#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(909)574-2402

Rental Center

(909)574-2408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

16783 Santa Ana Avenue

Fontana, CA 92337

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 344 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (344)
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Showing 1-30 of 344 reviews
I have just re-piped my house from the meter all the way through the house. Plumbing Company bid ...
I have just re-piped my house from the meter all the way through the house. Plumbing Company bid $17,400, I finished it for about $1,500 plus my time and labor. Everybody at this store has been extremely helpful thru this 2 1/2 month project. Jesus in the plumbing dept. deserves a ton of brownie points for the way he helped a very tired and frustrated customer.
by
  • Verified Purchase
  • Recommended
This particular store is always clean & stocked to its max. The employees are friendly & never a ...
This particular store is always clean & stocked to its max. The employees are friendly & never a long wait in line even when its full of people.
by
  • Verified Purchase
  • Recommended
Store associate Megan wasn't helpful it took return associate a very long time without help from ...
Store associate Megan wasn't helpful it took return associate a very long time without help from her coworker.
by
  • Verified Purchase
Very helpful crew. I go to the store generally very early and have had no problems getting questi...
Very helpful crew. I go to the store generally very early and have had no problems getting questions answered or finding products.
by
  • Verified Purchase
  • Recommended
Employees are friendly and very helpful. Excellent customer service
Employees are friendly and very helpful. Excellent customer service
by
  • Verified Purchase
  • Recommended
refrigerator was not delivered as scheduled after I removed food from refrigerator and freezer....
refrigerator was not delivered as scheduled after I removed food from refrigerator and freezer. And moved refrigerator outside when I called them they were rude and said they could deliver next day and would only cover $50 of the over $200.00 loss to spoilage.
by
  • Verified Purchase
The store is always stocked with the items I need. Always get help right away.
The store is always stocked with the items I need. Always get help right away.
by
  • Verified Purchase
  • Recommended
Good costumer service.
Good costumer service.
by
  • Verified Purchase
  • Recommended
Been coming here for 11 years. This store is clean and employees are very nice and helpful. Every...
Been coming here for 11 years. This store is clean and employees are very nice and helpful. Everyone seems to know where everything I'm looking for is at. This saves me time the moment I walk in. My children are starting to know this store better than I and they are 10 & 8. Thank you Home Depot Employees. You have the friendliest cashiers.
by
  • Verified Purchase
  • Recommended
At your Fontana store on Oct 2, 2018 had an awesome experience. Was try to get a purchase deferre...
At your Fontana store on Oct 2, 2018 had an awesome experience. Was try to get a purchase deferred and got great service from Michelle, Marisol and Crystal. Great service. They were very patient and went out of their way to get issued resolved.
by
  • Verified Purchase
  • Recommended
This store has some of the best employee's I have ever encountered in a Home Depot. Everyone we d...
This store has some of the best employee's I have ever encountered in a Home Depot. Everyone we dealt with was exceptionally friendly and helpful. Not something I would have ever expected from a Home Depot. They seemed to be well staffed and finding someone to help you find something isn't an issue like other stores I have visited, where you walk half the store to find someone to answer a question. Friendly smiling faces and excellent customer service.
by
  • Verified Purchase
  • Recommended
Store is always busy but always clean and well stocked. Friendly associates (sometimes the return...
Store is always busy but always clean and well stocked. Friendly associates (sometimes the returns people are grouchy....its understandable)
by
  • Verified Purchase
  • Recommended
Store and personnel have greatly improved compared to five years ago due to change of store manag...
Store and personnel have greatly improved compared to five years ago due to change of store management. Now parking lot kept clean, shopping carts constantly brought back inside for customers, personnel very helpful, polite, and friendly. Whoever is store manager, should be commended.
by
  • Verified Purchase
