the department to answer questions, If not, there's someone close by that will call a person knowledgeable about the department.
    by
    • Verified Purchase
    • Recommended
    Clean, respectful, efficient
    Clean, respectful, efficient
    by
    • Verified Purchase
    • Recommended
    Associates and cashiers never friendly or help out
    Associates and cashiers never friendly or help out
    by
    • Verified Purchase
    Lots of people and not enough disinfecting !! Need hand spray or foam as you go in or out! Just ...
    Lots of people and not enough disinfecting !! Need hand spray or foam as you go in or out! Just felt that many people from every area of town should have a hand disinfectant at every door and baskets were not sprayed just brought in and left instead of spraying the handles!! Not a good thing for your shoppers! Nice associate and excellent with product and very professional! But been more disinfecting done!
    by
    • Verified Purchase
    Showing 1-30 of 421 reviews

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