Reviews for South San Bernardino #610

I asked for help the employee that help me was answering all my questions and very helpful. I wish I had his name.

Found employee's to be very helpful at this location.

Very clean and very organized

I want to thank Daisy for the help. Daisy went out of her way to get the answer that she needed to be able to help me out. I was looking for a Portable AC and there was one left in stock. Daisy was very helpful and she didn't have to do what she did meaning go out of her way just for a answer. So again thank you Daisy!!!!!! Great JOB!!!! Keep up the Hard work!!!

parking lot is very small, beware for larger vehicles. In-store experience wasn't bad, there still room for covid improvements. Employees are helpful with your needs. Always double check the app for in-store quantities before driving helping you save time.

Carrie from plumbing rocks! She goes beyond and is very helpful. She made sure I found the product I came for. Her explanation was amazing. She is passionate about what she does. Thank you Carrie!

Phaedra was an amazing help. She was determined to solve my problem, and stood with me until she did so.

You guys are super stars. Thank you for providing an above and beyond customer service. Number 1 store

Cashier attitude needs work

workers are quik to judge and make u feel u welcome andlike they are following u around like they are watching u likea shoplifter

excellent customer service helpful and professional staff.

I purchased a gas wall heater, and a lot of lumber. The lumber was heavy and long. I asked for some assistance from the friendly cashier. Anthony, and Alex came out to help me. They loaded everything onto my truck. These men were courteous, and professional. They save me from having to load everything myself. I know I can always count on Home Depot to provide the best products, and service.

On a recent trip to Home Deport there was some lack of customer service issues we received but after speaking with Assistant manager Bill who then assisted us with our needs he turned a bad experience into a positive experience. That type of employee is a great asset to you company!

The employees go out of their way to help and make the shopping experience great.

Today management was fantastic a fine example of customer service securing my relationship for future purchases.

My only criticism about this store is that many employees, including the person at checkout were not wearing face coverings.

I bought a refrigerator there and it was the best price that you can get all other places I checked had double the price so check here first they have lots of good deals on tools for Father's Day and so on

Very helpful. Especially the guy in hardware that was there yesterday who walked the store with me helping me get keys, plumbing and a metal screen door. Carrie was also extremely friendly and helpful today.

The store was very clean and the refrigerators have a good deal going on right now I saved a lot of money today I am very happy with my purchase so go over there to the store the refrigerators look better at the store than they do online

TED AT THE PRODESK AND AMANDA IN CUSTOMER SERVICE HAVE THE GREATEST ATTITUDE AND HAVE BEEN THE MOST HELPFUL IN OUR RECENT PURCHASES. THEY BOTH DESERVE SPECIAL RECOGNITION AND WE WANT THEM TO KNOW HOW MUCH WE APPRECIATE THEM.

Awesome company, love Home Depot!!!

Wait times where not long. Customer service was great.. Hard a great shopping experience. These are difficult days and the Staff exceeded my expectations !!! thanks

I gone to this locations many times employees were nice and it is always clean

Waited over an hour to get in! Ridiculous of how they have their process for the line. Management was just as bad. I normally dont shop here but was the closest store that had what I needed. I call in advance to see if they could pull what I need since I was on a time schedule since I had rented one of their trucks at a different location. They didnt care that I was wasting money waiting in line for over an hour. Once I get inside I asked if they pulled my items which they didnt. They said it would take possibly another 25 mins before they would be able to pull them from the back. Tried talking to the manager and he didnt seem to care. The only one that was of any help was Amanda, our cashier from customer service! She went above and beyond to help ease our frustration. Only because of her did we not leave and go elsewhere. She had great customer service! Way to go Amanda. Keep up the great work! You do make a difference in that store. And that is why I give it 2 stars was because of her of not I would give this store 0 stars!

Beware of their website prices vs in store prices. They will not honor prices from the website for the exact same store, even when the price on the website says "In-store purchase available". Very Deceitful!

Don't go there. We had a much better experience at Lowes in Redlands.

The items I needed were fairly easy to locate, and the store was very clean. The staff that I received help from were very kind and more than willing to help with problems that arose during my shopping experience.

Always a pleasure shopping at this Home Depot. Employees have always been friendly and helpful.

Very professional highly recommended friendly people

This Home Depot provides a safe environment inside and Outside and is organized and clean.