  • Recommended
Cesar Palos was great in helping us at check and helped me carry heavy items. Keep up he great wo...
Cesar Palos was great in helping us at check and helped me carry heavy items. Keep up he great work.
by
  • Verified Purchase
  • Recommended
You need more cashiers and check out stations by all exits for the elderly / disabled - Do not l...
You need more cashiers and check out stations by all exits for the elderly / disabled - Do not like self check. I am not paying to check myself out Better customer service with knowlegible associates that are willing to help & friendly! Aisles blocked to long with people standing around chatting, it's hard to walk down the long aisles to get around the ones blocked
by
  • Verified Purchase
HOMEDEPOT. IS. A. GOODPLACE. TO. FiND. WHATEVER. PEOPLE. ARE. LOOKING. FOR. PLANTS. C...
HOMEDEPOT. IS. A. GOODPLACE. TO. FiND. WHATEVER. PEOPLE. ARE. LOOKING. FOR. PLANTS. CLEANERs. OR. EVEN. PAINT.
by
  • Verified Purchase
  • Recommended
You need a whole staff like ROCIO running around to help customers. She is the best I've ever dea...
You need a whole staff like ROCIO running around to help customers. She is the best I've ever dealt with there.
by
  • Verified Purchase
  • Recommended
Our cashier Cesar was very knowledgeable in his job and super friendly to me and my wife very goo...
Our cashier Cesar was very knowledgeable in his job and super friendly to me and my wife very good employee.
by
  • Verified Purchase
  • Recommended
the store very clean ,help full employees .easy to find what you looking for
the store very clean ,help full employees .easy to find what you looking for
by
  • Verified Purchase
  • Recommended
Employees are helpful and always willing to do the extra mile to help me out I live 3 minuets awa...
Employees are helpful and always willing to do the extra mile to help me out I live 3 minuets away from the store so everyone knows me hahahah
by
  • Verified Purchase
  • Recommended
GOOD CUSTOMER SUR
GOOD CUSTOMER SUR
by
  • Verified Purchase
  • Recommended
clean friendly staff willing to help I was able to find everything I needed my shopping trip was ...
clean friendly staff willing to help I was able to find everything I needed my shopping trip was fast and check out was easy I would highly recommend this store its spacious and you can find staff everywhere through out the sore lots of parking spaces
by
  • Verified Purchase
  • Recommended
Very clean, and organized, friendly staff.
Very clean, and organized, friendly staff.
by
  • Verified Purchase
  • Recommended
The associates were cool but customer service took forever locating my order but the supervisor w...
The associates were cool but customer service took forever locating my order but the supervisor was cool
by
  • Verified Purchase
  • Recommended
This store is conveniently located for both Fontana and West Riverside residents. Although there ...
This store is conveniently located for both Fontana and West Riverside residents. Although there are other Home Depots that I have been too, I like this one the best because of their large variety of live plants. The store was clean and the associates were helpful. I needed help loading bags of dirt and someone answered the call immediately. I was shopping for some more of the plants I had previously purchased from this particular store, but they were not available. I believe due to the time of year. Otherwise I was very satisfied with my choices.
by
  • Verified Purchase
  • Recommended
Very clean and Well stocked and organized, employees are very friendly and willing to help if ne...
Very clean and Well stocked and organized, employees are very friendly and willing to help if need be . Keep up the good work!
by
  • Verified Purchase
  • Recommended
friendly staff
friendly staff
by
  • Verified Purchase
  • Recommended
always happy helpers here. mever had a bad experiance at this location
always happy helpers here. mever had a bad experiance at this location
by
  • Verified Purchase
  • Recommended
products were easy to find and not to far from my home. home depot employees were easy to find an...
products were easy to find and not to far from my home. home depot employees were easy to find and were able to answer my questions. store was clean and check out was fast and easy cashier was friendly
by
  • Verified Purchase
  • Recommended
Jimmy was very knowledgeable and helpful. Made my job installing washer and dryer a breeze.
Jimmy was very knowledgeable and helpful. Made my job installing washer and dryer a breeze.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 344 reviews

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