Reviews for South Beaverton #4018

Had a shipment to my home of concrete wall block and additional big bags of soil and mulch and asked to see i sign the delivery so i can see they place it the correct place. I paid $79 for this shipment and it was delivered and not signed and of course not placed where we needed it to be. A bit disappointing as I have back issues and will need to carry one by one to where i wanted it and not out side the gate.

I just ordered it and haven’t received it yet!

I visited The Home Depot (4401 SW 110th Ave, Beaverton, OR) to pick up a few vehicle care items and a Husky Workbench. An employee named Tim was incredibly helpful—he found a spot to hold the workbench while I finished shopping, then placed it near the front for an easy checkout. When I was ready, he even offered to help load it into my car. He and another employee quickly got it loaded and sent me on my way. I really appreciate the excellent service—Tim deserves recognition!

I just have to say everyone at this store all employees are helpful knowledgeable and friendly. I never shop anywhere else

When I buy something from your store, I expect to be able to return it - even if I purchased it over three months ago. An example is a plumbing valve. It makes no difference when I purchase it, I should be able to return it. In the future I will not buy "extra" items - which I often did in the past - but limit my purchases to immediate needs.

they greet you - but there is no "associate" in the store to really help you. try to return something - even with a receipt - "this item was found but is not eligible for returns"

Great crew in the appliance sector!

I recently visited and was truly impressed by the staff's friendliness and willingness to help. From the moment I walked in, they greeted me with warm smiles and were eager to assist with any questions I had. Their helpful attitude made my experience much more enjoyable, and I felt well taken care of throughout my visit. Highly recommend this place for anyone looking for excellent service!

Most of the employees at this store are very kind and helpful (when you can find one of them). And one of the best things is that they all have their names written on their apron, instead of on those name labels that are most often turned over so you can’t read them. (But someone should critique the employees’ writing, since some of the aprons are hard to read. 🤪) They also have the Returns Desk right at the entrance, so you don’t have to walk a mile to find it.

I'm temporarily disabled, and Logan with Customer Service helped me select products, carry them, ringed them and unloaded the products in my car. Very Helpful!

When I shop there I find all the things I need and some I didn't know I would need until a staff person helped me. I have saved returned trips by shopping here and asking for help or opinion. Nice people and priced within my budget.

I have been shopping for new front door- Chris has been working with us a few weeks to get to an ideal solution at the fairest price possible for my measurements! Got it done. Chris worked well with vendors and Kraft installers and me to make me very happy with my choices.

The Tigard store is closer to my house and was better when I moved here in 2006. Since then, it has slipped and the South Beaverton store has surpassed it. I find the store cleaner, more items in stock, and most importantly, the employees are helpful and act as though they enjoy working at Home Depot.

I’ve shopped at this store for years for work and personal use. The workers are always helpful and friendly. On rare occasions, I’ve received defective product, and they jump on that issue right away to resolve it.

Home depot has amazing employees.They are always on hand to help. Most friendly people.

We bought a new refrigerator and had it delivered. The delivery folks were on time and professional. They installed the new appliance and removed the old one for us with no issues. We would definitely order from them again.

Not in stock: 1+1/4" P-trap for bathroom sink (metal U tube with threaded ends and parallel In+Out). The 1 remaining poly-bag was torn and had parts missing. I brought the corroded old part with me, and a helpful employee said that a different bag contained what I wanted, so I bought that. But the packaging hid the other end. In fact, it was a J-trap (In+Out not parallel, In diameter was too small to slip the input tail pipe). So I cleaned the old part instead. Packaging should have made both ends visible, employee should have better knowledge.

Always busy here, and always impressed how hard staff work to accommodate the various inquiries, returns and requests.

Home Depot can't disassociate an email address from . . . whoever is using my email address. So I get reviews and other requests for "feedback" for things I'm not buying. SO I'm doing crappy reviews to see if they'll notice. Hint: They won't. We're coming past a year of me doing this. But, this is a new form of review, so who knows?

It took less than 5 minutes to complete the return process, quick and easy!

The store is well stocked. Which tells me there are great, buyers and warehouse people working here also neat and tidy, which is helpful.

Tote discovered broken in inexplicable locations. Brought it back to Home Depot. The broken tote was made in USA. I could not have less. They gave me a partial credit towards a much better shipping container, also made in USA. They did not swap containers outright.

We buy many items at this particular Home Depot. Always great service

I bought what I needed to at a decent price. The checkout line was slow but cashier was sweet and knowledgeable.

Every time we need something we know little about, this store's pros always come through for us; you can count on them to explain what you need and where to find it and what the job will cost!

I went to Home Depot to check out the landscaping section. We just bought a house, and it desperately needs flowers. We picked up lavender and some flower seeds. We go to Home Depot about once or twice a month and it's been nothing but great service, but today went a little more rough. At self checkout there are signs saying if the employee does not ask us how to save money by signing up for a store credit card we would get a free soda and that piqued my interest. After checking out, I went to the attendant showed him my receipt and asked about the soda. He seemed confused (also it's worth noting the employee did not really speak clearly, and I could not understand a single word he was saying). I walked over the the terminal showed him the sign and my receipt, he then took me to another terminal and tried to ring me up for beef jerky. It was unclear if he was trying to cover his bases and talk to me about the promotion now, or was just trying to show how to work the terminal. I kept trying to explain the situation but the employee seemed confused and was not clearly explaining anything (if someone is physically unable to communicate with customers, they should not be upfront at the self checkout, otherwise how can people ask for help). Another employee noticed my frustration, and then came over. I attempted to explain the thing to her, and she just kind of shrugged. At this point, I spent over five minutes past my checkout time, trying to redeem this free soda and I just gave up. But I would like someone to clearly explain how to redeem this free soda and instead of being misled by false promotions.

Speaks for itself. Training in customer service needed.

The staff at this location is accommodating, knows their products, and is generous with their time. Helping locate items or selecting a specific product has never been a problem.

I really love this store, it doens't have the best selection (why do i have to go to the hillsboro location for hogwire and hogwire accessories?) BUT the staff is mindblowingly above and beyond. I have no idea what the manager here does to recruit and retain such a quality workforce. I'm autistic and apparently horrifically painful to deal with as a customer (I'm oblivious to this most of the time, I think I'm a great customer) but I also have brain damage, I get lost constnatly even if i premake my list, sometimes wondering the store for hours before I'm done. The staff never treats me with disrespect. I honestly feel so accepted when I shop here, whether that's in my head or not, I'm not sure, but I don't always feel that way at other stores, or even other home depot locations (I'm lookin' at you TIGARD!) but this location lets me let my freak flag fly, lets my brain damaged brain pile my cart high so high with items because i forgot what I went there for and keep getting distracted by things I need and they don't give me dirty looks. They just ask if I need help, and hey guess what I do! how do you install a mailbox anyway? oh, what's a self closing gate hinge? and while I have you, what's corten steel and why does it rust? ok this review is officially over, but i love this store!

Has stuff I need. App helps locate everything I need quickly